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32 14 No. of STAs Selecting 12 10 8 6 4 2 0 Have clear strategy Employees generally Storage processes Storage process for storing explicit understand what needs well-defined for some well-defined for knowledge assets to be stored and how to critical resources, physical but not get resources from their such as legal and for electronic possession into storage financial, but not for all resources FIGURE 9 Practices for storing knowledge management resources. in place; however, not found was a pattern of intentional- WHERE ARE CAPTURED SOURCES STORED? ity regarding storing knowledge resources specifically with the idea of reuse and application to new work. In addi- Question 24 was a follow-up to Question 23. See Table G7 tion, 15 STAs reported written procedures; however, in in Appendix G for specific results by STA and Table G8 for most cases, they pertained only to retention of hardcopy comments. Figure 10 summarizes the results. Most STAs document storage. chose multiple selections, indicating that a combination of 16 14 12 No. of STAs Selecting 10 8 6 4 2 0 Physical resources Electronic Stored short-term on Store Other stored in agency- resources stored PCs or group-level outside owned archives in enterprise- servers. No agency level repository organized approach or central repository FIGURE 10 Where are explicit knowledge management resources stored?