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Guidelines for Transportation Emergency Training Exercises 105 ATTACHMENT 2 TRANSPORTATION EXERCISE EVALUATION GUIDE
1. Receive telephone threat (i.e., threat called into the transportation agency) Transportation dispatch/management center or transportation administrative personnel and transportation supervisor Were agency procedures followed during the receipt of the call? Were the time and date of call noted? Was the call recorded? Was caller ID activated? Was the transportation agencyâs telephone threat checklist completed? Was information obtained regarding the location and time of the threat? Was information about the caller identified (gender, accent, vocabulary, etc.)? Did the caller provide any specific requests, directions, or demands? If so, were these noted? Was notification made to the appropriate transportation supervisor? Did the transportation supervisor take appropriate action in evaluating the report? Was notification made to law enforcement? Time required to receive and evaluate telephone threat and then report it to law enforcement (if applicable). Number of distinct pieces of threat information recorded in threat checklist versus total number of distinct pieces of threat information provided in telephone call. Accuracy of distinct pieces of threat information recorded in threat checklist versus the actual distinct pieces of threat information provided in telephone call. Percentage of agency procedure followed by the transportation supervisor in evaluating the threatening call. 2. Receive written threat/package (i.e., letter or package sent to the transportation agency) Transportation front- line employee or transportation dispatch/management center What criteria were used to recognize the letter/package as threatening? Were agency procedures followed during the initial handling of the letter/package? Was the letter/package evaluated using the transportation agencyâs checklist? Internal procedures? Other? Was notification made to the appropriate transportation supervisor? Did the transportation supervisor take appropriate action in evaluating the written threat/package? Was the letter/package opened? Was notification made to law enforcement? Number of distinct criteria identified marking the letter/package as threatening. Number of transportation agency employees who handled the letter/package. Time required to notify law enforcement (if applicable). Percentage of agency procedure followed by the transportation supervisor in evaluating the written threat/package. I. Prevention and deterrence 3. Identify suspicious package (i.e., package left in transportation facility, vehicle, or other location) Transportation front- line employee, transportation supervisor, and transportation dispatch/management center How did the transportation front-line employee learn about the suspicious package? What criteria were used to identify the package as suspicious? Did these criteria comply with the agencyâs procedures and training? Did the transportation front-line employee immediately report the package to the transportation dispatch/management center? Did the transportation front-line employee identify all relevant information regarding the package in the report? Did the transportation dispatcher ensure that the report was complete?
Was a transportation supervisor notified and dispatched? Did the transportation front-line employee or supervisor cordon off the area and direct passengers/employees/visitors/contractors away from the package? Did the transportation front-line employee/supervisor address the public in such a manner as to reduce/avoid rumors? Did the transportation supervisor evaluate the package? Did the transportation supervisor take appropriate action in evaluating the package? Did the transportation supervisor report his or her findings to the transportation dispatch/management center? Was notification made to law enforcement? Number of distinct criteria identified that indicated that the package was suspicious. Percentage of information that should have been reported to the transportation dispatch/management center that was actually reported. Distance from the package used to establish the cordon points. Time required to notify law enforcement (if applicable). Percentage of agency procedures followed by the transportation supervisor in evaluating the suspicious package. 4 I. (continued) . Identify suspicious condition (i.e., detection of unusual condition, such as strange substance, odor, smoke, haze, or equipment left in a transportation facility, vehicle, or other location) Transportation front- line employee, transportation supervisor, and transportation dispatch/management center How did the transportation front-line employee learn about the suspicious condition? What criteria were used to identify the condition as suspicious? Did these criteria comply with the agencyâs procedures and training? Were any injuries, symptoms, or persons potentially affected by the suspicious condition identified? Did the transportation front-line employee immediately report the condition to the transportation dispatch/management center? Did the transportation front-line employee identify all relevant information regarding the condition in the report? Did the transportation dispatcher ensure that the report was complete? Was the transportation supervisor notified and dispatched? Did the transportation front-line employee/supervisor cordon off the area and direct passengers/employees/visitors/contractors away from the condition? Did the transportation front-line employee/supervisor address the public in such a manner as to reduce/avoid rumors? Did the transportation front-line employee/supervisor touch anything relevant to the suspicious condition? Did the transportation supervisor evaluate the suspicious condition? Did the transportation supervisor take appropriate action in evaluating the suspicious condition? Did the transportation supervisor report his or her findings to the transportation dispatch/management center? Was notification made to law enforcement? Number of distinct criteria identified that indicated the suspicious condition. Number of people identified who came into contact with the suspicious condition. Distance from the condition used to establish the cordon points. Time required to notify law enforcement (if applicable). Percentage of agency procedures followed by the
transportation supervisor in evaluating the suspicious condition. 5. Identify Suspicious Behavior (i.e., an unauthorized person in walking through a restricted area, taking pictures, or appears to be observing activity) Transportation Front- Line Employee, Transportation Supervisor, and Transportation Dispatch/Management Center How did the transportation front-line employee learn about the suspicious behavior? What criteria were used by the transportation front-line employee to confirm the behavior as suspicious? Did these criteria comply with the agencyâs procedures and training? Did the transportation front-line employee confront the person exhibiting suspicious behavior following agency procedures (i.e., in a pleasant, but authoritative way, ask what the unauthorized person is doing, if he or she is aware of the restricted area, if the transportation front-line employee can be of any assistance, etc.)? Did the transportation front-line employee immediately report the suspicious behavior to the transportation dispatch/management center? Did the transportation front-line employee identify all relevant information regarding the behavior in the report? Did the transportation dispatcher ensure that the report was complete? Was a transportation supervisor notified and dispatched? Was law enforcement notified? Number of distinct criteria identified that indicated suspicious behavior. Percentage of agency procedures followed in confronting auun thorized person. Time required to notify law enforcement (if applicable). 6. Receive threat warnings From local/ regional/state/federal agencies Transportation dispatch/management center How was the threat report received? Was additional information requested? Were details of the report ârepeated backâ for confirmation? Was contact information obtained for follow-up communications? Were internal notifications made? Was a follow-up report received? Was the transportation agency emergency operations center activated? Percentage of information recorded from warning and relayed to transportation senior managers versus what was actually provided. Percentage of agency procedure followed in receiving threat warning and notifying transportation management. Time required to activate the transportation agency emergency operations center. 7. Receive weather warning from the National Weather Service, a road- weather monitoring system, or another weather monitoring system Transportation dispatch/management center How was the severe weather warning report received? Was appropriate monitoring being performed regarding National Weather Service, road- weather monitoring system, or other weather monitoring system? Was additional information requested from transportation agency personnel in the field? Were internal notifications made? Were follow-up reports received from the field? Was the transportation agency emergency operations center activated? Percentage of agency procedures followed in receiving warning/monitoring weather conditions. 8. Activate protocols for heightened Homeland Security Advisory System (HSAS) threat levels Transportation dispatch/management center or transportation agency emergency operations center Was notification received and verified regarding activation of heightened HSAS threat level? Was notification made to senior transportation management? Were HSAS heightened threat protocols activated? Were instructions conveyed to transportation supervisor? Were extended staffing plans activated? I. (continued)
Were resources predeployed in the transportation agencyâs service area? Were follow-up reports received from the field? Was the transportation agency emergency operations center activated? Were points of contact established with local responders and the local emergency operations center (if activated)? Time required from notification of heightened HSAS threat level to activation of heightened HSAS threat protocols. Percentage of activities to be performed in the heightened HSAS threat protocols that were in place 24 hours after notification. Number of contacts established with local responders and local emergency operations center (if activated). 9. Activate protocols for severe weather readiness Transportation dispatch/management center or transportation agency emergency operations center Was notification received and verified regarding the impending severe weather emergency? Was notification made to senior transportation management? Were severe weather protocols activated? Were instructions conveyed to transportation supervisor? Were extended staffing plans activated? Were resources predeployed in the transportation agencyâs service area? Were follow-up reports received from the field? Was the transportation agency emergency operations center activated? Were points of contact established with local responders and the local emergency operations center (if activated)? Time required from notification of severe weather emergency to activation of transportation severe weather protocols. Percentage of activities to be performed in the transportation agencyâs severe weather protocols that were in place 2 hours after notification. II. Emergency assessment 1. Receive report from field Transportation dispatch/management center Were agency procedures followed during the receipt of the call? Was the call recorded? Were the time and date of call noted? Did the transportation dispatcher ensure a complete report, including location of incident; nearest point of access; involved transportation vehicles, facilities, and employees; number of injuries/fatalities; scene hazards; requested resources; and any other relevant information? Did the transportation dispatcher provide any information to the transportation front- line employee making the report? Time required to receive report. Percentage of information provided by or requested from transportation front-line employee versus what should have been provided or requested based on the transportation agencyâs procedure. 2. Verify report from field (if applicable) Transportation dispatch/management center Were other transportation sources consulted (e.g., other incoming calls, public cell phone calls, and other transportation agency personnel in the vicinity) to verify the report? Were reports obtained from transportation intelligent transportation systems (ITS), alarm/access control systems, closed-circuit television (CCTV) systems, or other technology? Number of other transportation sources consulted. Number of transportation technology systems consulted. I. (continued)
