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Guidelines for Transportation Emergency Training Exercises ATTACHMENT 2 TRANSPORTATION EXERCISE EVALUATION GUIDE 105

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I. Prevention 1. Receive telephone Transportation Were agency procedures followed during the receipt of the call? and threat (i.e., threat called dispatch/management Were the time and date of call noted? deterrence into the transportation center or Was the call recorded? Was caller ID activated? agency) transportation Was the transportation agency's telephone threat checklist completed? administrative Was information obtained regarding the location and time of the threat? personnel and Was information about the caller identified (gender, accent, vocabulary, etc.)? transportation Did the caller provide any specific requests, directions, or demands? supervisor If so, were these noted? Was notification made to the appropriate transportation supervisor? Did the transportation supervisor take appropriate action in evaluating the report? Was notification made to law enforcement? Time required to receive and evaluate telephone threat and then report it to law enforcement (if applicable). Number of distinct pieces of threat information recorded in threat checklist versus total number of distinct pieces of threat information provided in telephone call. Accuracy of distinct pieces of threat information recorded in threat checklist versus the actual distinct pieces of threat information provided in telephone call. Percentage of agency procedure followed by the transportation supervisor in evaluating the threatening call. 2. Receive written Transportation front- What criteria were used to recognize the letter/package as threatening? threat/package (i.e., letter line employee or Were agency procedures followed during the initial handling of the letter/package? or package sent to the transportation Was the letter/package evaluated using the transportation agency's checklist? Internal transportation agency) dispatch/management procedures? Other? center Was notification made to the appropriate transportation supervisor? Did the transportation supervisor take appropriate action in evaluating the written threat/package? Was the letter/package opened? Was notification made to law enforcement? Number of distinct criteria identified marking the letter/package as threatening. Number of transportation agency employees who handled the letter/package. Time required to notify law enforcement (if applicable). Percentage of agency procedure followed by the transportation supervisor in evaluating the written threat/package. 3. Identify suspicious Transportation front- How did the transportation front-line employee learn about the suspicious package? package (i.e., package left line employee, What criteria were used to identify the package as suspicious? Did these criteria comply in transportation facility, transportation with the agency's procedures and training? vehicle, or other location) supervisor, and Did the transportation front-line employee immediately report the package to the transportation transportation dispatch/management center? dispatch/management Did the transportation front-line employee identify all relevant information regarding the center package in the report? Did the transportation dispatcher ensure that the report was complete?

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I. (continued) Was a transportation supervisor notified and dispatched? Did the transportation front-line employee or supervisor cordon off the area and direct passengers/employees/visitors/contractors away from the package? Did the transportation front-line employee/supervisor address the public in such a manner as to reduce/avoid rumors? Did the transportation supervisor evaluate the package? Did the transportation supervisor take appropriate action in evaluating the package? Did the transportation supervisor report his or her findings to the transportation dispatch/management center? Was notification made to law enforcement? Number of distinct criteria identified that indicated that the package was suspicious. Percentage of information that should have been reported to the transportation dispatch/management center that was actually reported. Distance from the package used to establish the cordon points. Time required to notify law enforcement (if applicable). Percentage of agency procedures followed by the transportation supervisor in evaluating the suspicious package. 4. Identify suspicious Transportation front- How did the transportation front-line employee learn about the suspicious condition? condition (i.e., detection of line employee, What criteria were used to identify the condition as suspicious? Did these criteria comply unusual condition, such as transportation with the agency's procedures and training? strange substance, odor, supervisor, and Were any injuries, symptoms, or persons potentially affected by the suspicious condition smoke, haze, or equipment transportation identified? left in a transportation dispatch/management Did the transportation front-line employee immediately report the condition to the facility, vehicle, or other center transportation dispatch/management center? location) Did the transportation front-line employee identify all relevant information regarding the condition in the report? Did the transportation dispatcher ensure that the report was complete? Was the transportation supervisor notified and dispatched? Did the transportation front-line employee/supervisor cordon off the area and direct passengers/employees/visitors/contractors away from the condition? Did the transportation front-line employee/supervisor address the public in such a manner as to reduce/avoid rumors? Did the transportation front-line employee/supervisor touch anything relevant to the suspicious condition? Did the transportation supervisor evaluate the suspicious condition? Did the transportation supervisor take appropriate action in evaluating the suspicious condition? Did the transportation supervisor report his or her findings to the transportation dispatch/management center? Was notification made to law enforcement? Number of distinct criteria identified that indicated the suspicious condition. Number of people identified who came into contact with the suspicious condition. Distance from the condition used to establish the cordon points. Time required to notify law enforcement (if applicable). Percentage of agency procedures followed by the

