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ACRP Report 4: Ground Access to Major Airports by Public Transportation (2008)
Airport Cooperative Research Program (ACRP)

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Coogan, Matthew A, Transportation Research Board. "London Heathrow (36% Market Share)." ACRP Report 4: Ground Access to Major Airports by Public Transportation. Washington, DC: The National Academies Press, 2008.

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Page
100
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Page
100
Front Matter (R1-R12)
Summary (1-14)
Chapter 1 - Six Steps in a Market-Based Strategy for Improving Airport Ground Access (15-15)
Coordinate with the Regional Planning Process (16-17)
Data Collection for the Airport Ground Access Survey (18-19)
Data Collection to Monitor the Performance of the System (20-20)
Geographic Scale of the Airport Ground Access Markets (21-21)
Density and Market Support Associated with Specific Modes (22-23)
Best Practices in the United States: Examples of Market Types at U.S. Airports (24-24)
Lessons Learned from Successful Systems (25-26)
Summary: Designing to Deal with Revealed Attributes (27-27)
Best Practices in the United States: Service Based on Markets (28-28)
Encouraging the Use of High-Occupancy Service (29-29)
Learning from Recent U.S. Airport Designs (30-30)
Step 6: Present Information about Ground Access Services to the Traveler (31-31)
Conclusion (32-33)
Understanding the Scale of Airport Ground Access (34-34)
The Scale of the Public Mode Volumes at These Airports (35-35)
What Has Happened over the Last Decade? (36-38)
Trip Purpose: Why Do Airline Passengers Travel? (41-43)
National Patterns of Access to Airports and Terminals (44-44)
Daily Public Mode Volumes to Airports (45-45)
Implications for Choice of Ground Access Mode (46-47)
Ground Access Issues and the Regional Planning Process (48-49)
Environmental Approvals in Europe (50-50)
What's Next? (51-51)
Understanding Successful Airport Ground Access Systems (52-52)
Does Airport Size Explain Ridership? (53-53)
Does the Quality of the Airport Connection Explain Ridership? (54-54)
Does Line-Haul Speed Explain High Ridership? (55-57)
Is Higher Speed or Directness of Service More Important? (58-60)
The Implications of Dedicated Premium Service (61-61)
Berlin Brandenburg Airport (62-62)
Chicago Midway and O'Hare Airports (63-63)
Summing It Up (64-64)
Desired Attributes of Van and Bus Service to U.S. Airports (65-66)
What's Next? (67-67)
Part 1: Best Practices at U.S. Airports (68-68)
Tier 1 (69-69)
San Francisco (23% Market Share) (70-70)
Boston (18% Market Share) (71-72)
Oakland (15% Market Share) (73-73)
New Orleans (15% Market Share) (74-74)
Atlanta (14% Market Share) (75-75)
Denver (14% Market Share) (76-76)
Los Angeles (13% Market Share) (77-77)
Baltimore/Washington (12% Market Share) (78-78)
Chicago O'Hare (12% Market Share) (79-79)
Tier 2 (80-80)
Seattle (11% Market Share) (81-81)
Chicago Midway (9% Market Share) (82-82)
San Diego (9% Market Share) (83-83)
Washington Dulles (8% Market Share) (84-84)
New York LaGuardia (8% Market Share) (85-85)
Philadelphia (7% Market Share) (86-86)
Dallas/Fort Worth (6% Market Share) (87-87)
Cleveland (6% Market Share) (88-88)
Part 2: Best Practices at European and Asian Airports (89-90)
Oslo (64% Market Share) (91-91)
Hong Kong (63% Market Share) (92-92)
Narita (59% Market Share) (93-93)
Zurich (47% Market Share) (94-94)
Vienna (41% Market Share) (95-95)
London Stansted (40% Market Share) (96-96)
Paris Charles de Gaulle (40% Market Share) (97-97)
Amsterdam (37% Market Share) (98-98)
Munich (36% Market Share) (99-99)
London Heathrow (36% Market Share) (100-100)
Stockholm (34% Market Share) (101-101)
Frankfurt (33% Market Share) (102-102)
Geneva (28% Market Share) (103-103)
Brussels (26% Market Share) (104-104)
Dsseldorf (22% Market Share) (105-106)
Part 1: Baggage Strategies for Local Originating Passengers (107-107)
The Importance of Baggage-Handling Strategies (108-108)
A Case Study in Baggage Check-in at a Downtown Terminal (109-111)
Status of Other Downtown Check-in Terminals (112-116)
Near-Airport Check-in Locations (117-118)
Part 2: Integration of Ticketing and Baggage with Longer Distance Systems (119-119)
Integration with National Systems: The GAO Study (120-121)
Why Integrate an Airport with Longer Distance Ground Services? (122-124)
Part 3: Evolving Strategies for Integrated Ticketing and Baggage (125-125)
Las Vegas Strategies for Integration of Modal Services (126-126)
Los Angeles International Airport to Union Station (127-127)
Newark Liberty International Airport Rail Station: A Case Study (128-130)
Lessons Learned: Integration with National Systems (131-131)
Documentation of Examples of Integrated Services (132-134)
Characteristics of the Airport Ground Access Market (135-135)
Demographic Characteristics of Air Travelers (136-137)
Step 1: Decide What Information to Collect (138-138)
Step 2: Select a Data Collection Method (139-140)
Step 3: Determine the Sampling Frame and Sampling Method (141-141)
Step 5: Summarize and Analyze the Results (142-142)
Air Traveler Trip-End Densities Associated with Ground Transportation Markets (143-144)
The Geography of Public Ground Transportation to Airports (145-146)
A Hierarchy of Markets for Public Ground Transportation Services (147-147)
Variation by Demographic Segment: Total Airport Market (148-148)
Variation by Demographic Segment: Washington, D.C. (149-150)
Applying the Four Market Segments: Looking for the Factor of Familiarity (151-151)
Conclusion (152-152)
The Need to Manage Services (153-153)
Measures to Encourage Use of Public Transportation (154-155)
Automated Traffic Monitoring and Management Programs (156-156)
Open Access (157-157)
Balancing Supply and Demand (158-158)
Challenges of Introducing New Services (159-159)
Competition and Enforcement (160-160)
Bond Indenture (161-161)
Airline Agreement (162-162)
Sources of Funding (163-163)
Federal Funding and Financial Oversight of Airports and Airport Access Projects (164-166)
Environmental Implications of Federal Funding for Airport Access Projects (167-167)
Factors That Influence Employee Use of Public Transportation (168-168)
Transit Service Characteristics (169-170)
Employee Characteristics (171-172)
Comparative Comfort of Transit and Automobile (173-173)
Availability, Cost, and Convenience of Parking at the Work Site (174-174)
Extent and Adequacy of Transit Service Hours (175-175)
Non-Flight Crew (176-176)
Getting Information about Ground Access (177-177)
Ground Access Information on the San Francisco Airport Website (178-180)
Ground Access Information on the Portland (Oregon) Airport Website (181-181)
Ground Access Information on the Boston Airport Website (182-182)
Ground Access Information on the New York JFK Airport Website (183-184)
Ground Access Information on the Atlanta Airport Website (185-185)
Ground Access Information on the Amsterdam Airport Website (186-187)
Ground Access Planning on the Narita Airport Website (188-189)
Ground Access Information on the London Heathrow Airport Website (190-190)
Ground Access Information on the Zurich Airport Website (191-191)
The Baltimore/Washington International Airport Prototype Ground Access Module (192-192)
Passenger Information Provided by Other Agencies (193-194)
Conclusions (195-195)
Step 2: Undertake the Program for Data Gathering and System Monitoring (196-196)
Step 5: Manage the Airport to Encourage Higher Occupancy (197-197)
Step 6: Present the Ground Access Services to the Traveler (198-198)
References (199-200)
Appendix - Abbreviations and Acronyms (201-202)
Abbreviations used without definitions in TRB publications (203-203)

