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OCR for page 22
GUIDE FOR EMERGENCY TRANSPORTATION OPERATIONS
THE GUIDANCE FRAMEWORK
There are no widely accepted benchmarks in ETO (beyond generic processes) by which
to judge effectiveness. Furthermore, few DOTs or public safety agencies measure per-
formance in quantitative terms. Therefore, guidance that can support the improvement
of practice in the direction of greater institutionalized ETO is provided. While the guid-
ance is designed for state and local transportation agencies, it should prove useful to pub-
lic safety agencies in considering the appropriate directions of cooperative approaches.
The Guidance is designed to be responsive to the intent of the NIMS in its broad applic-
ability, flexibility, and focus on coordination and cooperation among responder entities.
Consistent with the NTIMC perspective, each of the basic strategies presented in the pre-
vious sections has institutional and leadership components as well as an operations and
technology components. Table 2 summarizes the basic strategies with their respective
components.
As shown in the table, the guidance framework is presented in two sections. Each guid-
ance section is preceded by a self-assessment to help the user identify possible areas for
improvement.
Table 2. Basic Strategies and Tactics for Improving ETO
REALITY BASIC STRATEGY INSTITUTIONS AND OPERATIONS AND
IMPLIED LEADERSHIP TECHNOLOGY
STRATEGIES STRATEGIES
- Need to accommodate Develop an approach to Develop interagency Make hazard-specific and
the full range of ETO on an integrated, preparations for complete proactive preparations
incidents, comprehensive, all- array of incidents and within and across
emergencies, and emergency/hazard/ emergencies agencies
hazards discipline basis
- Absence of widely Develop a structured Establish formal program Develop and implement
accepted best practice ETO process with joint with senior coordinated protocols,
approaches protocols and procedures responsibility, procedures coordination,
with full regard for the organization, and and training
range of objectives while reporting
minimizing traffic
disruptions
- Effective technology Examine technology Allocate adequate Deploy advanced,
not integrated opportunities and cost- resources interoperable technology
effectiveness to introduce and equipment
new technology and
improve efficiency,
effectiveness, and safety
- Absence of Measure performance in Establish objectives with Measure and benchmark
performance measures the field to provide the related performance performance against best
for incidents, basis for continuous measures and practice
emergencies improvement accountability
- Informal, fragmented Formalize ETO as a Develop agency policy, See Institutions and
activities program with appropriate laws, regulations and Leadership Strategies
policies, authorization, interagency agreements
organization, structure,
and resources
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