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OCR for page 33
33 Real-time information is a service to both customers and Future Research operators. Direct communication between operators and customers has enhanced transit's ability to serve its markets There were clear limitations of the research, mainly the more effectively and ultimately made transit more competi- inability to extend the findings of local case studies to a tive and convenient. national format. The best use of this research approach is at Financial partnerships now include private investment in the local level, with an emphasis on strengthening the rela- capital resources and operating costs. Municipal investments tionship between land-use planning and transit planning. At are also a growing phenomenon, with local communities the local level, this approach can be a valuable tool in further- either (a) partnering with transit agencies to provide ing suburban transit planning. enhanced coverage to nontransit neighborhoods or (b) opt- Additional research could focus on suburban alternatives ing on their own to supply resources for public transit access. to fixed-route service. In many communities, but primarily in Many suburban services are developed with the goal of suburban communities, alternatives to fixed-route service are expanding transit service coverage, which sometimes coun- an increasingly prevalent means of expanding service cover- ters the typical goal of fixed-route service, which is to maxi- age. These alternatives may also have the potential to further mize productivity. the federal priority of coordinating human services with pub- Some suburban transit services incorporate the responsi- lic transit programs. Further research could also examine bility to deliver ADA complementary paratransit services by suburban transit alternatives for ADA paratransit service, blending ADA-eligible clients into the suburban service solu- because costs continue to outpace demand for ADA para- tions, thus eliminating the need for the separate ADA service. transit service in both urban and suburban locales.