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ACRP Report 4: Ground Access to Major Airports by Public Transportation (2008)
Airport Cooperative Research Program (ACRP)

Citation Manager

Coogan, Matthew A, Transportation Research Board. "Part 2: Best Practices at European and Asian Airports." ACRP Report 4: Ground Access to Major Airports by Public Transportation. Washington, DC: The National Academies Press, 2008.

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Page
89
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Page
89
Front Matter (R1-R12)
Summary (1-14)
Chapter 1 - Six Steps in a Market-Based Strategy for Improving Airport Ground Access (15-15)
Coordinate with the Regional Planning Process (16-17)
Data Collection for the Airport Ground Access Survey (18-19)
Data Collection to Monitor the Performance of the System (20-20)
Geographic Scale of the Airport Ground Access Markets (21-21)
Density and Market Support Associated with Specific Modes (22-23)
Best Practices in the United States: Examples of Market Types at U.S. Airports (24-24)
Lessons Learned from Successful Systems (25-26)
Summary: Designing to Deal with Revealed Attributes (27-27)
Best Practices in the United States: Service Based on Markets (28-28)
Encouraging the Use of High-Occupancy Service (29-29)
Learning from Recent U.S. Airport Designs (30-30)
Step 6: Present Information about Ground Access Services to the Traveler (31-31)
Conclusion (32-33)
Understanding the Scale of Airport Ground Access (34-34)
The Scale of the Public Mode Volumes at These Airports (35-35)
What Has Happened over the Last Decade? (36-38)
Trip Purpose: Why Do Airline Passengers Travel? (41-43)
National Patterns of Access to Airports and Terminals (44-44)
Daily Public Mode Volumes to Airports (45-45)
Implications for Choice of Ground Access Mode (46-47)
Ground Access Issues and the Regional Planning Process (48-49)
Environmental Approvals in Europe (50-50)
What's Next? (51-51)
Understanding Successful Airport Ground Access Systems (52-52)
Does Airport Size Explain Ridership? (53-53)
Does the Quality of the Airport Connection Explain Ridership? (54-54)
Does Line-Haul Speed Explain High Ridership? (55-57)
Is Higher Speed or Directness of Service More Important? (58-60)
The Implications of Dedicated Premium Service (61-61)
Berlin Brandenburg Airport (62-62)
Chicago Midway and O'Hare Airports (63-63)
Summing It Up (64-64)
Desired Attributes of Van and Bus Service to U.S. Airports (65-66)
What's Next? (67-67)
Part 1: Best Practices at U.S. Airports (68-68)
Tier 1 (69-69)
San Francisco (23% Market Share) (70-70)
Boston (18% Market Share) (71-72)
Oakland (15% Market Share) (73-73)
New Orleans (15% Market Share) (74-74)
Atlanta (14% Market Share) (75-75)
Denver (14% Market Share) (76-76)
Los Angeles (13% Market Share) (77-77)
Baltimore/Washington (12% Market Share) (78-78)
Chicago O'Hare (12% Market Share) (79-79)
Tier 2 (80-80)
Seattle (11% Market Share) (81-81)
Chicago Midway (9% Market Share) (82-82)
San Diego (9% Market Share) (83-83)
Washington Dulles (8% Market Share) (84-84)
New York LaGuardia (8% Market Share) (85-85)
Philadelphia (7% Market Share) (86-86)
Dallas/Fort Worth (6% Market Share) (87-87)
Cleveland (6% Market Share) (88-88)
Part 2: Best Practices at European and Asian Airports (89-90)
Oslo (64% Market Share) (91-91)
Hong Kong (63% Market Share) (92-92)
Narita (59% Market Share) (93-93)
Zurich (47% Market Share) (94-94)
Vienna (41% Market Share) (95-95)
London Stansted (40% Market Share) (96-96)
Paris Charles de Gaulle (40% Market Share) (97-97)
Amsterdam (37% Market Share) (98-98)
Munich (36% Market Share) (99-99)
London Heathrow (36% Market Share) (100-100)
Stockholm (34% Market Share) (101-101)
Frankfurt (33% Market Share) (102-102)
Geneva (28% Market Share) (103-103)
Brussels (26% Market Share) (104-104)
Dsseldorf (22% Market Share) (105-106)
Part 1: Baggage Strategies for Local Originating Passengers (107-107)
The Importance of Baggage-Handling Strategies (108-108)
A Case Study in Baggage Check-in at a Downtown Terminal (109-111)
Status of Other Downtown Check-in Terminals (112-116)
Near-Airport Check-in Locations (117-118)
Part 2: Integration of Ticketing and Baggage with Longer Distance Systems (119-119)
Integration with National Systems: The GAO Study (120-121)
Why Integrate an Airport with Longer Distance Ground Services? (122-124)
Part 3: Evolving Strategies for Integrated Ticketing and Baggage (125-125)
Las Vegas Strategies for Integration of Modal Services (126-126)
Los Angeles International Airport to Union Station (127-127)
Newark Liberty International Airport Rail Station: A Case Study (128-130)
Lessons Learned: Integration with National Systems (131-131)
Documentation of Examples of Integrated Services (132-134)
Characteristics of the Airport Ground Access Market (135-135)
Demographic Characteristics of Air Travelers (136-137)
Step 1: Decide What Information to Collect (138-138)
Step 2: Select a Data Collection Method (139-140)
Step 3: Determine the Sampling Frame and Sampling Method (141-141)
Step 5: Summarize and Analyze the Results (142-142)
Air Traveler Trip-End Densities Associated with Ground Transportation Markets (143-144)
The Geography of Public Ground Transportation to Airports (145-146)
A Hierarchy of Markets for Public Ground Transportation Services (147-147)
Variation by Demographic Segment: Total Airport Market (148-148)
Variation by Demographic Segment: Washington, D.C. (149-150)
Applying the Four Market Segments: Looking for the Factor of Familiarity (151-151)
Conclusion (152-152)
The Need to Manage Services (153-153)
Measures to Encourage Use of Public Transportation (154-155)
Automated Traffic Monitoring and Management Programs (156-156)
Open Access (157-157)
Balancing Supply and Demand (158-158)
Challenges of Introducing New Services (159-159)
Competition and Enforcement (160-160)
Bond Indenture (161-161)
Airline Agreement (162-162)
Sources of Funding (163-163)
Federal Funding and Financial Oversight of Airports and Airport Access Projects (164-166)
Environmental Implications of Federal Funding for Airport Access Projects (167-167)
Factors That Influence Employee Use of Public Transportation (168-168)
Transit Service Characteristics (169-170)
Employee Characteristics (171-172)
Comparative Comfort of Transit and Automobile (173-173)
Availability, Cost, and Convenience of Parking at the Work Site (174-174)
Extent and Adequacy of Transit Service Hours (175-175)
Non-Flight Crew (176-176)
Getting Information about Ground Access (177-177)
Ground Access Information on the San Francisco Airport Website (178-180)
Ground Access Information on the Portland (Oregon) Airport Website (181-181)
Ground Access Information on the Boston Airport Website (182-182)
Ground Access Information on the New York JFK Airport Website (183-184)
Ground Access Information on the Atlanta Airport Website (185-185)
Ground Access Information on the Amsterdam Airport Website (186-187)
Ground Access Planning on the Narita Airport Website (188-189)
Ground Access Information on the London Heathrow Airport Website (190-190)
Ground Access Information on the Zurich Airport Website (191-191)
The Baltimore/Washington International Airport Prototype Ground Access Module (192-192)
Passenger Information Provided by Other Agencies (193-194)
Conclusions (195-195)
Step 2: Undertake the Program for Data Gathering and System Monitoring (196-196)
Step 5: Manage the Airport to Encourage Higher Occupancy (197-197)
Step 6: Present the Ground Access Services to the Traveler (198-198)
References (199-200)
Appendix - Abbreviations and Acronyms (201-202)
Abbreviations used without definitions in TRB publications (203-203)