transportation agency resources center supervisor? Were requested resources dispatched to the field? Was a follow-up report requested from the field? Percentage of information conveyed to transportation supervisor versus what was actually collected from the field. Percentage of requested resources that were dispatched to the field. 4. Notify local emergency responders Transportation dispatch/management center Was notification made to appropriate emergency responders? Was information received from field reports accurately transmitted to the emergency responders? Were directions provided to emergency responders? Was nearest point of access provided to emergency responders? Time from initial field report to notification of emergency responders. Distance (if any) between the reported location of the incident and the actual location. Variance of the reported type of incident (accident, fire, etc.) and the actual incident. Accuracy of directions and point of access provided to emergency responders. 5. Notify transportation agency emergency operations center staff Transportation dispatch/management center Was notification made to the members of the transportation agency emergency operations center? Was information received from field report accurately transmitted to the members of the transportation agency emergency operations center? Were protocols put in place regarding communication with members of the transportation emergency operations team? Time from initial field report to notification of the members of the transportation agency emergency operations center. Accuracy of information provided to the members of the transportation agency emergency operations center. 6. Notify local emergency operations center (if activated) Transportation dispatch/management center Was notification made to the local emergency operations center (if activated)? Was a designated point of contact established? Was a transportation representative dispatched to the local emergency operations center? Time from initial field report to notification of the members of the local emergency operations center. Accuracy of information provided to the local emergency operations center. 7. Receive follow-up report from field Transportation dispatch/management center Was a specific transportation dispatcher assigned to communicate with the field? Was information obtained regarding the status of the incident in the field and any changes regarding the incident scene? Were the dispatch of the transportation supervisor and the requested resources verified? Was the dispatch of the emergency responders verified? Was a transportation front-line employee assigned to meet the supervisor/responders at the scene? Were specific actions verified regarding the transportation system (e.g., need to close/limit access to a specific location, or need to shut down power to third rail or overhead catenary system)? 3. Dispatch transportation supervisor and requested Transportation dispatch/management Was notification made to the appropriate transportation supervisor? Was information received from field report accurately transmitted to the transportationII. (continued)
Were communication channels and protocols verified? Were any instructions or other information provided by the transportation dispatcher? Percentage compliance with agency procedures for allocation of resources within the transportation dispatch/management center to manage an emergency incident (i.e., designated dispatcher for communicating with field, designated dispatcher from remainder of system, and designated support for managing field requests). Percentage compliance with transportation agency procedures for designating communication channels and verifying information and requests. 8. Provide follow-up information to local responders Transportation dispatch/management center Were changes in conditions reported from the incident scene relayed to emergency responders? Was other information on the status of the transportation system relayed to emergency responders? Were technical difficulties addressed regarding communication with transportation agency personnel in the field? Accuracy of information provided to emergency responders versus the updated information provided from the field. Accuracy of information provided to emergency responders versus the actual status of the transportation system. 9. Activate transportation agency emergency operations center Transportation dispatch/management center Was the transportation agency emergency operations center activated? Were resources requested to support the activation of the transportation agency emergency operations center? Were communication protocols put in place to establish a link to the transportation agency emergency operations center? Was notification made to the local emergency operations center (if activated) regarding the activation of the transportation agency emergency operations center? Percentage of members of the transportation agency emergency operations center notified of its activation. Time required to establish communication with the transportation agency emergency operations center. III. Emergency management 1. Mobilize transportation agency emergency operations center staff Transportation agency emergency operations center Did the transportation dispatch/management center initiate alert/recall procedures for the transportation agency emergency operations center? Was the recall list current? Was a determination made whether partial or full transportation agency emergency operations center staffing was necessary? Did the appropriate authority authorize partial/full activation of the transportation agency emergency operations center? Who authorized the partial/full activation (name and title)? Were directions/recommended routes provided to personnel to ensure that the personnel reached the transportation agency emergency operations center as quickly as possibly? Was the transportation executive director/general manager or designated alternate notified of the incident in a timely manner? How was this notification made? Did the appropriate transportation agency personnel respond to the recall? Availability and accuracy of contract information used to activate transportation emergency operations center. Percentage of personnel in the transportation agency emergency operations center who responded appropriately to the notification call. II. (continued)
2. Expand and operate the transportation agency emergency operations center Transportation agency emergency operations center Was the facility housing the transportation agency emergency operations center effectively upgraded from current to emergency status? Were appropriate procedures followed for removing equipment from storage locations, ensuring that equipment was operating properly, preparing the facility for emergency use, and reviewing plans and procedures appropriate to the incident? Was the transportation agency emergency operations center communications system confirmed as operational? Were backup and alternate communications systems also identified and confirmed as operational? Were established communications adequate to maintain an uninterrupted capability for the duration of the response? Were transportation emergency plans, procedures, contact information, and other materials available at the transportation agency emergency operations center? Was a reliable communications link established among the transportation agency emergency operations center, the transportation incident commander in the field, and the transportation representative assigned to the local emergency operations center? Was a reliable communications link established between the transportation agency emergency operations center and the local emergency operations center? Was an effective communications protocol established between the transportation agency emergency operations center and the transportation dispatch/management center? Was there a procedure in place to ensure accountability for personnel once they reach the transportation agency emergency operations center (e.g., sign-in)? Was there a procedure in place to ensure that briefing occurred for personnel once they were signed in to the transportation agency emergency operations center? Did the briefings include the status of the incident and current response activities? Was there a procedure in place to ensure that follow-up briefings occurred at regular intervals thereafter? Was the transportation agency emergency operations center established in a safe and secure area? What security measures were used? Was a procedure established for record keeping regarding the activities performed by the transportation agency emergency operations center (e.g., event log)? Were schedules/staffing plans developed to plan for uninterrupted 24-hour operation to cover all shifts with adequate staff? Were other transportation agency personnel notified that the transportation agency emergency operations center had been activated? Was the activation and response coordinated and efficient? Were arriving staff appropriately briefed upon their arrival? Time required to staff up the transportation agency emergency operations center to partial/full status. Availability of all required transportation emergency plans, procedures, contact information, and so forth in the transportation agency emergency operations center. Percentage of personnel assigned to the transportation agency emergency operations center to complete sign-in list. Number of briefings performed for personnel assigned to the transportation agency emergency operations center. 3. Establish leadership and incident management organization in the Transportation agency emergency operations center Did the executive director/general manager or the designated alternate become the emergency management director and assume overall control of the transportation agency emergency operations center? III. (continued)