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I. (continued) transportation supervisor in evaluating the suspicious condition. 5. Identify Suspicious Transportation Front- How did the transportation front-line employee learn about the suspicious behavior? Behavior (i.e., an Line Employee, What criteria were used by the transportation front-line employee to confirm the unauthorized person in Transportation behavior as suspicious? Did these criteria comply with the agency's procedures and walking through a Supervisor, and training? restricted area, taking Transportation Did the transportation front-line employee confront the person exhibiting suspicious pictures, or appears to be Dispatch/Management behavior following agency procedures (i.e., in a pleasant, but authoritative way, ask observing activity) Center what the unauthorized person is doing, if he or she is aware of the restricted area, if the transportation front-line employee can be of any assistance, etc.)? Did the transportation front-line employee immediately report the suspicious behavior to the transportation dispatch/management center? Did the transportation front-line employee identify all relevant information regarding the behavior in the report? Did the transportation dispatcher ensure that the report was complete? Was a transportation supervisor notified and dispatched? Was law enforcement notified? Number of distinct criteria identified that indicated suspicious behavior. Percentage of agency procedures followed in confronting un authorized person. Time required to notify law enforcement (if applicable). 6. Receive threat warnings Transportation How was the threat report received? From local/ dispatch/management Was additional information requested? regional/state/federal center Were details of the report "repeated back" for confirmation? agencies Was contact information obtained for follow-up communications? Were internal notifications made? Was a follow-up report received? Was the transportation agency emergency operations center activated? Percentage of information recorded from warning and relayed to transportation senior managers versus what was actually provided. Percentage of agency procedure followed in receiving threat warning and notifying transportation management. Time required to activate the transportation agency emergency operations center. 7. Receive weather Transportation How was the severe weather warning report received? warning from the National dispatch/management Was appropriate monitoring being performed regarding National Weather Service, road- Weather Service, a road- center weather monitoring system, or other weather monitoring system? weather monitoring Was additional information requested from transportation agency personnel in the field? system, or another Were internal notifications made? weather monitoring system Were follow-up reports received from the field? Was the transportation agency emergency operations center activated? Percentage of agency procedures followed in receiving warning/monitoring weather conditions. 8. Activate protocols for Transportation Was notification received and verified regarding activation of heightened HSAS threat heightened Homeland dispatch/management level? Security Advisory System center or Was notification made to senior transportation management? (HSAS) threat levels transportation agency Were HSAS heightened threat protocols activated? emergency Were instructions conveyed to transportation supervisor? operations center Were extended staffing plans activated?

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Were resources predeployed in the transportation agency's service area? I. (continued) Were follow-up reports received from the field? Was the transportation agency emergency operations center activated? Were points of contact established with local responders and the local emergency operations center (if activated)? Time required from notification of heightened HSAS threat level to activation of heightened HSAS threat protocols. Percentage of activities to be performed in the heightened HSAS threat protocols that were in place 24 hours after notification. Number of contacts established with local responders and local emergency operations center (if activated). 9. Activate protocols for Transportation Was notification received and verified regarding the impending severe weather severe weather readiness dispatch/management emergency? center or Was notification made to senior transportation management? transportation agency Were severe weather protocols activated? emergency Were instructions conveyed to transportation supervisor? operations center Were extended staffing plans activated? Were resources predeployed in the transportation agency's service area? Were follow-up reports received from the field? Was the transportation agency emergency operations center activated? Were points of contact established with local responders and the local emergency operations center (if activated)? Time required from notification of severe weather emergency to activation of transportation severe weather protocols. Percentage of activities to be performed in the transportation agency's severe weather protocols that were in place 2 hours after notification. II. Emergency 1. Receive report from Transportation Were agency procedures followed during the receipt of the call? assessment field dispatch/management Was the call recorded? center Were the time and date of call noted? Did the transportation dispatcher ensure a complete report, including location of incident; nearest point of access; involved transportation vehicles, facilities, and employees; number of injuries/fatalities; scene hazards; requested resources; and any other relevant information? Did the transportation dispatcher provide any information to the transportation front- line employee making the report? Time required to receive report. Percentage of information provided by or requested from transportation front-line employee versus what should have been provided or requested based on the transportation agency's procedure. 2. Verify report from field Transportation Were other transportation sources consulted (e.g., other incoming calls, public cell (if applicable) dispatch/management phone calls, and other transportation agency personnel in the vicinity) to verify the center report? Were reports obtained from transportation intelligent transportation systems (ITS), alarm/access control systems, closed-circuit television (CCTV) systems, or other technology? Number of other transportation sources consulted. Number of transportation technology systems consulted.

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3. Dispatch transportation Transportation Was notification made to the appropriate transportation supervisor? II. (continued) supervisor and requested dispatch/management Was information received from field report accurately transmitted to the transportation transportation agency center supervisor? resources Were requested resources dispatched to the field? Was a follow-up report requested from the field? Percentage of information conveyed to transportation supervisor versus what was actually collected from the field. Percentage of requested resources that were dispatched to the field. 4. Notify local emergency Transportation Was notification made to appropriate emergency responders? responders dispatch/management Was information received from field reports accurately transmitted to the emergency center responders? Were directions provided to emergency responders? Was nearest point of access provided to emergency responders? Time from initial field report to notification of emergency responders. Distance (if any) between the reported location of the incident and the actual location. Variance of the reported type of incident (accident, fire, etc.) and the actual incident. Accuracy of directions and point of access provided to emergency responders. 5. Notify transportation Transportation Was notification made to the members of the transportation agency emergency agency emergency dispatch/management operations center? operations center staff center Was information received from field report accurately transmitted to the members of the transportation agency emergency operations center? Were protocols put in place regarding communication with members of the transportation emergency operations team? Time from initial field report to notification of the members of the transportation agency emergency operations center. Accuracy of information provided to the members of the transportation agency emergency operations center. 6. Notify local emergency Transportation Was notification made to the local emergency operations center (if activated)? operations center (if dispatch/management Was a designated point of contact established? activated) center Was a transportation representative dispatched to the local emergency operations center? Time from initial field report to notification of the members of the local emergency operations center. Accuracy of information provided to the local emergency operations center. 7. Receive follow-up report Transportation Was a specific transportation dispatcher assigned to communicate with the field? from field dispatch/management Was information obtained regarding the status of the incident in the field and any center changes regarding the incident scene? Were the dispatch of the transportation supervisor and the requested resources verified? Was the dispatch of the emergency responders verified? Was a transportation front-line employee assigned to meet the supervisor/responders at the scene? Were specific actions verified regarding the transportation system (e.g., need to close/limit access to a specific location, or need to shut down power to third rail or overhead catenary system)?