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OCR for page 89
Public Transportation Market Share by Airport 89 the service is one of the most frequent of rail services at airports located this distance from the CBD. The major difference between the two modes is price--$1.75 for rail versus more than $20 for taxis (which capture about 5% mode share)--reinforcing the concept that most air travelers perceive convenience to be more important than cost. Ridership has declined sharply over time, for reasons that have more to do with the percep- tion of the service than the actual times and costs relative to competing modes. A 1970 airport access survey reported a rail market share of 19%, with the downtown's largest destination zone showing a 33% market share. However, average airport station volumes (all trip purposes) decreased 36% between 1970 and 1975. In 1988, the rail market share was estimated to be 2.8%. Bus/Van. Public transportation bus services are offered to Elyria and Oberlin, Ohio, by Lorain County Transit. No van service to the Cleveland area is documented by the airport, although any state-licensed limousine company is authorized to provide pre-arranged trips to and from the airport. Other Airports of Interest Airports serving Minneapolis­St. Paul and Milwaukee have begun to offer new public mode services since the publication of TCRP Report 62 and TCRP Report 83, but no survey-based data were found to support any quantitative summaries of market share for this chapter. Officials in Minnesota reported that no new airport-based survey has been conducted since the opening of the light rail service to downtown Minneapolis and the Mall of America. Their estimate was that the service was attracting less than 5% of the ground access market. Similarly, no survey-based data have been found for the ridership on the new rail station at Milwaukee's General Mitchell International Airport on the new Amtrak Hiawatha Line. Unofficial reports suggest that airline passengers who take the train to that station, and connect to the terminal by the shuttle bus, would comprise less than 1% of the total airline passenger vol- umes at General Mitchell International Airport. Part 2: Best Practices at European and Asian Airports This section presents brief, factual overviews of 19 of the most successful airport ground access systems in Europe and Asia case studies. For each of these systems shown in Figure 4-3, the com- bination of rail and bus services attracts more than 20% of airline passenger market share. Rail Bus/Van 70% 60% 50% 40% 30% 20% 10% 0% en m M n an a on slo ea ch Vi h St na ris s a st G Fr lm k ng se y G rt oc w ris d ai f Pa sel or ge it ic ric rl ev u Pa ste Am CD op rda o gh ar i o en O Ko O kf w un r ld Zu en ha kh th us N at an an e g G Br Sh üs H St D H C Figure 4-3. Public transportation mode shares at European and Asian airports.

