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OCR for page 157
Managing the Airport Landside System 157 discounted access fees (calculated on a per-trip basis). AVI systems can record the number of trips made by each operator and identify those that are not participating. Dwell time restrictions--Managers can encourage efficient use of curbside areas by placing limits on dwell time (the length of time a commercial vehicle remains parked at the curbside or is on airport roadways). AVI systems can track when a vehicle enters and exits a curbside area (or airport property) and identify vehicles that exceed prescribed limits. Restrictions on the number of circuits--Airports can set restrictions on the maximum num- ber of permitted circuits that a commercial vehicle can make around the airport roadway system within an established time period. These restrictions are intended to discourage drivers of empty (or partially empty) vehicles from circling continuously to advertise their service or solicit additional passengers. The AVI system automatically detects any van exceeding a cir- cuit limit and provides documentation supporting penalties and fines. Restricted access to commercial lanes--As noted above, some airports issue AVI transpon- ders to control access to commercial lanes or passenger pick-up areas. For these airports, the AVI system also provides enforcement capability by allowing airport management to deacti- vate the transponders when providers violate airport rules. Schedule adherence--The AVI system can monitor the headways or trips per hour or day made by each scheduled ground transportation operator. These data can be used to confirm adherence to posted schedules or maintenance of established maximum passenger wait times. More efficient vehicle dispatching--At airports where AVI transponders have been installed on taxis and limousines, the AVI systems can be used to dispatch taxis and pre-arranged limousines from a holding area (or stack) to the appropriate curbside area and to ensure the correct sequencing of these vehicles. Business Arrangements at Airports to Improve Service to the Traveling Public Airport managers use various business arrangements with ground transportation operators to provide the traveling public with a high level of customer service and to encourage the use of public transportation. The most common forms of business arrangements are open access, exclusive or semi-exclusive concession agreements, and third-party management contracts. Increasingly, airport managers appear to be establishing exclusive or semi-exclusive agree- ments. With these arrangements, the airport operator has a better ability to ensure service qual- ity and performance, and the operator has a greater financial incentive to maintain the desired standards. Open Access With open access systems, any ground transportation operator, properly licensed by the local regulatory authority, can pick up passengers at an airport. The primary benefit of this system is that any business, large or small, can serve the airport. Such open access, in turn, provides cus- tomers with options and promotes competitive fares and services. Small ground transportation operators often favor open access and lobby local politicians to implement or maintain such arrangements. Open access systems function well in communities with multiple, well-operated transportation providers (e.g., multiple taxi companies), and with effective enforcement. Key concerns with an open access system include the following: Lack of control over service levels--Airport management has little ability to control the level of service standards for vehicle appearance/maintenance or driver appearance/knowledge. Instead, other agencies are responsible for specifying and enforcing the minimum standards for vehicles and drivers.