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OCR for page 24
25 8 7 6 5 No. of selections 4 3 2 1 0 No selections Largely Neutral Largely High for overall negative receptive receptivity negativity FIGURE 4 Cultural receptivity. as to the type of training or job position of perceived leaders, all, there does not seem to be a clear-cut assignment of as given by the 18 STAs that responded. responsibility for KM, nor is there a recognizable pattern of professional or management training that logically leads Section leaders in IT department and scattered through- to such an assignment. Table F6 in Appendix F provides out another division complete comments. Agency-wide records manager and supervising librarian Librarian, agency-wide records managers, management Statewide records manager professionals No one Bridge engineer and engineer-in-training manager Systems software specialist Director of design Executive secretary Executive director Electronic document management system director Lieutenant governor and staff of division directors None assigned None assigned Records Management Unit Research engineer Everyone Communication division manager HR or Training units Adopted as a culture, with leadership from senior Division deputy directors and district deputy directors, management and related administrators in planning/production, high- Assistant director for planning/production and assistant way management, and HR director for highway management There is none now Not sure Everyone in the department Project development director Research Division has most responsibility Commissioner, chiefs, and district administrators KM officer Information technology manager Division directors Executive. Training and development manager. WHO HAS OVERALL DAY-TO-DAY ENTERPRISE- ARE AUTHORITY, LEADERSHIP, AND DAY-TO-DAY WIDE RESPONSIBILITY FOR KNOWLEDGE OVERALL RESPONSIBILITIES THE SAME FOR MANAGEMENT PRACTICES? BOTH PHYSICAL AND ELECTRONIC RESOURCES? Question 10 was a follow-up to Questions 8 and 9. The Of the 16 STAs that responded to Question 12, 6 reported responses show a wide variety of skills and job titles. Over- that the authority, leadership, and day-to-day overall respon-

OCR for page 24
26 12 10 8 STAs Selecting 6 4 2 0 Yes, responsibilities No, responsibilities are the same are NOT the same FIGURE 5 Are authority, leadership, and day-to-day overall responsibilities the same for physical and electronic resources. sibilities for KM practices are essentially the same for both of the technologies used? Are documents and other resources physical and electronic resources and 10 reported they handled based on document type and content rather than sim- were not. Table F8 in Appendix F provides detailed STA ply based on whether they are in hardcopy or in e-format? responses. For example, would a hardcopy project plan and a similar document in e-format be handled the same in terms of length The implication behind the question has to do with how of retention, availability, etc.? documents and other explicit KM resources are managed as STAs evolve from hardcopy to e-formats and new technolo- Responses to this question suggest, both as summarized gies and practices are brought under the KM umbrella. Are in Figure 5 and in the comments listed in Table F8 in Appen- the same individuals or work units responsible in terms of dix F, that how documents in differing formats are handled authority, leadership, and day-to-day responsibility regardless seems to be evolving with no clear consensus on solutions.