transportation agency emergency operations center What was the name and title of the person who became the emergency management director? What was the overall level of control maintained by the emergency management director in the transportation agency emergency operations center? Did the emergency management director effectively implement the agencyâs emergency operations plan? Was the transportation agency emergency operations center organized by functions according to the transportation emergency operations plan? What were the functional areas activated in the transportation agency emergency operations center? How did the emergency management director use available resources and staff positions? Were resources appropriately used to maximize efficiency and effective response operations? Were staff sufficiently trained and briefed to accomplish their duties? Did the emergency management director understand all functions to be carried out by different staff? Did the emergency management director have authority to use necessary resources to respond to the emergency and coordinate additional elements? Did the emergency management director collaborate effectively with the transportation representative sent to serve as liaison at the local emergency operations center? Who had decision-making authority regarding the commitment of transportation agency resources to the local emergency operations center â the emergency management director or the transportation liaison at the local emergency operations center? How did the emergency management director collaborate with the transportation incident commander? Time required for the emergency management director to take control of the transportation agency emergency operations center. Number of functional units established to support the organization of the transportation agency emergency operations center. List of resources provided by the transportation agency emergency operations center to address the incident response. 4. Notify and follow up with government agencies and officials Transportation agency emergency operations center Were initial and follow-up notifications to local (adjacent and nonadjacent), state, and federal response and law enforcement agencies made as appropriate to the transportation agencyâs emergency operations plan? Were local government officials notified of significant changes to the transportation situation prior to distributing press releases concerning the incident? What criteria were used to direct the notification of local, county, state, and higher offices? Was there a coordinated response in sharing of information with local, state, and federal agencies and officials? Were the roles and functions of the transportation agency in working with each level of government recognized, understood, and adequately performed? Were all potentially impacted jurisdictions and transportation agencies considered and included in coordination? Number of additional notifications authorized/made by the transportation agency emergency operations center. Number of additional follow-up reports authorized/made by the transportation agency emergency operations center. III. (continued)
operations operations center action plans and alternate plans? Did the transportation agency emergency operations center monitor communications at the transportation incident command post and receive reports regarding the status of response activities and site mitigation operations? Did the transportation agency emergency operations center make recommendations to the transportation incident commander and staff regarding adjustments to these operations based on the situation presented? Did the transportation agency emergency operations center direct the dispatch of specialized transportation agency resources if such assets were required to support site operations? Did the transportation agency emergency operations center assist the transportation incident commander and staff in developing and implementing mitigation plans? Were transportation agency emergency operations center operations consistent with plans, procedures, and protocols? Were these plans sufficient for the emergency incident? Did the emergency management director have authority to use necessary resources to respond to the emergency and coordinate additional elements? Did the transportation agency emergency operations center, in consultation with the transportation incident commander, analyze information to formulate mitigation and corrective actions? Did transportation agency emergency operations center personnel maintain an account of incident events? How was this done? Did the transportation liaison to the local emergency operations center collaborate effectively with the transportation agency emergency operations center? Did the transportation agency emergency operations center maintain personnel accountability throughout the incident? How was this accountability maintained? Did the transportation agency emergency operations center make progress reports to all agencies when necessary? How often and by whom? Was the response to the incident unified and integrated? Did the agencies involved in this exercise demonstrate good teamwork and coordination? Were there written agreements in place between appropriate agencies? Were functional areas of responsibility assigned for direction/control and coordination? Were mutual aid plans implemented? Was information/data coordinated and communicated among response elements? Was communication between the transportation agency emergency operations center and other agencies adequate? On site, face to face? On site, radio? On site, agency to agency? Number of activities performed by the transportation agency emergency operations center that were not addressed in the transportation agencyâs emergency plans and procedures. Percentage of activities performed by the transportation agency emergency operations center that are documented in the log established for the emergency incident. Number of memoranda of understanding activated by the transportation agency emergency operations center. Number of unanswered/unreceived communications or calls. 6. Support or direct activation of traffic and access control points Transportation agency emergency operations center, transportation Did the transportation agency emergency operations center work with the transportation dispatch/management center, the local emergency management center, and the transportation incident commander to review selected evacuation routes? Were situations identified that could cause traffic queues to form along these routes 5. Direct and control transportation response Transportation agency emergency Did the transportation agency emergency operations center assist the transportation incident commander and staff in supporting field response and developing/implementing III. (continued)
dispatch/management center, and transportation incident commander and command post (work zones, debris, staging areas, etc.)? Were the selected evacuation routes modified to mitigate the effects of these conditions? Were ad hoc traffic control points identified to support the selected evacuation routes? Was a determination made whether these locations for access control points should be staffed? Were traffic and access control crews dispatched with appropriate vehicles, equipment, and materials to specified control points? Was direction provided regarding the changing of traffic lights at locations to facilitate traffic movement (e.g., arterials to highways and downtown traffic signal timing patterns)? Were highway department crews dispatched to clear evacuation routes of snow or debris as required? Were tow trucks dispatched to locations for handling disabled vehicles and dispensing emergency gasoline supplies? Were traffic control point crews briefed on modifications to evacuation routes? Were these crews provided with appropriate maps, diagrams, and implementing instructions? Was contact made with appropriate government organizations or businesses to block access to the predicted hazard area by rail, water, and air traffic? Were traffic and access control activities coordinated with the adjacent jurisdictions? Were traffic control points and access control points repositioned to address changing conditions once the evacuation was underway? Were additional resources dispatched to address changing conditions/unanticipated events? Were personnel rosters reviewed to ensure continuous, 24-hour operation? Were traffic and access control personnel assigned to tasks and shifts where they were most needed? Were provisions in place to provide a transition or situation briefing to later shift personnel before they began work? How well did the transportation agency emergency operations center communicate with traffic and access control crews? Which departments were contacted, and what responsibilities did each perform? How were traffic control point crews briefed? What information was provided? Was it sufficient? Which agencies were contacted to prevent transport access to the hazard area? What actions did these agencies take to prevent access? What other jurisdictions were contacted? How was this decision made? How often were these agencies provided updates? During the incident, what information was provided from the transportation incident command post? During the incident, what information was provided from the transportation liaison at the local emergency operation center? Number of variations required from preselected evacuation routes. Number of times that traffic control points and access control points were repositioned. Number of communications with local emergency operations center regarding the evaluation plan and conditions. Number of transportation agency personnel deployed to III. (continued)
support evacuation. Transportation equipment deployed to support evacuation. Number of notifications made to adjacent jurisdictions regarding evacuation. 7. Support the protection of the population in the predicted hazard area Transportation agency emergency operations center, transportation dispatch/management center, and transportation incident commander and command post Were transportation plans and procedures reviewed for supporting shelter-in-place and evacuation responses to hazardous materials and weapons of mass destruction scenarios? Did the transportation agency emergency operations center obtain information from the local emergency operations center regarding the location and boundaries of the predicted hazard area? Was the transportation agency emergency operations center able to obtain status reports regarding the location of transportation agency personnel, resources, and facilities in and near the predicated hazard area? Did the local emergency operations center collaborate with the transportation agency emergency operations center with regard any ofto the following: availability and condition of evacuation routes; availability of transportation assets; warning information given to the population in the predicted hazard area; preselected traffic control points, assembly points, and evacuation routes; situations at variance with assumptions in plans and procedures; and the populationâs familiarity with evacuation plans and procedures? Did the local emergency operations center request to use transportation facilities and/or vehicles to support shelter-in-place (transportation stations, nonrevenue facilities, and/or vehicles) within the predicated hazard area? Did the local emergency operations center request to use transportation facilities and/or vehicles to support evacuation (transportation stations, nonrevenue facilities, and/or vehicles) from the predicated hazard area? How were requests regarding the use of these resources conveyed to the transportation agency emergency operations center? How were decisions made regarding the use of these requested resources? Were transportation agency personnel, public information resources, and/or public address resources used to alert all/some of the population inside the predicted hazard area regarding the need for shelter-in-place? Were transportation agency personnel, public information resources, and/or public address resources used to alert all/some of the population inside the predicted hazard area regarding the need for evacuation? Were transportation agency personnel, public information resources, and/or public address resources used to provide instructions to some/all of the population within the predicted hazard area? Did the local emergency operations center collaborate with the transportation agency emergency operations center to identify evacuation routes and the provision of vehicles and personnel to support evacuation? Did the transportation agency emergency operations center receive status reports from the transportation incident commander regarding the transportation elements of the response effort for the population in the predicted hazard area? Did the transportation agency emergency operations center receive status reports from the local emergency operations center regarding the transportation elements of the response effort for the population in the predicted hazard area? Did the transportation agency emergency operations center and the transportation dispatch/management center dispatch and coordinate additional resources to support the shelter-in-place and/or evacuation of the population within the predicted hazard III. (continued)