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II. (continued) Were communication channels and protocols verified? Were any instructions or other information provided by the transportation dispatcher? Percentage compliance with agency procedures for allocation of resources within the transportation dispatch/management center to manage an emergency incident (i.e., designated dispatcher for communicating with field, designated dispatcher from remainder of system, and designated support for managing field requests). Percentage compliance with transportation agency procedures for designating communication channels and verifying information and requests. 8. Provide follow-up Transportation Were changes in conditions reported from the incident scene relayed to emergency information to local dispatch/management responders? responders center Was other information on the status of the transportation system relayed to emergency responders? Were technical difficulties addressed regarding communication with transportation agency personnel in the field? Accuracy of information provided to emergency responders versus the updated information provided from the field. Accuracy of information provided to emergency responders versus the actual status of the transportation system. 9. Activate transportation Transportation Was the transportation agency emergency operations center activated? agency emergency dispatch/management Were resources requested to support the activation of the transportation agency operations center center emergency operations center? Were communication protocols put in place to establish a link to the transportation agency emergency operations center? Was notification made to the local emergency operations center (if activated) regarding the activation of the transportation agency emergency operations center? Percentage of members of the transportation agency emergency operations center notified of its activation. Time required to establish communication with the transportation agency emergency operations center. III. Emergency 1. Mobilize transportation Transportation Did the transportation dispatch/management center initiate alert/recall procedures for management agency emergency agency emergency the transportation agency emergency operations center? operations center staff operations center Was the recall list current? Was a determination made whether partial or full transportation agency emergency operations center staffing was necessary? Did the appropriate authority authorize partial/full activation of the transportation agency emergency operations center? Who authorized the partial/full activation (name and title)? Were directions/recommended routes provided to personnel to ensure that the personnel reached the transportation agency emergency operations center as quickly as possibly? Was the transportation executive director/general manager or designated alternate notified of the incident in a timely manner? How was this notification made? Did the appropriate transportation agency personnel respond to the recall? Availability and accuracy of contract information used to activate transportation emergency operations center. Percentage of personnel in the transportation agency emergency operations center who responded appropriately to the notification call.

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III. (continued) 2. Expand and operate the Transportation Was the facility housing the transportation agency emergency operations center transportation agency agency emergency effectively upgraded from current to emergency status? emergency operations operations center Were appropriate procedures followed for removing equipment from storage locations, center ensuring that equipment was operating properly, preparing the facility for emergency use, and reviewing plans and procedures appropriate to the incident? Was the transportation agency emergency operations center communications system confirmed as operational? Were backup and alternate communications systems also identified and confirmed as operational? Were established communications adequate to maintain an uninterrupted capability for the duration of the response? Were transportation emergency plans, procedures, contact information, and other materials available at the transportation agency emergency operations center? Was a reliable communications link established among the transportation agency emergency operations center, the transportation incident commander in the field, and the transportation representative assigned to the local emergency operations center? Was a reliable communications link established between the transportation agency emergency operations center and the local emergency operations center? Was an effective communications protocol established between the transportation agency emergency operations center and the transportation dispatch/management center? Was there a procedure in place to ensure accountability for personnel once they reach the transportation agency emergency operations center (e.g., sign-in)? Was there a procedure in place to ensure that briefing occurred for personnel once they were signed in to the transportation agency emergency operations center? Did the briefings include the status of the incident and current response activities? Was there a procedure in place to ensure that follow-up briefings occurred at regular intervals thereafter? Was the transportation agency emergency operations center established in a safe and secure area? What security measures were used? Was a procedure established for record keeping regarding the activities performed by the transportation agency emergency operations center (e.g., event log)? Were schedules/staffing plans developed to plan for uninterrupted 24-hour operation to cover all shifts with adequate staff? Were other transportation agency personnel notified that the transportation agency emergency operations center had been activated? Was the activation and response coordinated and efficient? Were arriving staff appropriately briefed upon their arrival? Time required to staff up the transportation agency emergency operations center to partial/full status. Availability of all required transportation emergency plans, procedures, contact information, and so forth in the transportation agency emergency operations center. Percentage of personnel assigned to the transportation agency emergency operations center to complete sign-in list. Number of briefings performed for personnel assigned to the transportation agency emergency operations center. 3. Establish leadership and Transportation Did the executive director/general manager or the designated alternate become the incident management agency emergency emergency management director and assume overall control of the transportation organization in the operations center agency emergency operations center?

