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OCR for page 49
Findings of Peer Review of Interoperable Smartcard Programs 49
3.4.3 ORANGES
In addition to fare payment for transit services, participants in Central Florida's ORANGES
project may use their smartcard to pay for downtown parking at two garages and for expressway
tolls. The smartcard has a stored-value purse and the capabilities to store toll account data and
prepaid multi-day bus passes. To facilitate toll payment, select participants were provided with a
smartcard-enabled transponder that eliminated the need to stop at the tollbooth.
3.5 Summary
As these programs demonstrate, there is no clear technical or business model for creating
interoperability across multiple industries. Each opportunity uses the unique characteristics of
each system. The information to be exchanged with the interoperable partners is developed as
the project matures. Defining the information for non-transit opportunities is beyond the scope
of this study and needs to be developed to address the specific needs of the participants. How-
ever, the core information required for interoperability across multiple transit agencies can be
effectively used beyond transit to non-transit participants.
Transit smartcard projects are still in the early stages of development, particularly in the United
States and Canada. Interoperability is still viewed primarily as a regional issue. Issues associated
with interoperability beyond fare payment, though explored, have not been at the forefront when
developing smartcard fare payment systems. This situation is attributable to the high cost of
developing a system with the capabilities to be used for more than fare payment. Another factor
contributing to this situation is the current competitive environment. Suppliers use technology
to protect their market position. Even the most prominent programs in Asia have not achieved
large-scale market penetration beyond transit fare payment as evident by the small average retail
transaction amount of less than US$10.
As a result of the challenges experienced by the global community of transit agencies, signifi-
cant standards development efforts are under way--including in the United States and Canada,
Europe, and Australia.
Table 10 gives the names and contact information for the people interviewed for each of the
systems profiled.
OCR for page 50
50 Smartcard Interoperability Issues for the Transit Industry
Table 10. Interviewees for each system.
Location Project Contact Name Contact Title Telephone
Number
Washington, SmarTrip Doug Deckert Project Manager 202-962-2457
DC
San Francisco TransLink Scott Rodda Program Manager 510-817-3252
Jennifer Cheng Project Manager 510-817-3251
Chicago Chicago Chung Chung Tam Client 312-255-1818
Card Representative ext. 5709
Seattle RFCS Candace Carlson Project Manager 206-684-1562
Margaret Walker Supplier 905-890-2794
ext. 222
Minneapolis Go-To Mike Tensfeldt Supplier 858-810-1308
Card Jim Alexander Project Manager 612-349-7467
Central ORANGES Doug Jamison LYNX Project 407-254-6071
Florida Manager
Tom Delaney Project 407-647-7275
Consultant ext. 4121
Ventura Go Steve DeGeorge Project Manager 805-642-1591
County, CA Ventura ext. 103
Los Angeles TAP Jane Matsumoto Project Manager 213-922-3045
County, CA
San Diego Compass James Drieisbach- Project Manager 619-557-4502
Towle
Brian Monk Supplier 858-614-4481
Hong Kong Octopus Joseph Lee Supplier 416-495-3339
London Oyster Richard Thomas Client Bus. Mgr. 44 020 7918 6019
Brian Monk Supplier 858-614-4481
Singapore EZ-Link Margaret Walker Supplier 905-890-2794
ext. 222