area? Did the local emergency operations center notify the transportation operations center regarding its determination of the appropriate time for the sheltered population to leave the shelters and begin subsequent evacuation? During the incident, what information was provided from the transportation incident command post? During the incident, what information was provided from the transportation liaison at the local emergency operations center? Time required between transportation notification of event and the communication to the transportation agency emergency operations center of the location and boundaries of the predicted hazard area. Time required to determine the status of transportation agency personnel in and near the predicted hazard area. Number of transportation agency resources used to support shelter-in-place within the predicted hazard area. Number of transportation agency resources used to support the communication of information/instructions to some/all of the population in the predicted hazard area. Number of transportation agency resources used to support evacuation from the predicted hazard area to a safe location. Number of communications/calls between the transportation agency emergency operations center and the local emergency operations center regarding the emergency incident. 8. Support protective actions for schools, day care centers, people with disabilities, transit- dependent people, incarcerated people, and other special populations Transportation agency emergency operations center, transportation dispatch/management center, and transportation incident command post Did the transportation agency emergency operations center collaborate with the local emergency operations center to identify schools, day care centers, and other special- population facilities? Did the transportation agency emergency operations center support/make contact with schools, day care centers, and other special-population facilities to inform them of the protective action to be implemented for their specific situation and to coordinate the transportation elements of the response? Did the local emergency operations center collaborate with the transportation agency emergency operations center to identify resource requests to obtain needed transportation support? Did the transportation agency emergency operations center collaborate with the local emergency operations center to obtain special information/instructions to be provided to transportation agency personnel? Did the transportation agency emergency operations center, working with the transportation dispatch/management center and the transportation command post, stage transportation assets, providing briefings to drivers on the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations? Did the transportation agency emergency operations center collaborate with traffic control personnel to expedite movement of transportation assets to and from affected facilities? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding the identification and notification of host schools, day care facilities, or other facilities and reception centers to prepare to receive evacuees? Did the transportation agency emergency operations center coordinate drop-off points with the host schools, day care facilities, or other facilities and reception centers that will be receiving evacuees? III. (continued)
If, instead of evacuation, affected facilities were directed to shelter-in-place, was the transportation agency emergency operations center notified? Were transportation agency resources requested to support shelter-in-place? Did the local emergency operations center promptly communicate changes in directed protective actions (e.g., from shelter-in-place to evacuation) to the transportation agency emergency operations center? Did the local emergency operations center collaborate with the transportation agency emergency operations center regarding the information to be provided to caretakers and the public at large regarding protective actions taken at individual affected facilities, the location of host facilities, and procedures for reuniting with their family members? During the incident, what information was provided from the transportation incident command post? During the incident, what information was provided from the transportation liaison at the local emergency operations center? Number of facilities in the predicted hazard area supported by the transportation agency. Number of calls made to facilities in the predicted hazard area to coordinate transportation. Number of calls made between the transportation agency emergency operations center and the local emergency operations center regarding transportation for facilities in the predicted hazard area. Number of transportation agency resources deployed to support the movement of the populations in the predicted hazard area to host facilities. 9. Support the distribution of supplies and equipment Transportation agency emergency operations center, transportation dispatch/management center, and transportation incident command post Did the transportation agency have existing plans for coordinating the use of transportation agency resources to support the movement and distribution of emergency equipment and supplies and medical equipment and supplies? Did the transportation agency have a memorandum of understanding with the local jurisdiction regarding the transportation of medical prophylaxis? Were plans/procedures/memoranda of understanding activated by the local jurisdictions, the local emergency operations center, or some other means? Were appropriate procedures in place to coordinate transportation needs and capabilities with the location, acquisition, distribution, and accounting of services, resources, materials, and facilities to support the response? Was the jurisdictionâs resource allocation plan applied appropriately? Did the transportation agency emergency operations center and the transportation agency adequately support this plan? How were equipment/supply priorities established? How were transportation capabilities and resources prioritized to address equipment/supply priorities? How was the usage of transportation equipment/resources tracked? What information was provided and by whom? During the incident, what actions were taken by the transportation incident command post to coordinate the transportation of equipment and supplies at the incident site? During the incident, what actions were taken by the transportation liaison at the local emergency operations center to coordinate the transportation of equipment and supplies? During the incident, what activities were taken by the transportation dispatch/management center to coordinate the transportation of equipment and supplies? During the incident, what activities were taken by the transportation agency emergency III. (continued)
operations center to coordinate the transportation of equipment and supplies? List of transportation agency resources provided by the transportation agency. List of transportation agency resources provided through the activation of mutual aid agreements. Percentage of transportation agency resources deployed that were adequately tracked in the transportation agencyâs tracking system. Percentage of actions actually performed that conformed to existing memoranda of understanding/emergency plans and procedures. 10. Request and coordinate additional response support Transportation agency emergency operations center, transportation dispatch/management center, and transportation incident command post Did the transportation incident command post provide the transportation agency emergency operations center with information about the adequacy and usage of transportation agency resources at the scene? How often were updates provided? How were transportation agency resources tracked at the incident command post? How were other transportation agency resources tracked that were used to fulfill additional requests from the local emergency operations center? Did the transportation agency emergency operations center have access to an inventory of available transportation agency resources? Did the transportation agency emergency operations center assess the inventory of available transportation agency resources against the projected usage based on reports provided by the transportation incident command post? Did the transportation agency emergency operations center activate memoranda of understanding with the other transportation agencies regarding the need for additional transportation agency resources? If so, who was contacted? How was new equipment tracked? How were priorities for distributing additional transportation equipment made? List of transportation agency resources provided by the transportation agency List of transportation agency resources provided through the activation of mutual aid agreements. Percentage of transportation agency resources deployed that were adequately tracked in the transportation agencyâs tracking system. Percentage of actions actually performed that conformed to existing memoranda of understanding/emergency plans and procedures. 11. Direct and control critical infrastructure mitigation Transportation agency emergency operations center, transportation dispatch/management center, and transportation incident command post Did the transportation agency emergency operations center obtain a systemwide status report regarding the capabilities of the transportation system? Did the transportation agency emergency operations center authorize damage assessments/inspections for facilities where warranted by field reports? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding priorities to clear roads, repair damaged water/sewer systems, and coordinate the provision of temporary, alternate, or interim sources of emergency power and water/sewer services? Did the transportation agency emergency operations center collaborate with local responders to ensure the proper credentialing of transportation agency personnel supporting damage assessment/emergency repair? Did the transportation agency emergency operations center collaborate with local responders, particularly law enforcement, to identify any issues associated with the preservation of crime scenes or evidence prior to initiating activities? Did the transportation agency emergency operations center authorize the use of its personnel or equipment resources to support communitywide engineering/damage III. (continued)