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III. (continued) transportation agency What was the name and title of the person who became the emergency management emergency operations director? center What was the overall level of control maintained by the emergency management director in the transportation agency emergency operations center? Did the emergency management director effectively implement the agency's emergency operations plan? Was the transportation agency emergency operations center organized by functions according to the transportation emergency operations plan? What were the functional areas activated in the transportation agency emergency operations center? How did the emergency management director use available resources and staff positions? Were resources appropriately used to maximize efficiency and effective response operations? Were staff sufficiently trained and briefed to accomplish their duties? Did the emergency management director understand all functions to be carried out by different staff? Did the emergency management director have authority to use necessary resources to respond to the emergency and coordinate additional elements? Did the emergency management director collaborate effectively with the transportation representative sent to serve as liaison at the local emergency operations center? Who had decision-making authority regarding the commitment of transportation agency resources to the local emergency operations center the emergency management director or the transportation liaison at the local emergency operations center? How did the emergency management director collaborate with the transportation incident commander? Time required for the emergency management director to take control of the transportation agency emergency operations center. Number of functional units established to support the organization of the transportation agency emergency operations center. List of resources provided by the transportation agency emergency operations center to address the incident response. 4. Notify and follow up Transportation Were initial and follow-up notifications to local (adjacent and nonadjacent), state, and with government agencies agency emergency federal response and law enforcement agencies made as appropriate to the and officials operations center transportation agency's emergency operations plan? Were local government officials notified of significant changes to the transportation situation prior to distributing press releases concerning the incident? What criteria were used to direct the notification of local, county, state, and higher offices? Was there a coordinated response in sharing of information with local, state, and federal agencies and officials? Were the roles and functions of the transportation agency in working with each level of government recognized, understood, and adequately performed? Were all potentially impacted jurisdictions and transportation agencies considered and included in coordination? Number of additional notifications authorized/made by the transportation agency emergency operations center. Number of additional follow-up reports authorized/made by the transportation agency emergency operations center.

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III. (continued) 5. Direct and control Transportation Did the transportation agency emergency operations center assist the transportation transportation response agency emergency incident commander and staff in supporting field response and developing/implementing operations operations center action plans and alternate plans? Did the transportation agency emergency operations center monitor communications at the transportation incident command post and receive reports regarding the status of response activities and site mitigation operations? Did the transportation agency emergency operations center make recommendations to the transportation incident commander and staff regarding adjustments to these operations based on the situation presented? Did the transportation agency emergency operations center direct the dispatch of specialized transportation agency resources if such assets were required to support site operations? Did the transportation agency emergency operations center assist the transportation incident commander and staff in developing and implementing mitigation plans? Were transportation agency emergency operations center operations consistent with plans, procedures, and protocols? Were these plans sufficient for the emergency incident? Did the emergency management director have authority to use necessary resources to respond to the emergency and coordinate additional elements? Did the transportation agency emergency operations center, in consultation with the transportation incident commander, analyze information to formulate mitigation and corrective actions? Did transportation agency emergency operations center personnel maintain an account of incident events? How was this done? Did the transportation liaison to the local emergency operations center collaborate effectively with the transportation agency emergency operations center? Did the transportation agency emergency operations center maintain personnel accountability throughout the incident? How was this accountability maintained? Did the transportation agency emergency operations center make progress reports to all agencies when necessary? How often and by whom? Was the response to the incident unified and integrated? Did the agencies involved in this exercise demonstrate good teamwork and coordination? Were there written agreements in place between appropriate agencies? Were functional areas of responsibility assigned for direction/control and coordination? Were mutual aid plans implemented? Was information/data coordinated and communicated among response elements? Was communication between the transportation agency emergency operations center and other agencies adequate? On site, face to face? On site, radio? On site, agency to agency? Number of activities performed by the transportation agency emergency operations center that were not addressed in the transportation agency's emergency plans and procedures. Percentage of activities performed by the transportation agency emergency operations center that are documented in the log established for the emergency incident. Number of memoranda of understanding activated by the transportation agency emergency operations center. Number of unanswered/unreceived communications or calls. 6. Support or direct Transportation Did the transportation agency emergency operations center work with the activation of traffic and agency emergency transportation dispatch/management center, the local emergency management center, access control points operations center, and the transportation incident commander to review selected evacuation routes? transportation Were situations identified that could cause traffic queues to form along these routes

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III. (continued) dispatch/management (work zones, debris, staging areas, etc.)? center, and Were the selected evacuation routes modified to mitigate the effects of these transportation conditions? incident commander Were ad hoc traffic control points identified to support the selected evacuation routes? and command post Was a determination made whether these locations for access control points should be staffed? Were traffic and access control crews dispatched with appropriate vehicles, equipment, and materials to specified control points? Was direction provided regarding the changing of traffic lights at locations to facilitate traffic movement (e.g., arterials to highways and downtown traffic signal timing patterns)? Were highway department crews dispatched to clear evacuation routes of snow or debris as required? Were tow trucks dispatched to locations for handling disabled vehicles and dispensing emergency gasoline supplies? Were traffic control point crews briefed on modifications to evacuation routes? Were these crews provided with appropriate maps, diagrams, and implementing instructions? Was contact made with appropriate government organizations or businesses to block access to the predicted hazard area by rail, water, and air traffic? Were traffic and access control activities coordinated with the adjacent jurisdictions? Were traffic control points and access control points repositioned to address changing conditions once the evacuation was underway? Were additional resources dispatched to address changing conditions/unanticipated events? Were personnel rosters reviewed to ensure continuous, 24-hour operation? Were traffic and access control personnel assigned to tasks and shifts where they were most needed? Were provisions in place to provide a transition or situation briefing to later shift personnel before they began work? How well did the transportation agency emergency operations center communicate with traffic and access control crews? Which departments were contacted, and what responsibilities did each perform? How were traffic control point crews briefed? What information was provided? Was it sufficient? Which agencies were contacted to prevent transport access to the hazard area? What actions did these agencies take to prevent access? What other jurisdictions were contacted? How was this decision made? How often were these agencies provided updates? During the incident, what information was provided from the transportation incident command post? During the incident, what information was provided from the transportation liaison at the local emergency operation center? Number of variations required from preselected evacuation routes. Number of times that traffic control points and access control points were repositioned. Number of communications with local emergency operations center regarding the evaluation plan and conditions. Number of transportation agency personnel deployed to

