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GUIDE FOR EMERGENCY TRANSPORTATION OPERATIONS STRATEGY 5: DEVELOP AGENCY POLICY, LAWS, AND REGULATIONS Major changes in procedures and protocols related to roles, responsibilities, and author- ity of incident and emergency responders may be needed. Improvements in performance often involve modifications of these traditions, new laws, new policies, and interagency agreements (see Table 8). Table 8. Tactics for Institutions and Leadership Strategy 5 Location in Tactics Agency Planning Identify Needed Legislative Changes Special Identify areas where changes in department policy or state law are department task necessary and appropriate, such as quick clearance, road closure and force diversion liability, vehicle and cargo removal, and traffic control. In some cases, DOTs with their public safety partners may have to seek changes in current law. Best practice legislation samples are often available from other states. Negotiate Interagency Agreements Special Consider a top-down approach to develop agreements among DOTs and department task public safety agencies or EMAs, including formal interagency agreements force on key features of incident/emergency management activities. Communicate Rationale and Benefits to Stakeholders Special Communicate the benefits of improved performance through ETO to key department task constituencies, including user groups, appropriate administration and force legislative decision makers, staff, and public. Develop Regular Working Relationships with Public Safety Leadership Special Lead policy discussion with public safety agencies on developing a department task cooperative program, including mutually agreed-upon policies and force procedures, formal agreements, and legislative and budget strategies. Link Performance Reporting Results to Agency's Incentives and Special Rewards department task Modify job position descriptions and tasks to meet overall institutional force with human changes. resources Establish compensation systems commensurate with agency priorities. department Establish "professional" role for ETO, including career path, training, and leadership responsibilities. Readiness to Advance The ETO program has developed stakeholder support and established formal relationships among the key partners. 30