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34 Smartcard Interoperability Issues for the Transit Industry the cardholder takes the required number of rides in a day, the card is subsequently treated as an unlimited-use day pass. This feature is similar for weekly, bimonthly, and monthly passes. 3.1.2 TransLink The Metropolitan Transportation Commission (MTC) and San Francisco Bay Area transit agencies are implementing TransLink, a regional fare payment system for public transit in the Bay Area. TransLink cardholders can use a single smartcard for bus, train, light rail line, and ferry services provided by multiple operators throughout the Bay Area. In May 1999, MTC awarded a DBOM contract to Motorola/ERG. In addition to the TransLink cards, ERG will supply the following devices: Add-value machines (AVMs); Handheld card readers (HCRs); Smartcard interface devices (CIDs) for vehicles and platforms; Wireless data transmission system (for zone-based fares and data transfer); Ticket office terminals (TOTs); Retail POS devices; and Central system networking and related equipment. ERG is providing a full range of cardholder customer services and financial clearing and set- tlement among agency participants. Customer services include a live operator help desk, 24-hour automated customer service, registration for autoload and balance protection, and card distri- bution services. The TransLink card is an ISO 14443 Type B smartcard containing both contact and contact- less interfaces. TransLink cardholders place their card within range of a CID on board a vehicle or at a station platform. The CID automatically deducts the correct fare, calculating transfers and appropriate senior, disabled, and youth discounts. The contact interface is used at AVMs to load e-cash value or transit fare products to the card. A planned on-street parking meter payment implementation will also use the contact interface. A 6-month pilot program (TransLink Phase I) was successfully conducted in 2002 with six transit operators implementing TransLink on their systems. The Phase I pilot served as a demon- stration and test period and included the following transit agencies: Alameda County Transit (AC Transit)-bus; San Francisco Bay Area Rapid Transit District (BART)-heavy rail; Caltrain-commuter rail; Golden Gate Transit (GGT)-ferry and bus; San Francisco Municipal Railway (Muni)-light rail; and Santa Clara Valley Transportation Authority (VTA)-bus and light rail. Phase I also included the integration of BART's legacy faregates with TransLink CIDs. Although the formal evaluation period is complete, the pilot system continues to operate in the interim between Phase I and Phase II. The Phase II rollout will expand TransLink service throughout the original six operators' sys- tems and also expand the capabilities to other transit operators in the region. Included in the expanded Phase II BART service is the integration of TransLink functionality with BART's recently installed CTS faregates. To achieve this level of integration, ERG is providing CTS with an API. The API provides the TransLink business rules to the CTS faregate reader software that will be used when a TransLink card is presented to the reader. A similar integration of BART, VTA, and Caltrain TVMs is also planned.