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IV. (continued) response? Were a staging area and check-in point established for all incoming transportation response units and personnel? Were safety instructions and incident briefings provided to all transportation agency personnel arriving at the scene? Did the transportation command post ensure accountability for all transportation agency personnel operating on the scene? Did the transportation command post ensure controlled ingress and egress to the transportation staging area and the elements of scene being worked by transportation agency personnel? Did responding transportation agency personnel report to the staging area and the transportation command post? Did the transportation incident commander designate a liaison at the incident command post established by the emergency responders? Did command transition from the initial transportation incident commander to a more senior transportation supervisor? If so, was command passed in accordance with agency protocols? What were the strategies and goals of the transportation response, who formulated them, and how were they discussed among the participants? As the incident escalated, what additional transportation support was requested and when? Was there a safety officer present? Where was the safety officer located? Was the safety officer used effectively? How often did the transportation incident commander provide briefings for transportation agency personnel? What information was conveyed during these briefings? Was information provided in a timely manner? Number of distinct functions performed by the transportation responders in the field. Percentage compliance with agency procedures regarding the management of the transportation on-scene response. Number of response activities delayed due to poor coordination at the staging area or late arrival of requested resources. Number of times the transportation incident command was transitioned. Number of transportation agency personnel working on the scene who were not signed in and who did not receive safety and incident briefings. Number of transportation agency resources requested versus number of transportation agency resources actually deployed in the field. Total number of briefings provided by the transportation incident commander or his or her designated representative. Total number of safety briefings provided to transportation agency personnel working in the field. Number of actions performed at the incident scene that were not included in the incident log established at the transportation command post. 4. Collaborate with Transportation How did the transportation incident commander and/or the transportation liaison incident command/unified incident commander assigned to the emergency responder incident command post support the exchange of command established by and transportation incident information and the management of requests? local emergency command post How did the transportation command post collaborate with the incident command post responders established by the emergency responders?

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IV. (continued) Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post receive regular briefings on the progress of the response? Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post receive specific information/guidelines regarding preservation of a crime scene or scene safety precautions? Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post contribute to the development of the incident action plan? Did the incident command established by emergency responders' transition to unified command? If so, from the transportation perspective, was the transition appropriate and timely? Was the transportation agency brought into the unified command? When? What security measures were provided at or around the incident command post and the unified command post? Did transportation responders comply adequately with these security measures? How were transportation agency personnel able to communicate with first responders (law enforcement, fire, and emergency medical services)? How effectively was pertinent information that was received from the transportation employees in the field conveyed to other agencies on the scene? How did the emergency responder incident commander communicate initial goals, mission directives, and safety procedures to the transportation incident commander or the transportation liaison? Did the transportation incident commander obtain updates from responding transportation agency personnel? Did he or she in turn provide updates to the emergency responder incident command post? How did the transportation incident commander collaborate with the incident command established by the emergency responders to handle the media and information flow to the public? How did the transportation incident commander communicate procedures to be followed by responding transportation agency personnel (safety procedures)? How did the transportation incident commander ensure that communicated procedures were followed? How did the transportation incident commander collaborate with local responders using personal protective equipment at the scene? Were personal protective equipment and other equipment appropriate for the response throughout the duration of the response? Were personal protective equipment and other equipment requirements changed as needed? Did transportation responders use personal protective equipment to support response at the scene? Number of briefings provided by the emergency responder incident command post to transportation agency personnel. Percentage of transportation field communications with emergency responders that did not go through due to technology failures. Number of times that transportation incident commander or liaison to the emergency responder incident command post was consulted regarding the development of the incident action plan. Whether transportation was included in the unified command established at the scene (if applicable)?

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IV. (continued) 5. Support Transportation Did the transportation incident commander and/or the transportation liaison assigned to decontamination at the incident command the emergency responder incident command post receive timely information regarding scene post the possible exposure of transportation employees, passengers, contractors, and/or vendors to contaminants? Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post receive timely information regarding the possible contamination of transportation facilities, vehicles, and equipment? Was information on the agent and decontamination procedures provided to the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post? Were the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post able to provide information and/or resources to support decontamination operations occurring on transportation property (e.g., location of water sources/sand/dirt, vehicles that could be parked in front of decontamination area to provide privacy screens, and heated vehicles for decontaminated persons waiting to go to next location)? Were the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post able to collaborate with the incident command post regarding the development of action plans for the management of contaminated facilities, vehicles, or equipment? Were the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post able to collaborate with the coroner regarding the management of contaminated human remains on transportation property? Was access to medical expertise/public health officials provided to support the development of transportation strategies for incident management and recovery? Time required from transportation response to notification by the emergency responder incident commander regarding the presence of a contaminant. Number of transportation agency resources used by emergency responders to support decontamination activities in the field. Time required to identify transportation agency personnel, passengers, contractors, and others who were contaminated. Number of contaminated people who were allowed to leave the scene. Time required to identify transportation facilities, vehicles, and equipment that had been contaminated. Time required to clear contaminated remains from critical transportation operating facilities and systems. Time required for transportation contractors and other clean- up resources to arrive at the scene and begin decontamination of facilities, vehicles, and equipment. V. Public 1. Support protective Transportation agency Did the transportation agency emergency operations center provide information protection action decisions made by emergency operations requested by the local emergency operations center on transportation implications of local emergency operations center protective action options in a predicted hazard area? center Did the transportation agency emergency operations center contribute to the development of a protective action recommendation? Did the transportation agency emergency operations center evaluate the protective action recommendation to ensure that transportation issues were adequately addressed? Did the transportation agency emergency operations center support the release of the protective action decision to the public through media releases, publication of

