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ACRP Report 4: Ground Access to Major Airports by Public Transportation (2008)
Airport Cooperative Research Program (ACRP)

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Coogan, Matthew A, Transportation Research Board. "Denver (14% Market Share)." ACRP Report 4: Ground Access to Major Airports by Public Transportation. Washington, DC: The National Academies Press, 2008.

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Page
76
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Page
76
Front Matter (R1-R12)
Summary (1-14)
Chapter 1 - Six Steps in a Market-Based Strategy for Improving Airport Ground Access (15-15)
Coordinate with the Regional Planning Process (16-17)
Data Collection for the Airport Ground Access Survey (18-19)
Data Collection to Monitor the Performance of the System (20-20)
Geographic Scale of the Airport Ground Access Markets (21-21)
Density and Market Support Associated with Specific Modes (22-23)
Best Practices in the United States: Examples of Market Types at U.S. Airports (24-24)
Lessons Learned from Successful Systems (25-26)
Summary: Designing to Deal with Revealed Attributes (27-27)
Best Practices in the United States: Service Based on Markets (28-28)
Encouraging the Use of High-Occupancy Service (29-29)
Learning from Recent U.S. Airport Designs (30-30)
Step 6: Present Information about Ground Access Services to the Traveler (31-31)
Conclusion (32-33)
Understanding the Scale of Airport Ground Access (34-34)
The Scale of the Public Mode Volumes at These Airports (35-35)
What Has Happened over the Last Decade? (36-38)
Trip Purpose: Why Do Airline Passengers Travel? (41-43)
National Patterns of Access to Airports and Terminals (44-44)
Daily Public Mode Volumes to Airports (45-45)
Implications for Choice of Ground Access Mode (46-47)
Ground Access Issues and the Regional Planning Process (48-49)
Environmental Approvals in Europe (50-50)
What's Next? (51-51)
Understanding Successful Airport Ground Access Systems (52-52)
Does Airport Size Explain Ridership? (53-53)
Does the Quality of the Airport Connection Explain Ridership? (54-54)
Does Line-Haul Speed Explain High Ridership? (55-57)
Is Higher Speed or Directness of Service More Important? (58-60)
The Implications of Dedicated Premium Service (61-61)
Berlin Brandenburg Airport (62-62)
Chicago Midway and O'Hare Airports (63-63)
Summing It Up (64-64)
Desired Attributes of Van and Bus Service to U.S. Airports (65-66)
What's Next? (67-67)
Part 1: Best Practices at U.S. Airports (68-68)
Tier 1 (69-69)
San Francisco (23% Market Share) (70-70)
Boston (18% Market Share) (71-72)
Oakland (15% Market Share) (73-73)
New Orleans (15% Market Share) (74-74)
Atlanta (14% Market Share) (75-75)
Denver (14% Market Share) (76-76)
Los Angeles (13% Market Share) (77-77)
Baltimore/Washington (12% Market Share) (78-78)
Chicago O'Hare (12% Market Share) (79-79)
Tier 2 (80-80)
Seattle (11% Market Share) (81-81)
Chicago Midway (9% Market Share) (82-82)
San Diego (9% Market Share) (83-83)
Washington Dulles (8% Market Share) (84-84)
New York LaGuardia (8% Market Share) (85-85)
Philadelphia (7% Market Share) (86-86)
Dallas/Fort Worth (6% Market Share) (87-87)
Cleveland (6% Market Share) (88-88)
Part 2: Best Practices at European and Asian Airports (89-90)
Oslo (64% Market Share) (91-91)
Hong Kong (63% Market Share) (92-92)
Narita (59% Market Share) (93-93)
Zurich (47% Market Share) (94-94)
Vienna (41% Market Share) (95-95)
London Stansted (40% Market Share) (96-96)
Paris Charles de Gaulle (40% Market Share) (97-97)
Amsterdam (37% Market Share) (98-98)
Munich (36% Market Share) (99-99)
London Heathrow (36% Market Share) (100-100)
Stockholm (34% Market Share) (101-101)
Frankfurt (33% Market Share) (102-102)
Geneva (28% Market Share) (103-103)
Brussels (26% Market Share) (104-104)
Dsseldorf (22% Market Share) (105-106)
Part 1: Baggage Strategies for Local Originating Passengers (107-107)
The Importance of Baggage-Handling Strategies (108-108)
A Case Study in Baggage Check-in at a Downtown Terminal (109-111)
Status of Other Downtown Check-in Terminals (112-116)
Near-Airport Check-in Locations (117-118)
Part 2: Integration of Ticketing and Baggage with Longer Distance Systems (119-119)
Integration with National Systems: The GAO Study (120-121)
Why Integrate an Airport with Longer Distance Ground Services? (122-124)
Part 3: Evolving Strategies for Integrated Ticketing and Baggage (125-125)
Las Vegas Strategies for Integration of Modal Services (126-126)
Los Angeles International Airport to Union Station (127-127)
Newark Liberty International Airport Rail Station: A Case Study (128-130)
Lessons Learned: Integration with National Systems (131-131)
Documentation of Examples of Integrated Services (132-134)
Characteristics of the Airport Ground Access Market (135-135)
Demographic Characteristics of Air Travelers (136-137)
Step 1: Decide What Information to Collect (138-138)
Step 2: Select a Data Collection Method (139-140)
Step 3: Determine the Sampling Frame and Sampling Method (141-141)
Step 5: Summarize and Analyze the Results (142-142)
Air Traveler Trip-End Densities Associated with Ground Transportation Markets (143-144)
The Geography of Public Ground Transportation to Airports (145-146)
A Hierarchy of Markets for Public Ground Transportation Services (147-147)
Variation by Demographic Segment: Total Airport Market (148-148)
Variation by Demographic Segment: Washington, D.C. (149-150)
Applying the Four Market Segments: Looking for the Factor of Familiarity (151-151)
Conclusion (152-152)
The Need to Manage Services (153-153)
Measures to Encourage Use of Public Transportation (154-155)
Automated Traffic Monitoring and Management Programs (156-156)
Open Access (157-157)
Balancing Supply and Demand (158-158)
Challenges of Introducing New Services (159-159)
Competition and Enforcement (160-160)
Bond Indenture (161-161)
Airline Agreement (162-162)
Sources of Funding (163-163)
Federal Funding and Financial Oversight of Airports and Airport Access Projects (164-166)
Environmental Implications of Federal Funding for Airport Access Projects (167-167)
Factors That Influence Employee Use of Public Transportation (168-168)
Transit Service Characteristics (169-170)
Employee Characteristics (171-172)
Comparative Comfort of Transit and Automobile (173-173)
Availability, Cost, and Convenience of Parking at the Work Site (174-174)
Extent and Adequacy of Transit Service Hours (175-175)
Non-Flight Crew (176-176)
Getting Information about Ground Access (177-177)
Ground Access Information on the San Francisco Airport Website (178-180)
Ground Access Information on the Portland (Oregon) Airport Website (181-181)
Ground Access Information on the Boston Airport Website (182-182)
Ground Access Information on the New York JFK Airport Website (183-184)
Ground Access Information on the Atlanta Airport Website (185-185)
Ground Access Information on the Amsterdam Airport Website (186-187)
Ground Access Planning on the Narita Airport Website (188-189)
Ground Access Information on the London Heathrow Airport Website (190-190)
Ground Access Information on the Zurich Airport Website (191-191)
The Baltimore/Washington International Airport Prototype Ground Access Module (192-192)
Passenger Information Provided by Other Agencies (193-194)
Conclusions (195-195)
Step 2: Undertake the Program for Data Gathering and System Monitoring (196-196)
Step 5: Manage the Airport to Encourage Higher Occupancy (197-197)
Step 6: Present the Ground Access Services to the Traveler (198-198)
References (199-200)
Appendix - Abbreviations and Acronyms (201-202)
Abbreviations used without definitions in TRB publications (203-203)