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100 Ground Access to Major Airports by Public Transportation suburban rail system. In 1998, the German Federal Railroad inaugurated a second rail service to the Munich Airport. When the airport was served by only one rail line, rail captured 28% of the airline passenger market. By January 1999, the ridership on the two lines together had increased to 31% mar- ket share. Taxi service to the downtown area can cost as much as $60 and can take about 40 minutes. Connections at the Airport. The airport rail station was constructed as part of the new air- port and, thus, benefits from architectural integration with the airport terminals. Previously, enplaning passengers arriving by rail took an escalator from the platform to a mezzanine level where a check-in facility was provided; that separate baggage check-in area has been discontin- ued. Although the connection brings the rail passenger directly into the terminal structure, the configuration of the terminal calls for long walking distances within the building. For most of the airline gates, the walking distances from parking and from curbside drop-off are consider- ably shorter than the walking distance from the rail station. Rail. Rail currently captures about 28% of the market. The original rail service is provided every 20 minutes via the eastern downtown station (travel time of 31 minutes), through City Hall Square (37 minutes), and Main Station (40 minutes). The second service also provides 20-minute headways following the opposite route, with service via Main Station (40 minutes), through City Hall Square (43 minutes), and to the eastern downtown station (48 minutes). In the common downtown distribution section, service is provided every 10 minutes. However, travelers have to monitor train departures in two directions to catch the first train to the airport. A one-way ticket on either line costs about $11. Extensive plans have been developed to build a high-speed maglev from Munich Airport to the main train station in downtown. The route would follow the existing service commuter rail route via the Main Station. At present, the national government has not committed to funding the project. Baggage-Handling Strategy. A downtown check-in facility in the Main Station for Lufthansa passengers was discontinued for lack of customer use. Baggage space on the rail line varies by time of day and by level of crowding on the commuter systems. Bus. The city bus, which goes to Main Station every 20 minutes, has a travel time of 45 min- utes. The airport website describes 20 bus services to both metropolitan and longer distance des- tinations. Eight percent of Munich airline passengers come by bus. London Heathrow (36% Market Share) Market Share European/Asian Rank Airport Total Rail Bus 12 Heathrow Airport 36% 24% 12% Tube 14% Express 9% SOURCE: CAA Passenger Survey Report 2004 (30) The Airport. London's Heathrow Airport served more than 67 MAP in 2006, making it the busiest airport in Europe. Heathrow is located 15 miles west of London, with a driving time of 45 minutes to more than 1 hour. The taxi fare is more than $80, depending on the destination in London. Connections at the Airport. Terminals 1, 2 and 3, all located in the central terminal area, are con- nected with both London Underground and Heathrow Express stations by relatively long under- ground walkways. In a complex design to serve Heathrow's scattered terminals, the Heathrow Express uses a two-track tunnel to serve the central terminal area; a single-track tunnel continues on to