Ward, Maryanne, Transportation Research Board "
Does Agency Have Knowledge Management Training and/or Mentoring Programs for Staff Transferred to New Jobs, New Hires, or those New to Leadership?What Initiatives Have Led to Successful Participation in Knowledge Management Practices? ."
NCHRP Synthesis 365: Preserving and Using Institutional Memory Through Knowledge Management Practices . Washington, DC: The National Academies Press,
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