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GUIDE FOR EMERGENCY TRANSPORTATION OPERATIONS
THE CALL TO ACTION
This guide is designed to support the development of a formal program
for the improved management of traffic incidents, natural disasters,
security events, and other emergencies on the highway system. It
outlines a coordinated, performance-oriented, all-hazard approach
called "emergency transportation operations" or "ETO." The concept
of this guidance has grown out of discussion within the National
Transportation Incident Management Coalition,which brings together
the combined perspectives of the transportation and public safety
communities.
The guidance focuses on an enhanced role for state departments of
transportation (DOTs) as participants with the public safety community
in an interagency process. The recommendations focus on the context of
the upper-level roadway system, but are also applicable to larger local
government jurisdictions.
This guide is intended for senior managers/policy makers and for agency
program managers. The first five sections are for all readers.
The sections entitled "The Institutions and Leadership Self-Assessment"
and "The Institutions and Leadership Guidance" are for senior
managers/policy makers and focus on the importance of a coherent
policy, organizational, and financial framework.
The section entitled "The Operations and Technology Self-Assessment
and Guidance" is for agency program managers involved in the
development, management, and improvement of processes, equipment,
and relationships that constitute such a program.
A resources guide contains additional references that may be useful to
readers; it is published as NCHRP Web Document 73.
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