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71 APPENDIX D List of Communication Outreach and Marketing Tools September 2003 C. Marti, Center for Transportation Studies, U of MN; P. Leas, Consultant Instructional Activities ⢠Interactive workshops and training (exercises/case examples/scenarios) ⢠Lecture ⢠Computer-assisted learning (web-based, CD-ROM, live on-line) ⢠Self-instruction workbooks ⢠On-the-job training/apprenticeships/job shadowing ⢠Coaching/mentoring ⢠Loaned personnel ⢠Video-taped courses and interactive video Conferences and Symposia ⢠Key expert discussion seminar ⢠Symposium (focused on single topic) ⢠Conference (broad topic areas) ⢠Meeting presentations ⢠Electronic teleconferencing Demonstrations ⢠Product demonstration ⢠Exhibits/trade shows ⢠Equipment rodeos ⢠Simulations Technical Assistance/Communications ⢠On-site, traveling assistance (circuit programs) ⢠Hotline Q & A assistance ⢠Internet networks (Listservs, instant messaging, chat-rooms, e-mail) ⢠Telephone conferencing ⢠Key-expert knowledge management systems ⢠Networking ⢠Cooperative âtwinningâ partnerships Print and Web-Based Publications and Materials ⢠Web pages and links ⢠Brochures ⢠Newsletters/articles ⢠Best practice manuals/helpful guides/fact sheets ⢠Posters ⢠Guidelines/specifications ⢠Press release/media kits ⢠Reports/papers/research syntheses ⢠Job aids and resources (flow charts/checklists) ⢠Promotional items