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The Context for Public Transportation to Major Airports 51 expansion project, the airport committed itself to raising that mode share to 42% by the end of the period covered by the capital investment. Since that time, the airport has undertaken pro- grams aimed at both airline passengers and employees, including a decision to build a tramway through adjacent neighborhoods, which is expected to appeal to airport employees. In 2006, the responsible authorities approved the results of the mode share study and completed the approval process required by the terms of the capital expansion agreement. What's Next? The base of the proposed ground access planning process, as summarized in Chapter 1, is a combination of the characteristics of supply (public mode services) and the characteristics of demand, as disaggregated by market segment. Chapters 3 and 4 will present an updated descrip- tion of major airport ground access systems in the United States, Europe, and Asia, with an emphasis on understanding the attributes of successful services.