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38 Smartcard Interoperability Issues for the Transit Industry 3.1.5.1 Fare Policies The following fare policies and customer features define the Go-To Card program: Card Fee--$5 initiation fee (waived in first 90 days if card is registered); Fare Products--e-cash, 31-day pass, 10-ride book (schools only); Fare Categories--Adult, reduced (youth and senior), and mobility; and Other Features--Balance protection/fare replacement, reverse autoload if attempts to collect autoload fail. 3.1.5.2 Transit Benefits Program Metro Transit plans to integrate the Metropass employer-sponsored transit benefit program. 3.1.5.3 Loyalty Benefits Program Metro Transit has no loyalty benefit programs available. 3.1.6 Orlando Regional Alliance for Next Generation Electronic Payment System (ORANGES) ORANGES is the first project in the nation that involves toll payment, transit fare payment, and parking payment via a single smartcard, and processing all transactions through a single source. The program is also unique in that it combines the capability for both stored-value pay- ment from the card and account-based payment such as those used in traditional electronic toll collection applications. In the toll application, participants have a choice of using a transponder in which the inserted card enables drive-through automatic toll payment, using a "touch-and- go" process to pay with their cards directly at devices in non-express lanes. The ORANGES project began in April 2001; it had been selected through a competitive grant process administered by the FTA. A 1-year field operational test (FOT) with 1,000 volunteers started in August 2003 and concluded in July 2004. An evaluation report was completed in 2004. The participating agencies include Orlando-Orange County Expressway Authority (OOCEA), Central Florida Regional Transportation Authority (LYNX), and City of Orlando Parking Bureau. These agencies are using equipment and systems supplied by Ascom Transport Systems, Efkon, Jafa Technologies, and McGann Software Systems. Transend International (formally Touch Tech- nologies, Inc.) acted as systems integrator providing and operating the clearinghouse system. Cards are supplied by Gemplus. During the testing phase, the smartcard could only be used at select locations, including SR 408 East-West Expressway-Holland East toll plaza; LYNX Bus-Lines 13 and 15; and City of Orlando Parking Bureau-three garages (Central Boulevard, Library, and Market Street). Each agency issued their own cards from a common stock; however, other agencies' cards were accepted by all through the use of the common e-cash purse. Interoperability between agencies was achieved by sourcing all the technology from the single vendor team. 3.1.6.1 Fare Policies The following fare policies and customer features define the ORANGES program: Card Fee--FOT-free. Phase II-$5 card deposit proposed; Fare Products--e-cash for tolls and parking, 7-day and 30-day transit passes;