assessment activities? Did the transportation agency emergency operations center authorize resources to support communitywide debris removal? Did the transportation agency use special emergency procurement authorities to address damaged infrastructure? Did the local emergency operations center request the use of transportation contractors/materials/services procured through emergency provisions? Was the transportation agency emergency operations center able to effectively allocate existing and available resources to support damage assessment and emergency repair? Was the transportation agency emergency operations center able to request additional resources as needed? Was the transportation agency emergency operations center able to accurately account for costs associated with response? Did the transportation agency emergency operations center effectively authorize activity to begin damage assessment for recovery? Was the transportation agency emergency operations center able to begin to address issues associated with contaminated facilities, vehicles, and equipment? Were special safety issues associated with contaminated facilities, vehicles, and equipment adequately conveyed to transportation workers and contractors? Did transportation agency personnel arrive to conduct damage assessments/emergency repairs in a timely manner? Were appropriate equipment/resources brought on scene? How did the transportation agency emergency operations center collaborate with the local emergency operations center, other transportation providers, public works and utilities, and the private sector to coordinate damage assessment and emergency repair? What types of resources did the transportation agency provide to support public works, utilities, water and sewer services, and private-sector companies? What types of resources did the transportation agency request from public works, utilities, water and sewer services, and private-sector companies? Did transportation agency personnel conducting damage assessment and emergency repair activities recognize the capability and limitations of their equipment? Was debris removal conducted appropriately and safely? Were precautions, safeguards, or any additional coordination implemented to protect transportation agency personnel from harm? Was damage assessment conducted according to standard procedures? Was a safety supervisor assigned? What plans and procedures were in place to ensure worker safety? Time required to conduct systemwide transportation status assessment. Number of teams dispatched to perform damage assessment, debris removal, and emergency repair. List of resources provided by the transportation agency to support communitywide damage assessment, debris removal, and emergency repair. List of resources requested from other agencies to support transportation damage assessment, debris removal, and emergency repair. Time required to activate emergency procurement authority. Number of safety inspectors assigned to manage worker safety issues. Number of safety briefings conducted. III. (continued)
public information activities and provide emergency information to the public and the media agency emergency operations center for dealing with public information and media requests during emergencies? Did the transportation agency emergency operations center collaborate with the transportation incident commander regarding the role of the incident public information officer in receiving and providing transportation information to the media? Did the transportation agency emergency operations center review information about the incident and collaborate with the local emergency operations center regarding information to be released to the public to address the transportation requirements of the event? Did the transportation agency emergency operations center authorize the preparation of media releases to provide the public with updated or new emergency information regarding transportation options? Did the transportation agency emergency operations center coordinate the content of the media releases with the local emergency operations center prior to dissemination? Did the transportation agency emergency operations center disseminate media releases according to plans and procedures? Did the transportation agency emergency operations center send copies of all media releases via fax or e-mail to the local emergency operations center and to adjacent jurisdictions and others as appropriate? Did the transportation agency emergency operations center ensure that spokespersons from the transportation agency provided the media with briefings on significant events in a coordinated, complete, accurate, and timely manner? Did the transportation agency emergency operations center ensure that media reports were monitored for accuracy to identify items that may cause a misunderstanding of emergency instructions to the public or that misrepresent the response? Did the transportation agency emergency operations center reply to media inquiries in a timely manner with coordinated, authorized information that was accurate, clear, and complete? Did the transportation agency emergency operations center maintain a log of all media inquiries? How were updates to transportation intelligent transportation systems (ITS) technology and websites prepared and reviewed to ensure that information released was consistent with guidelines from the local incident public information officer, the local emergency operations center, and the joint information center (if applicable)? How did the transportation agency emergency operations center collaborate with the other agencies involved to prepare news releases for dissemination and/or to conduct press conferences for the local media? What actions were taken within the transportation dispatch/management center to handle public inquiries? What procedures were used to ensure that essential information regarding the transportation aspects of the emergency was provided to the incident public information officer? Did the transportation incident commander participate in the development of a media plan for the incident? Was it implemented in an effective and timely manner? How did the media plan use transportation and traffic media outlets to keep the public informed? What information was provided to the public to educate people about potential hazards and risk reduction methods? How was use of the Emergency Broadcast System coordinated to disseminate transportation information to the public? Were progress reports given to all agencies where necessary? How often and by whom? 12. Direct and control Transportation Does the transportation agency have a crisis communications plan or other internal planIII. (continued)
Were updates given to supporting agencies/organizations? How often were updates provided? How was critical/sensitive information disseminated to agencies (e.g., in person, by telephone, or by radio)? Was a joint information center activated? If a joint information center was activated with local, state, and federal responders, how did the transportation agency coordinate its public information and media requirements? Accuracy of information released to the public regarding transportation routes, required actions, recommended measures, and service. Number of transportation media releases that were coordinated through the public information officer or the local emergency operations center. Accuracy of information posted on the transportation agency website or intelligent transportation systems technology. Availability of transportation emergency management director to address media requests and public information requirements. IV. Incident site/hazard mitigation 1. Provide initial response Transportation front- line employee Did the transportation front-line employee call into the transportation dispatch/management center and report the incident? Did the transportation front-line employee provide a complete report, including location of incident; nearest point of access; involved transportation vehicles, facilities, employees; number of injuries/fatalities; scene hazards; and any other relevant conditions? Did the transportation front-line employee request transportation agency resources? Did the transportation front-line employee request any special instructions from the transportation dispatch/management center? Did the transportation front-line employee assist in the evacuation of motorists, passengers, contractors, and other transportation employees to a place of safety? Did the transportation front-line employee do what he or she could to support the care of injured persons? Did the transportation front-line employee do what he or she could to isolate the scene and ensure that no one entered into a hazardous area? Did the transportation front-line employee wait with the evacuated persons at the scene until additional transportation and emergency responders arrived? Did the transportation front-line employee make a follow-up report to the transportation dispatch/emergency center? Accuracy of the information provided in the initial report versus the actual information obtained at the field (e.g., conditions, number of injured, and location). Number of people evacuated from the hazard. Number of times the scene was accessed by unauthorized personnel. Accuracy of information provided in follow-up report versus actual field conditions. 2. Establish transportation incident commander and command post Transportation incident commander Did the transportation supervisor arrive at the incident scene? Did the transportation supervisor assume the role of transportation incident commander? Did the transportation incident commander identify any hazards on the scene? Did the transportation incident commander perform a situation assessment and determine needed resources? Did the transportation incident commander assess the current assembly point for III. (continued)
evacuated persons for safe distance from the scene and any hazards that may be present? Did the transportation incident commander ensure that all evacuated persons at the assembly site were accounted for and appropriately protected? Did the transportation incident commander establish the transportation command post? Was the transportation command post established in a safe and adequate location? Did the transportation incident commander establish a communications link to the transportation dispatch/management center? Did the transportation incident commander report to the transportation dispatch/management center and verify the communications link and communications protocols? Did the transportation incident commander designate a transportation front-line employee to meet with local responders at the designated access point? Did the transportation incident commander collaborate with the arriving emergency responders, briefing them about the scene and any hazards? Did the transportation incident commander request additional transportation agency resources? Did the transportation incident command provide reports to the transportation dispatch/management center? Did the transportation incident commander identify a staging area for additional resources? Did the transportation incident commander work with arriving emergency responders to support the identification of hazard zones (if applicable)? Did the transportation incident commander establish a process for sign-in and briefing of transportation agency personnel at the transportation command post? Did the transportation incident commander establish a process for the tracking of personnel and resources at the transportation command post? How was information regarding the scene and scene hazards communicated between the transportation incident commander and the arriving responders/established emergency responder incident command post? How did transportation, fire, emergency medical services, and law enforcement collaborate in establishing the hazard zones at the scene (if applicable)? Time between initial report of incident and when the transportation incident commander was designated. Accuracy of information provided in reports from the transportation incident commander. Accuracy of directions and locations provided to arriving emergency responders. Accuracy of briefing provided by transportation incident commander to arriving responders. Number of transportation agency personnel at the scene who did not sign in at the transportation command post and did not receive safety and incident briefings. Number of actions performed at the incident scene that were not included in the incident log established at the transportation command post. 3. Establish transportation incident management structure Transportation incident commander and transportation command post Did the incident management structure established by the transportation incident commander comply with the agencyâs plans and procedures? What functional areas were established by the transportation incident commander? Were appropriate personnel assigned to lead and support these functional areas? How were responding transportation employees and resources coordinated into the IV. (continued)