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V. (continued) transportation evacuation routes or transportation to shelter facilities, posting of information on transportation website, and so forth? Was the transportation command post informed of the impending protective action decision? Time required for the transportation agency emergency operations center to provide information requested by the local emergency operations center. Time required for the transportation agency emergency operations center to evaluate the recommended protective action. 2. Support implementation Transportation agency Was the transportation agency emergency operations center able to inventory resources of protective action emergency operations available to support the establishment of specified access control points and traffic decisions made by local center control points? emergency operations Was the transportation agency emergency operations center able to collaborate with the center transportation dispatch/management center and the local emergency operations center to assign traffic crews to designated locations for establishing access control points and traffic control points? Was the transportation agency emergency operations center able to provide an estimate regarding how long it would take to establish the specified access control points and traffic control points? Was the transportation agency emergency operations center, working with the transportation dispatch/management center, able to confirm that transportation crews set up equipment in the proper locations to prevent access to the restricted area and to direct movement out of the area? Did the transportation agency emergency operations center report on the status of the transportation crews to the local emergency operations center? Did the transportation agency emergency operations center receive timely reports from the field regarding the status of activities to set up access control points and traffic control points? Did intelligent transportation technology support the efforts of the response to direct traffic and monitor the situation? Did the transportation agency emergency operations center make communications checks and report operational status to the local emergency operations center? Were follow-up reports made at regular intervals? Did the transportation agency emergency operations center adequately oversee transportation activities to direct evacuees along evacuation routes and prevent unauthorized access into the predicted hazard area? Was the transportation agency emergency operations center able to coordinate requests to facilitate the movement of emergency vehicles and crews through restricted areas (when necessary)? Did the transportation agency emergency operations center provide direction/support regarding the relocation of access control points and traffic control points during the incident? Was the transportation agency emergency operations center able to monitor the process of the evacuation and to report on status as requested by the local emergency operations center? Accuracy of the estimate prepared by the transportation agency emergency operations center regarding the time required to establish access control points and traffic control points. Number of crews deployed to establish access control points and traffic control points.

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V. (continued) Number of status reports received from the field. Number of calls made to the local emergency operations center. Number of times that intelligent transportation systems technology was used to direct/monitor activity. 3. Support the Transportation agency Was the transportation agency emergency operations center able to collaborate with the identification and emergency operations local emergency operations center to identify special populations (e.g., people in management of center schools, people with disabilities, transit-dependent people, and incarcerated people) and transportation for special vulnerable facilities? populations and for the Did the transportation agency emergency operations center support the community population in the predicted effort to contact special populations and vulnerable facilities and inform them of the hazard area protective action to be implemented for their specific situation? Did the transportation agency emergency operations center support efforts to obtain information about any assistance they may need from the vulnerable facilities? Did the transportation agency emergency operations center inventory resources available to support the transportation of special populations to safe areas at host facilities? Did the transportation agency emergency operations center collaborate with the local emergency operations center to ensure the efficient and effective application of transportation agency resources to move the special populations? Did the transportation agency emergency operations center collaborate with the local emergency operations center to establish routes and requirements for transporting the special populations? Did the transportation agency emergency operations center collaborate with the local emergency operations center to develop briefings for drivers and other s supporting the effort regarding the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations? Did the transportation agency emergency operations center finalize these briefings and distribute them to the transportation supervisor for use in implementing the emergency transportation service? Did the transportation agency emergency operations center coordinate the overall traffic control effort to expedite the movement of transportation assets to and from special population pick-up routes and special facilities? Did the transportation agency emergency operations center authorize the release of special route information and host facility drop-off sites to transportation media sources, the transportation website, and intelligent transportation systems technology? Did the transportation agency emergency operations center establish procedures for collaborating with the host facilities regarding the status of transportation arrivals and any outstanding routes? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding the release of public information regarding protective actions taken by special populations and facilities, the location of host facilities or reception centers to which the special populations have been evacuated, and procedures for reuniting with family members who may be part of a special population? Time required to identify transportation agency resources available to support the transportation of the population in the predicted hazard area. Time required to develop routes for transporting the population in the predicted hazard area to host facilities. Time required to develop briefing materials, for bus drivers and others involved in the emergency transportation service, regarding the hazard area,

