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35 TABLE 5 ARE STORED KNOWLEDGE MANAGEMENT RESOURCES READILY AVAILABLE FOR USE IN CURRENT WORK AND DECISION MAKING? No. of DOTs Selecting Availability of Knowledge Management Resources The location of stored resources, physical and electronic, is reasonably convenient and 14 accessible Decisions to move physical materials off-site or destroy them are based on reasonable needs for 14 efficient access by staff for use in current work, as well as on physical space needs There is a system in place that tracks the location of physical resources (check in/checkout) 13 Resources can be delivered to the user within a time frame that fits reasonably well into the 10 current work stream We have a high priority to get as many KM resources as possible available through the personal 7 computer at the desktop We have a "push" or proactive system that delivers new resources as they become available to 2 the user, based on individually defined criteria reported a high priority to get KM resources available at the focused on comparing practices for electronic and physical desktop. Here the responses show that for those STAs resources. responding physical convenience to the staff is important and implemented. That again points to the strength of existing Table G14 gives results for each STA. Figure 13 sum- records management programs, especially for resources in marizes the results, which show that processes are not as physical format. well in place for making out-of-date or erroneous electronic resources obsolete as for physical resources. This is impor- tant because, as has been seen in previous questions, the IS THERE AN ESTABLISHED PRACTICE FOR DESTRUCTION OF OBSOLETE KNOWLEDGE whole process for managing explicit electronic resources is MANAGEMENT RESOURCES? not as well defined as for physical resources. As agencies move more and more from physical to e-resources, those Question 32 probed how resources are disposed of when processes will affect the quality of the knowledge embedded they are no longer needed or are in error. It was especially in explicit resources. 10 9 8 7 No. of STAs Selecting 6 5 4 3 2 1 0 Yes, for most Yes, for physical No practice physical and but NOT for exists electronic electronic resources resources FIGURE 13 Established practices for making obsolete . . .