response? Were a staging area and check-in point established for all incoming transportation response units and personnel? Were safety instructions and incident briefings provided to all transportation agency personnel arriving at the scene? Did the transportation command post ensure accountability for all transportation agency personnel operating on the scene? Did the transportation command post ensure controlled ingress and egress to the transportation staging area and the elements of scene being worked by transportation agency personnel? Did responding transportation agency personnel report to the staging area and the transportation command post? Did the transportation incident commander designate a liaison at the incident command post established by the emergency responders? Did command transition from the initial transportation incident commander to a more senior transportation supervisor? If so, was command passed in accordance with agency protocols? What were the strategies and goals of the transportation response, who formulated them, and how were they discussed among the participants? As the incident escalated, what additional transportation support was requested and when? Was there a safety officer present? Where was the safety officer located? Was the safety officer used effectively? How often did the transportation incident commander provide briefings for transportation agency personnel? What information was conveyed during these briefings? Was information provided in a timely manner? Number of distinct functions performed by the transportation responders in the field. Percentage compliance with agency procedures regarding the management of the transportation on-scene response. Number of response activities delayed due to poor coordination at the staging area or late arrival of requested resources. Number of times the transportation incident command was transitioned. Number of transportation agency personnel working on the scene who were not signed in and who did not receive safety and incident briefings. Number of transportation agency resources requested versus number of transportation agency resources actually deployed in the field. Total number of briefings provided by the transportation incident commander or his or her designated representative. Total number of safety briefings provided to transportation agency personnel working in the field. Number of actions performed at the incident scene that were not included in the incident log established at the transportation command post. 4. Collaborate with incident command/unified command established by local emergency responders Transportation incident commander and transportation command post How did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post support the exchange of incident information and the management of requests? How did the transportation command post collaborate with the incident command post established by the emergency responders? IV. (continued)
Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post receive regular briefings on the progress of the response? Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post receive specific information/guidelines regarding preservation of a crime scene or scene safety precautions? Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post contribute to the development of the incident action plan? Did the incident command established by emergency respondersâ transition to unified command? If so, from the transportation perspective, was the transition appropriate and timely? Was the transportation agency brought into the unified command? When? What security measures were provided at or around the incident command post and the unified command post? Did transportation responders comply adequately with these security measures? How were transportation agency personnel able to communicate with first responders (law enforcement, fire, and emergency medical services)? How effectively was pertinent information that was received from the transportation employees in the field conveyed to other agencies on the scene? How did the emergency responder incident commander communicate initial goals, mission directives, and safety procedures to the transportation incident commander or the transportation liaison? Did the transportation incident commander obtain updates from responding transportation agency personnel? Did he or she in turn provide updates to the emergency responder incident command post? How did the transportation incident commander collaborate with the incident command established by the emergency responders to handle the media and information flow to the public? How did the transportation incident commander communicate procedures to be followed by responding transportation agency personnel (safety procedures)? How did the transportation incident commander ensure that communicated procedures were followed? How did the transportation incident commander collaborate with local responders using personal protective equipment at the scene? Were personal protective equipment and other equipment appropriate for the response throughout the duration of the response? Were personal protective equipment and other equipment requirements changed as needed? Did transportation responders use personal protective equipment to support response at the scene? Number of briefings provided by the emergency responder incident command post to transportation agency personnel. Percentage of transportation field communications with emergency responders that did not go through due to technology failures. Number of times that transportation incident commander or liaison to the emergency responder incident command post was consulted regarding the development of the incident action plan. Whether transportation was included in the unified command established at the scene (if applicable)? IV. (continued)
5. Support decontamination at the scene Transportation incident command post Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post receive timely information regarding the possible exposure of transportation employees, passengers, contractors, and/or vendors to contaminants? Did the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post receive timely information regarding the possible contamination of transportation facilities, vehicles, and equipment? Was information on the agent and decontamination procedures provided to the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post? Were the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post able to provide information and/or resources to support decontamination operations occurring on transportation property (e.g., location of water sources/sand/dirt, vehicles that could be parked in front of decontamination area to provide privacy screens, and heated vehicles for decontaminated persons waiting to go to next location)? Were the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post able to collaborate with the incident command post regarding the development of action plans for the management of contaminated facilities, vehicles, or equipment? Were the transportation incident commander and/or the transportation liaison assigned to the emergency responder incident command post able to collaborate with the coroner regarding the management of contaminated human remains on transportation property? Was access to medical expertise/public health officials provided to support the development of transportation strategies for incident management and recovery? Time required from transportation response to notification by the emergency responder incident commander regarding the presence of a contaminant. Number of transportation agency resources used by emergency responders to support decontamination activities in the field. Time required to identify transportation agency personnel, passengers, contractors, and others who were contaminated. Number of contaminated people who were allowed to leave the scene. Time required to identify transportation facilities, vehicles, and equipment that had been contaminated. Time required to clear contaminated remains from critical transportation operating facilities and systems. Time required for transportation contractors and other clean- up resources to arrive at the scene and begin decontamination of facilities, vehicles, and equipment. V. Public protection 1. Support protective action decisions made by local emergency operations center Transportation agency emergency operations center Did the transportation agency emergency operations center provide information requested by the local emergency operations center on transportation implications of protective action options in a predicted hazard area? Did the transportation agency emergency operations center contribute to the development of a protective action recommendation? Did the transportation agency emergency operations center evaluate the protective action recommendation to ensure that transportation issues were adequately addressed? Did the transportation agency emergency operations center support the release of the protective action decision to the public through media releases, publication of IV. (continued)
