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GUIDE FOR EMERGENCY TRANSPORTATION OPERATIONS THE INSTITUTIONS AND LEADERSHIP GUIDANCE The institutional guidance is oriented to the five basic strategies and is based on the weaknesses found to characterize most state DOT approaches to ETO. The guidance presented in this section suggests the logical next steps after the self-assessment--a set of tactics to implement that strategy--toward improved performance. The location of the action within the agency's overall strategic/business planning process is indicated. The institutional changes must be initiated by top management as they are likely to change agency-level priorities, organizational structure, and reporting and resource allo- cation. In addition, changes described must take place on an interagency basis because common priorities and procedures are essential to achieve the types of improvement that are the focus of the vectors in the guide. 25