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OCR for page 25
GUIDE FOR EMERGENCY TRANSPORTATION OPERATIONS
THE INSTITUTIONS AND LEADERSHIP
GUIDANCE
The institutional guidance is oriented to the five basic strategies and is based on the
weaknesses found to characterize most state DOT approaches to ETO. The guidance
presented in this section suggests the logical next steps after the self-assessment--a set
of tactics to implement that strategy--toward improved performance. The location of
the action within the agency's overall strategic/business planning process is indicated.
The institutional changes must be initiated by top management as they are likely to
change agency-level priorities, organizational structure, and reporting and resource allo-
cation. In addition, changes described must take place on an interagency basis because
common priorities and procedures are essential to achieve the types of improvement that
are the focus of the vectors in the guide.
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