transportation evacuation routes or transportation to shelter facilities, posting of information on transportation website, and so forth? Was the transportation command post informed of the impending protective action decision? Time required for the transportation agency emergency operations center to provide information requested by the local emergency operations center. Time required for the transportation agency emergency operations center to evaluate the recommended protective action. 2. Support implementation of protective action decisions made by local emergency operations center Transportation agency emergency operations center Was the transportation agency emergency operations center able to inventory resources available to support the establishment of specified access control points and traffic control points? Was the transportation agency emergency operations center able to collaborate with the transportation dispatch/management center and the local emergency operations center to assign traffic crews to designated locations for establishing access control points and traffic control points? Was the transportation agency emergency operations center able to provide an estimate regarding how long it would take to establish the specified access control points and traffic control points? Was the transportation agency emergency operations center, working with the transportation dispatch/management center, able to confirm that transportation crews set up equipment in the proper locations to prevent access to the restricted area and to direct movement out of the area? Did the transportation agency emergency operations center report on the status of the transportation crews to the local emergency operations center? Did the transportation agency emergency operations center receive timely reports from the field regarding the status of activities to set up access control points and traffic control points? Did intelligent transportation technology support the efforts of the response to direct traffic and monitor the situation? Did the transportation agency emergency operations center make communications checks and report operational status to the local emergency operations center? Were follow-up reports made at regular intervals? Did the transportation agency emergency operations center adequately oversee transportation activities to direct evacuees along evacuation routes and prevent unauthorized access into the predicted hazard area? Was the transportation agency emergency operations center able to coordinate requests to facilitate the movement of emergency vehicles and crews through restricted areas (when necessary)? Did the transportation agency emergency operations center provide direction/support regarding the relocation of access control points and traffic control points during the incident? Was the transportation agency emergency operations center able to monitor the process of the evacuation and to report on status as requested by the local emergency operations center? Accuracy of the estimate prepared by the transportation agency emergency operations center regarding the time required to establish access control points and traffic control points. Number of crews deployed to establish access control points and traffic control points. V. (continued)
Number of status reports received from the field. Number of calls made to the local emergency operations center. Number of times that intelligent transportation systems technology was used to direct/monitor activity. 3. Support the identification and management of transportation for special populations and for the population in the predicted hazard area Transportation agency emergency operations center Was the transportation agency emergency operations center able to collaborate with the local emergency operations center to identify special populations (e.g., people in schools, people with disabilities, transit-dependent people, and incarcerated people) and vulnerable facilities? Did the transportation agency emergency operations center support the community effort to contact special populations and vulnerable facilities and inform them of the protective action to be implemented for their specific situation? Did the transportation agency emergency operations center support efforts to obtain information about any assistance they may need from the vulnerable facilities? Did the transportation agency emergency operations center inventory resources available to support the transportation of special populations to safe areas at host facilities? Did the transportation agency emergency operations center collaborate with the local emergency operations center to ensure the efficient and effective application of transportation agency resources to move the special populations? Did the transportation agency emergency operations center collaborate with the local emergency operations center to establish routes and requirements for transporting the special populations? Did the transportation agency emergency operations center collaborate with the local emergency operations center to develop briefings for drivers and other ss upporting the effort regarding the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations? Did the transportation agency emergency operations center finalize these briefings and distribute them to the transportation supervisor for use in implementing the emergency transportation service? Did the transportation agency emergency operations center coordinate the overall traffic control effort to expedite the movement of transportation assets to and from special population pick-up routes and special facilities? Did the transportation agency emergency operations center authorize the release of special route information and host facility drop-off sites to transportation media sources, the transportation website, and intelligent transportation systems technology? Did the transportation agency emergency operations center establish procedures for collaborating with the host facilities regarding the status of transportation arrivals and any outstanding routes? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding the release of public information regarding protective actions taken by special populations and facilities, the location of host facilities or reception centers to which the special populations have been evacuated, and procedures for reuniting with family members who may be part of a special population? Time required to identify transportation agency resources available to support the transportation of the population in the predicted hazard area. Time required to develop routes for transporting the population in the predicted hazard area to host facilities. Time required to develop briefing materials, for bus drivers and others involved in the emergency transportation service, regarding the hazard area, V. (continued)
routes to follow, emergency procedures, pick-up points, and final destinations. Number of bus drivers who received safety briefing regarding the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations. Number of status reports received from the field regarding the emergency transportation service. 4. Support the identification and management of transportation for schools and day care centers Transportation agency emergency operations center Was the transportation agency emergency operations center able to collaborate with the local emergency operations center to identify schools and day care centers? Did the transportation agency emergency operations center support the community effort to contact schools and day care centers and inform them of the protective action to be implemented for their specific situation? Did the transportation agency emergency operations center support efforts to obtain information about any assistance they may need from the schools and day care centers? Did the transportation agency emergency operations center inventory resources available to support the transportation of school and day care center populations to safe areas at host facilities? Did the transportation agency emergency operations center collaborate with the local emergency operations center to ensure the efficient and effective application of transportation agency resources to move the school and day care center population? Did the transportation agency emergency operations center collaborate with the local emergency operations center to establish routes and requirements for transporting the school and day care center population? Did the transportation agency emergency operations center collaborate with the local emergency operations center to develop briefings for drivers and other ss upporting the effort regarding the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations? Did the transportation agency emergency operations center finalize these briefings and distribute them to the transportation supervisor for use in implementing the emergency transportation service? Did the transportation agency emergency operations center coordinate the overall traffic control effort to expedite the movement of transportation assets to and from the school and day care center pick-up routes and host facilities? Did the transportation agency emergency operations center authorize the release of special route information and host facility drop-off sites to transportation media sources and to the transportation website through intelligent transportation systems technology? Did the transportation agency emergency operations center establish procedures for collaborating with the host facilities regarding the status of transportation arrivals and any outstanding routes? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding the release of public information regarding protective actions taken for schools and day care centers, the location of host facilities or reception centers to which the school and day care center populations have been evacuated, and the procedures for reuniting with family members? Time required to identify transportation agency resources available to support the transportation of school and day care center populations in the predicted hazard area. Time required to develop routes for transporting school and day care center populations to host facilities. Time required to develop briefing materials, for bus drivers and others involved in the emergency transportation service, regarding the hazard area, V. (continued)
routes to follow, emergency procedures, pick-up points, and final destinations. Number of bus drivers who received safety briefing regarding the hazard area, routes to follow, emergency procedures, pick-up points, and final destinations. Number of status reports received from the field regarding the emergency transportation service. VI. Victim care 1. Support basic care for victims Transportation front-line employees and transportation supervisor What steps did transportation front-line employees/transportation supervisor take to isolate the immediate area and contain the victims? How did transportation front-line employees/transportation supervisor communicate with victims and get them to a safe area? What activities were performed by transportation front-line employees/transportation supervisor to ensure that victims remained in the safe area and did not leave the scene? Did transportation front-line employees/transportation supervisor obtain a count and the names of the victims? Are transportation front-line employees/transportation supervisor trained in basic emergency first-aid? If so, did transportation front-line employees/transportation supervisor provide any such first aid to victims? Did transportation front-line employees/transportation supervisor observe and report symptoms (e.g., breathing difficulties, seizures, rashes, pupil abnormalities, and other physiological reactions) to the transportation dispatch/management center? Did transportation front-line employees/transportation supervisor initiate any decontamination activities (e.g., remove clothes and find water, dirt, and sand)? Did transportation front-line employees/transportation supervisor remove any fallen victims to an area of safety? What steps were taken by transportation front-line employees/transportation supervisor regarding the âwalking woundedâ who may have left the area? Did transportation front-line employees/transportation supervisor meet with emergency responders and provide information regarding what happened, any symptoms, and any information collected on the victims? Time required to isolate the area and evacuate victims to a safe location. Accuracy of information provided by the transportation front- line employee to the transportation dispatch/management center. Accuracy of briefing provided by transportation front-line employees to emergency responders arriving on the scene. 2. Support search and rescue operations Transportation front-line employees and transportation supervisor Did transportation front-line employees/transportation supervisor survey the incident scene and report any information regarding victims who may be trapped, buried, or unconscious in an unsafe area? Did the transportation front-line employees/transportation supervisor identify and speak with individuals who may have information about the structure and potential location of entrapped victims? Did the transportation front-line employees/transportation supervisor meet with emergency responders at the scene and offer assistance? Did the transportation front-line employees/transportation supervisor or transportation incident commander provide information on scene hazards and support the development of a safety plan? Did the transportation front-line employees/transportation supervisor support physical search activities? Did the transportation incident commander coordinate transportation agency resources V. (continued)