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V. (continued) routes to follow, emergency procedures, pick-up points, and final destinations. Number of bus drivers who received safety briefing regarding the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations. Number of status reports received from the field regarding the emergency transportation service. 4. Support the Transportation agency Was the transportation agency emergency operations center able to collaborate with the identification and emergency operations local emergency operations center to identify schools and day care centers? management of center Did the transportation agency emergency operations center support the community transportation for schools effort to contact schools and day care centers and inform them of the protective action and day care centers to be implemented for their specific situation? Did the transportation agency emergency operations center support efforts to obtain information about any assistance they may need from the schools and day care centers? Did the transportation agency emergency operations center inventory resources available to support the transportation of school and day care center populations to safe areas at host facilities? Did the transportation agency emergency operations center collaborate with the local emergency operations center to ensure the efficient and effective application of transportation agency resources to move the school and day care center population? Did the transportation agency emergency operations center collaborate with the local emergency operations center to establish routes and requirements for transporting the school and day care center population? Did the transportation agency emergency operations center collaborate with the local emergency operations center to develop briefings for drivers and other s supporting the effort regarding the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations? Did the transportation agency emergency operations center finalize these briefings and distribute them to the transportation supervisor for use in implementing the emergency transportation service? Did the transportation agency emergency operations center coordinate the overall traffic control effort to expedite the movement of transportation assets to and from the school and day care center pick-up routes and host facilities? Did the transportation agency emergency operations center authorize the release of special route information and host facility drop-off sites to transportation media sources and to the transportation website through intelligent transportation systems technology? Did the transportation agency emergency operations center establish procedures for collaborating with the host facilities regarding the status of transportation arrivals and any outstanding routes? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding the release of public information regarding protective actions taken for schools and day care centers, the location of host facilities or reception centers to which the school and day care center populations have been evacuated, and the procedures for reuniting with family members? Time required to identify transportation agency resources available to support the transportation of school and day care center populations in the predicted hazard area. Time required to develop routes for transporting school and day care center populations to host facilities. Time required to develop briefing materials, for bus drivers and others involved in the emergency transportation service, regarding the hazard area,

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V. (continued) routes to follow, emergency procedures, pick-up points, and final destinations. Number of bus drivers who received safety briefing regarding the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations. Number of status reports received from the field regarding the emergency transportation service. VI. Victim care 1. Support basic care for Transportation What steps did transportation front-line employees/transportation supervisor take to victims front-line employees isolate the immediate area and contain the victims? and transportation How did transportation front-line employees/transportation supervisor communicate supervisor with victims and get them to a safe area? What activities were performed by transportation front-line employees/transportation supervisor to ensure that victims remained in the safe area and did not leave the scene? Did transportation front-line employees/transportation supervisor obtain a count and the names of the victims? Are transportation front-line employees/transportation supervisor trained in basic emergency first-aid? If so, did transportation front-line employees/transportation supervisor provide any such first aid to victims? Did transportation front-line employees/transportation supervisor observe and report symptoms (e.g., breathing difficulties, seizures, rashes, pupil abnormalities, and other physiological reactions) to the transportation dispatch/management center? Did transportation front-line employees/transportation supervisor initiate any decontamination activities (e.g., remove clothes and find water, dirt, and sand)? Did transportation front-line employees/transportation supervisor remove any fallen victims to an area of safety? What steps were taken by transportation front-line employees/transportation supervisor regarding the "walking wounded" who may have left the area? Did transportation front-line employees/transportation supervisor meet with emergency responders and provide information regarding what happened, any symptoms, and any information collected on the victims? Time required to isolate the area and evacuate victims to a safe location. Accuracy of information provided by the transportation front- line employee to the transportation dispatch/management center. Accuracy of briefing provided by transportation front-line employees to emergency responders arriving on the scene. 2. Support search and Transportation Did transportation front-line employees/transportation supervisor survey the incident rescue operations front-line employees scene and report any information regarding victims who may be trapped, buried, or and transportation unconscious in an unsafe area? supervisor Did the transportation front-line employees/transportation supervisor identify and speak with individuals who may have information about the structure and potential location of entrapped victims? Did the transportation front-line employees/transportation supervisor meet with emergency responders at the scene and offer assistance? Did the transportation front-line employees/transportation supervisor or transportation incident commander provide information on scene hazards and support the development of a safety plan? Did the transportation front-line employees/transportation supervisor support physical search activities? Did the transportation incident commander coordinate transportation agency resources

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VI. (continued) at the scene to support search and rescue operations? Did the transportation incident commander offer/provide resources to support engineering assessment, debris removal, or extrication? Did the transportation incident commander collaborate with the incident command post established by emergency responders to address/recommend staging areas and transportation issues for victims? Accuracy of information provided by the transportation front- line employee to the transportation dispatch/management center. Accuracy of briefing provided by transportation front-line employees to emergency responders arriving on the scene. Number of transportation agency resources deployed to support search and rescue operations. 3. Support transportation Transportation Did the transportation incident commander collaborate with the emergency responder of victims incident commander incident command post regarding the location of the staging area for victim transport? and transportation Did the transportation incident commander collaborate with the emergency responder agency emergency incident command post regarding any requests for transportation vehicles/support? operations center In the event that transportation agency resources are used to support the operation, have safety briefings been provided to transportation agency personnel? Did the transportation incident commander collaborate with the transportation agency emergency operations center regarding the availability of vehicles to support victim transport? Did the transportation incident commander provide the location of the victim transport staging area and any other necessary information? Were there any requirements made to modify transportation vehicles to support the operation (e.g., remove seats and drape surfaces in vehicle to prevent cross- contamination)? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding recommended routes and supporting traffic control measures for the transportation of victims? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding the location of the victim drop-off and any special deboarding procedures to be used for the victims? Did the transportation incident commander collaborate with responders on the scene to ensure that a qualified emergency medical technician will accompany the victims in the transportation vehicle? Were any special instructions provided regarding the inspection and possible decontamination of transportation vehicles? Number of transportation vehicles used to support the transport of victims. Time required for requested transportation agency resources to reach victim transport staging area. Number of safety briefings provided to transportation agency personnel supporting the transport of victims. VII. 1. Support law Transportation Did the transportation front-line employees adequately isolate the scene and prohibit Investigation/ enforcement activities to front-line employees unauthorized access? apprehension investigate incident and transportation Were transportation agency resources used to control access to the scene and to incident commander establish traffic control around the scene? Did the transportation incident command collaborate with the emergency responder incident command post to obtain a briefing regarding scene protection/investigation requirements?