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OCR for page 76
76 Ground Access to Major Airports by Public Transportation of the highly centralized landside configuration of the airport, all buses, vans, and hotel shut- tles leave from a single fixed-slot loading point: they are each assigned a parking place and, thus, do not circle around the airport, as is common at most U.S. airports. The reconstruction and improvement of this transfer area is continuing in 2007. Rail. The Atlanta airport was constructed with a rapid transit station for MARTA in the arrival area of the airport's landside terminal. The entrance to the rail station is closer to baggage claim than are the taxi, limousine, and bus services at the airport. The Atlanta transfer point is part of a highly centralized baggage pickup area, with an escalator connection to the transit station above. In a 1997 airport survey, about 8% of originating airline passengers arrived at the airport on the MARTA rapid transit service. At present about 10% of airline passengers choose rail. MARTA's market share is consistent with the high quality of connections that the system offers. The connections seem to be valued by travelers more than cost savings: in 1990, 54% of those surveyed said they chose MARTA for reasons of convenience; 24% said they chose MARTA because of cost savings. About 6% of those surveyed reported that they chose MARTA because they had no other options. Importantly, the survey showed that MARTA was capturing the busi- ness traveler, with 82% of the weekday airline passengers on the train traveling for business or convention purposes. Only 16% of airline passengers on the train were taking a personal or vaca- tion trip. About 27% of airline passengers leaving the airport were going to CBD stations; 32% would walk from the train to their destination, while 28% are picked up. Of airline passengers who used rail, 9% carried three or more pieces of baggage (18). Had the rail service not been available, 46% would have accessed the airport by car, and 36% would have accessed the airport by taxi or limousine. Bus. A system of shuttles within the metropolitan area operates every 15 minutes, while a system of shuttles to destinations outside of the metropolitan area departs every 30 minutes. A wide variety of privately owned companies provide the shuttle services, in addition to compa- nies providing only limousine services. Denver (14% Market Share) Market Share U.S. Rank Airport Total Rail Bus/Van 9 Denver International Airport 14% 0% 14% SOURCE: TCRP Report 62 (16 ) The Airport. Denver International Airport is located about 27 miles from the center of Denver. The airport served about 43.4 MAP in 2005; of these, some 9.8 million were originating passengers. Under conditions of no highway congestion, the driving time from the airport to downtown is 31 minutes. The airport currently attracts about 1.4 million travelers per year who use public, high-occupancy modes to the airport. Connections at the Airport. The new Denver International Airport has a unique multilevel landside terminal structure, in which the baggage claim level (Terminal Level 5) is used by a wide variety of ground access services. Passengers being picked up by private automobile must take their bags to a different level to find the automobile pick-up area. There are two public mode transfer spaces: one on the east side of the concourse and one on the west side. The immediate curb is for public passenger drop-off; Island 1 is for limousines; Island 2 is for Mountain Carriers, shuttles to mountain resorts; Island 3 is for hotel shuttles; and Island 4 is for rental car shuttles. All public transportation services and scheduled bus services are located on Island 5, located farthest from the terminal area.