OCR for page 90
90 Ground Access to Major Airports by Public Transportation In each case, key roles are played by rail and bus services. These systems are presented in order of their mode share to rail and bus services combined. Shared-ride services (such as door-to- door vans) play a very small role in European and Asian airports and have been uniformly excluded from this analysis. The public transportation mode shares for the 19 European and Asian airports are shown combined and by share to rail and bus services in Table 4-2. Each European and Asian airport is reviewed in terms of the characteristics of the airport itself, the nature of its configuration relative to ground transportation services, and the role played by rail and bus services. Additionally, the services are reviewed in terms of their relationship to an overall baggage-handling strategy or approach. (This category was not included in the review of U.S. airports in the previous section.) Finally, observations are presented about the market char- acteristics of the airport ground access services when they are relevant to the emphasis areas of this report. The factors that contribute to the success of the ground access systems are examined in six categories: · The airport: Data are presented that describe each European or Asian airport's size and loca- tion, and give a general estimate of taxi fares to the downtown area. Uniform data on origi- nating passengers are presented. · Connections at the airport: The discussion of this category examines the quality of the con- nection between the rail services and the airport check-in or baggage claim areas. Physical and architectural details are reviewed as relevant, and the physical quality of the transfer from the airline passenger terminal to the rail system is described. Also noted is the nature of the con- figuration of the airport itself. The difference between centralized and decentralized airport layouts is examined. · Rail: Most European airports rely on some form of rail service for ground access. This category includes a brief description of the nature of the rail service provided and whether the service is dedicated or shared. Fares are presented. When service is provided beyond the traditional downtown, the nature of the regional services is noted. Table 4-2. Public transportation mode shares to European and Asian airports. Market Share Rank Airport Total Rail Bus 1 Oslo 64% 39% 25% 2 Hong Kong 63% 28% 35% 3 Narita 59% 36% 23% 4 Shanghai 51% 6% 45% 5 Zurich 47% 42% 5% 6 Vienna 41% 30% 11% 7 London Stansted 40% 29% 11% 8 Paris Charles de Gaulle 40% 27% 13% 9 Amsterdam 37% 35% 2% 10 Copenhagen 37% 33% 4% 11 Munich 36% 28% 8% 12 London Heathrow 36% 24% 12% 13 Stockholm 34% 18% 16% 14 Frankfurt 33% 27% 6% 15 London Gatwick 31% 24% 7% 16 Geneva 28% 21% 7% 17 Brussels 26% 16% 10% 18 Paris Orly 26% 14% 12% 19 Düsseldorf 22% 18% 4%