at the scene to support search and rescue operations? Did the transportation incident commander offer/provide resources to support engineering assessment, debris removal, or extrication? Did the transportation incident commander collaborate with the incident command post established by emergency responders to address/recommend staging areas and transportation issues for victims? Accuracy of information provided by the transportation front- line employee to the transportation dispatch/management center. Accuracy of briefing provided by transportation front-line employees to emergency responders arriving on the scene. Number of transportation agency resources deployed to support search and rescue operations. 3. Support transportation of victims Transportation incident commander and transportation agency emergency operations center Did the transportation incident commander collaborate with the emergency responder incident command post regarding the location of the staging area for victim transport? Did the transportation incident commander collaborate with the emergency responder incident command post regarding any requests for transportation vehicles/support? In the event that transportation agency resources are used to support the operation, have safety briefings been provided to transportation agency personnel? Did the transportation incident commander collaborate with the transportation agency emergency operations center regarding the availability of vehicles to support victim transport? Did the transportation incident commander provide the location of the victim transport staging area and any other necessary information? Were there any requirements made to modify transportation vehicles to support the operation (e.g., remove seats and drape surfaces in vehicle to prevent cross- contamination)? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding recommended routes and supporting traffic control measures for the transportation of victims? Did the transportation agency emergency operations center collaborate with the local emergency operations center regarding the location of the victim drop-off and any special deboarding procedures to be used for the victims? Did the transportation incident commander collaborate with responders on the scene to ensure that a qualified emergency medical technician will accompany the victims in the transportation vehicle? Were any special instructions provided regarding the inspection and possible decontamination of transportation vehicles? Number of transportation vehicles used to support the transport of victims. Time required for requested transportation agency resources to reach victim transport staging area. Number of safety briefings provided to transportation agency personnel supporting the transport of victims. VII. Investigation/ apprehension 1. Support law enforcement activities to investigate incident Transportation front-line employees and transportation incident commander Did the transportation front-line employees adequately isolate the scene and prohibit unauthorized access? Were transportation agency resources used to control access to the scene and to establish traffic control around the scene? Did the transportation incident command collaborate with the emergency responder incident command post to obtain a briefing regarding scene protection/investigation requirements? VI. (continued)
Was the transportation incident commander provided with guidance regarding the perimeters of the incident scene and the authorized locations for transportation response personnel? Was the transportation incident commander provided with guidance regarding specific actions that should not be taken at the incident scene? Was the transportation incident commander provided with guidance regarding activities to be performed in the event that potential evidence was uncovered at the scene? Did the transportation command post follow appropriate security procedures during the incident response? Were all transportation agency personnel at the incident scene signed in, briefed, and credentialed prior to obtaining access to the incident scene? Did transportation front-line employees convey to emergency responders any information that they obtained from victims or upon arriving on scene that may have supported the investigation? Number of unauthorized people who accessed the scene using sites or locations managed by transportation agency personnel. Number of transportation agency personnel working at the scene who have not been signed in, briefed, or credentialed. Number of transportation agency resources used to support access control/traffic control at the scene. VIII. Recovery/ remediation 1. Collaborate with local emergency operations center regarding damage assessment reports Transportation agency emergency operations center Did the transportation agency emergency operations center provide damage estimates requested by the local emergency operations center? Were additional, more complete damage assessments prepared as the incident progressed? If so, were these damage assessments conveyed to the local emergency operations center? Did the transportation agency emergency operations center ensure that all transportation agency personnel, activities, and resources used in the emergency response were identified and tracked? Did the transportation agency emergency operations center distinguish response activities performed that could be reimbursed in the event of a Stafford Act declaration from response activities that could not be reimbursed? Did the transportation agency have a procedure in place for obtaining estimates regarding the cost of cleaning up and/or rebuilding damaged facilities and replacing damaged vehicles and equipment? Did the transportation agency have a procedure in place for obtaining estimates regarding the cost of environmental clean-up/decontamination of affected facilities, vehicles, and equipment? Estimated percentage of Stafford Act costs documented by the transportation agency in a format/method appropriate for reimbursement. Number of damage assessments requested versus number actually performed. 2. Stabilize area traffic management Transportation dispatch/management center Did the transportation dispatch/management center effectively monitor and control transportation systems and infrastructure and coordinate transportation activities with other agencies (local, state, and federal)? Did the transportation dispatch/management center establish alternate routes to move traffic around the affected area? Did the transportation dispatch/management center assist state and local government entities in determining the most viable available transportation networks to, from, and within the disaster area and regulate the use of those networks for the movement of VII. (continued)
people, equipment, supplies, records, and so forth? Did the transportation dispatch/management center establish and manage emergency access for transport of emergency resources, including traffic control points, barricade plans, and potential one-way/reverse-lane operations? Did the transportation dispatch/management center effectively collaborate with adjacent transportation agencies that may have been receiving transportation from diverted routes? Was intelligent transportation systems technology effectively used to support the routing and monitoring of traffic? Were traffic routes conveyed to the public using intelligent transportation systems, websites, highway advisory radio, and other means available to the transportation agency? Did the transportation dispatch/management center adequately communicate with private-sector freight providers and the U.S. military regarding restrictions on alternate routes? Were alternate arrangements made to address freight transportation, including weigh stations, route routing information, and anticipated delays? Was traffic around the affected area effectively dissipated and stabilized? Did the transportation dispatch/management center provide any highway clearances and waivers required to expedite the transportation of high-priority materials and the evacuation of personnel during periods of declared emergencies? Did the transportation dispatch/management center manage unexpected capacity reduction on selected routes? Did the transportation dispatch/management center coordinate traffic control strategies supporting emergency response across jurisdictions? Did the transportation dispatch/management center coordinate transit service changes across jurisdictions? Did the transportation dispatch/management center provide public information on road closures, infrastructure damage, debris removal, and restoration activities related to highway systems and facilities? Did the transportation dispatch/management center provide real-time traffic information and traffic reports for roads within the affected area or on roads leading into the area? Did the transportation dispatch/management center provide updated transit service information for the disaster area? Time required to stabilize traffic around incident site. Percentage compliance with agency procedures regarding the management of freight, personal vehicles, and transit. Number of calls made to support freight transportation. Number of public information releases provided regarding traffic routes, closures, and traffic flow. Number of temporary/emergency waivers issued. Percentage intelligent transportation systems capabilities used to support traffic management. 3. Create long-term plan for service restoration Transportation senior executives Were long-term staffing plans prepared to support the development of temporary service plans? Were temporary service plans prepared? Were temporary service plans adequately communicated to the public using media outlets, intelligent transportation systems, websites, flyers, and other means? Was a complete list prepared of transportation facilities, vehicles, equipment, and personnel lost in the emergency incident? VIII. (continued)
Were cost estimates and schedules prepared regarding the replacement of lost facilities, vehicles, and equipment? Were temporary service plans adjusted based on the expected duration until completion of restoration activities? Was a complete examination planned regarding the availability of federal, state, and local funds to support restoration? Did the transportation agency collaborate with the local jurisdictions affected by the emergency incident regarding communitywide restoration activities? Time required to develop temporary service plans. Time required to communicate temporary service plans to the public. Note: This transportation exercise evaluation guide contains âtypicalâ steps one might expect to see a player take when performing a transportation sub-task. Please consult the specific transportation plans and procedures for actual requirements, and modify the steps accordingly. VIII. (continued)