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VII. (continued) Was the transportation incident commander provided with guidance regarding the perimeters of the incident scene and the authorized locations for transportation response personnel? Was the transportation incident commander provided with guidance regarding specific actions that should not be taken at the incident scene? Was the transportation incident commander provided with guidance regarding activities to be performed in the event that potential evidence was uncovered at the scene? Did the transportation command post follow appropriate security procedures during the incident response? Were all transportation agency personnel at the incident scene signed in, briefed, and credentialed prior to obtaining access to the incident scene? Did transportation front-line employees convey to emergency responders any information that they obtained from victims or upon arriving on scene that may have supported the investigation? Number of unauthorized people who accessed the scene using sites or locations managed by transportation agency personnel. Number of transportation agency personnel working at the scene who have not been signed in, briefed, or credentialed. Number of transportation agency resources used to support access control/traffic control at the scene. VIII. Recovery/ 1. Collaborate with local Transportation agency Did the transportation agency emergency operations center provide damage estimates remediation emergency operations emergency operations requested by the local emergency operations center? center regarding damage center Were additional, more complete damage assessments prepared as the incident assessment reports progressed? If so, were these damage assessments conveyed to the local emergency operations center? Did the transportation agency emergency operations center ensure that all transportation agency personnel, activities, and resources used in the emergency response were identified and tracked? Did the transportation agency emergency operations center distinguish response activities performed that could be reimbursed in the event of a Stafford Act declaration from response activities that could not be reimbursed? Did the transportation agency have a procedure in place for obtaining estimates regarding the cost of cleaning up and/or rebuilding damaged facilities and replacing damaged vehicles and equipment? Did the transportation agency have a procedure in place for obtaining estimates regarding the cost of environmental clean-up/decontamination of affected facilities, vehicles, and equipment? Estimated percentage of Stafford Act costs documented by the transportation agency in a format/method appropriate for reimbursement. Number of damage assessments requested versus number actually performed. 2. Stabilize area traffic Transportation Did the transportation dispatch/management center effectively monitor and control management dispatch/management transportation systems and infrastructure and coordinate transportation activities with center other agencies (local, state, and federal)? Did the transportation dispatch/management center establish alternate routes to move traffic around the affected area? Did the transportation dispatch/management center assist state and local government entities in determining the most viable available transportation networks to, from, and within the disaster area and regulate the use of those networks for the movement of

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VIII. (continued) people, equipment, supplies, records, and so forth? Did the transportation dispatch/management center establish and manage emergency access for transport of emergency resources, including traffic control points, barricade plans, and potential one-way/reverse-lane operations? Did the transportation dispatch/management center effectively collaborate with adjacent transportation agencies that may have been receiving transportation from diverted routes? Was intelligent transportation systems technology effectively used to support the routing and monitoring of traffic? Were traffic routes conveyed to the public using intelligent transportation systems, websites, highway advisory radio, and other means available to the transportation agency? Did the transportation dispatch/management center adequately communicate with private-sector freight providers and the U.S. military regarding restrictions on alternate routes? Were alternate arrangements made to address freight transportation, including weigh stations, route routing information, and anticipated delays? Was traffic around the affected area effectively dissipated and stabilized? Did the transportation dispatch/management center provide any highway clearances and waivers required to expedite the transportation of high-priority materials and the evacuation of personnel during periods of declared emergencies? Did the transportation dispatch/management center manage unexpected capacity reduction on selected routes? Did the transportation dispatch/management center coordinate traffic control strategies supporting emergency response across jurisdictions? Did the transportation dispatch/management center coordinate transit service changes across jurisdictions? Did the transportation dispatch/management center provide public information on road closures, infrastructure damage, debris removal, and restoration activities related to highway systems and facilities? Did the transportation dispatch/management center provide real-time traffic information and traffic reports for roads within the affected area or on roads leading into the area? Did the transportation dispatch/management center provide updated transit service information for the disaster area? Time required to stabilize traffic around incident site. Percentage compliance with agency procedures regarding the management of freight, personal vehicles, and transit. Number of calls made to support freight transportation. Number of public information releases provided regarding traffic routes, closures, and traffic flow. Number of temporary/emergency waivers issued. Percentage intelligent transportation systems capabilities used to support traffic management. 3. Create long-term plan Transportation senior Were long-term staffing plans prepared to support the development of temporary for service restoration executives service plans? Were temporary service plans prepared? Were temporary service plans adequately communicated to the public using media outlets, intelligent transportation systems, websites, flyers, and other means? Was a complete list prepared of transportation facilities, vehicles, equipment, and personnel lost in the emergency incident?

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VIII. (continued) Were cost estimates and schedules prepared regarding the replacement of lost facilities, vehicles, and equipment? Were temporary service plans adjusted based on the expected duration until completion of restoration activities? Was a complete examination planned regarding the availability of federal, state, and local funds to support restoration? Did the transportation agency collaborate with the local jurisdictions affected by the emergency incident regarding communitywide restoration activities? Time required to develop temporary service plans. Time required to communicate temporary service plans to the public. Note: This transportation exercise evaluation guide contains "typical" steps one might expect to see a player take when performing a transportation sub-task. Please consult the specific transportation plans and procedures for actual requirements, and modify the steps accordingly.