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Rights & Permissions Free PDF Access Sign in to download PDF book and chapters Free Resources Display this book on your site! Related Titles NCHRP Report 666: Target-Setting Methods and Data Management to Support Performance-Based Resource Allocation by Transportation Agencies - Volume I: Research Report, and Volume II: Guide for Target Setting and Data Management The Workforce Challenge:Recruiting, Training, and Retaining Qualified Workers for Transportation and Transit Agencies -- Special Report 275 Other Related Titles NCHRP Synthesis 365: Preserving and Using Institutional Memory Through Knowledge Management Practices (2007) National Cooperative Highway Research Program Synthesis Program (NCHRPSYN) Citation Manager Export the bibliographic data for this book in your chosen format Web Search Builder Use this book's key terms to search within this book, across our collection, or across the Web. Skim This Chapter Skim this chapter and use this chapter's key terms to search within this book. Reference Finder Paste in your own text to find books that relate to your topic. Citation Manager Ward, Maryanne, Transportation Research Board. "Appendix B - Questionnaire Responders." NCHRP Synthesis 365: Preserving and Using Institutional Memory Through Knowledge Management Practices. Washington, DC: The National Academies Press, 2007. Please select a format: Page 64   E-mail Share on facebook Facebook Share on delicious Delicious Share on stumbleupon Stumble Share on twitter Twitter More Sharing ServicesMore Page 64 Front Matter (R1-R10) Summary (1-7) Methodology and Organization of Report (8-8) Definitions and Terminology (9-9) Knowledge Management as Business Management Process (10-11) Literature Survey Summary: Knowledge as an Asset (12-12) Literature Survey Summary: Knowledge Management as Business Process (13-13) Literature Survey Summary: Human Resource and Knowledge Management (14-14) Literature Survey Summary: Success Factors Associated with Successful Knowledge Management Programs (15-15) Literature Survey Summary: Specific Knowledge Management Practices (16-17) Literature Survey Summary: Measuring Knowledge Management Effectiveness (18-18) Synthesis of Practices Taken from Literature Survey on Leave-Taking (19-20) Whom or Where Is Your State Transportation Institutional Memory Point of Contact? (21-22) Who Exercises Strongest Leadership over Knowledge Management Practices? (23-23) Are Authority, Leadership, and Day-to-Day Overall Responsibilities the Same for Both Physical and Electronic Resources? (24-25) Does Your State Transportation Agency Have a Single Point of Contact by Which Individuals from Within or Without the Agency Can Obtain Published Information or Documents Such as Research Reports? (26-26) Knowledge Managment Budgets (27-28) Are Practices for Storing Knowledge Management Resources in Place? (29-30) Where Are Captured Sources Stored? (31-31) How Do Employees Identify and Find Knowledge Resources? (32-32) Are Stored Knowledge Management Resources Readily Available for Use in Current Work and Decision Making? (33-33) Is There an Established Practice for Destruction of Obsolete Knowledge Management Resources? (34-34) Does Agency Have Knowledge Management Training and/or Mentoring Programs for Staff Transferred to New Jobs, New Hires, or those New to Leadership?What Initiatives Have Led to Successful Participation in Knowledge Management Practices? (35-36) Virginia Department of Transportation (37-37) Maryland State Highway Administration (38-38) Texas Department of Transportation (39-39) Interview with World Bank Knowledge Management Officer (40-40) Knowledge Sharing at National Aeronautics and Space Administration (41-41) Interview with National Aeronautics and Space Administration Knowledge Management Officer (42-43) Chapter Eleven - Conclusions (44-47) References (48-50) Bibliography (51-51) Appendix A - Survey Questionnaire (52-63) Appendix B - Questionnaire Responders (64-65) Appendix C - Detailed Results for Question 1 (66-67) Appendix D - Detailed Results for Questions 2-4 (68-70) Appendix E - Detailed Results for Question 5 (71-72) Appendix F - Detailed Results for Questions 6-17 (73-82) Appendix G - Detailed Results for Questions 20-33 (83-91) Appendix H - Detailed Results for Questions 34-37 (92-94) Appendix I - Annotated Literature Survey Regarding Challenges Owing to High Rate of Retirements and Leave-Taking (95-98) Appendix J - Annotated Literature Survey: Standards and Guidance Documents Issued by International Standards-Developing OrganizationsRegarding Knowledge Management (99-100) Appendix K - Annotated Literature Survey on Knowledge Management Practices (101-110) Appendix L - Annotated Survey of Other Knowledge Management Resources (111-112) Abbreviations used without definitions in TRB publications (113-113)

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65 APPENDIX B Questionnaire Responders State Transportation Agency Abbrev. Job Title of Respondent Alabama Department of Transportation AL Transportation Director Alabama Department of Transportation AL Assistant Chief Engineer, Administration Alaska Department of Transportation and Public AK Research and T2 Manager Facilities Arizona Department of Transportation, Motor AZ Management Analyst II Vehicle Division Policy Unit Arizona Department of Transportation AZ Librarian Arizona Department of Transportation, AZ Program Manager Environmental and Enhancement Group (ITD) Arizona Department of Transportation, Statewide AZ Computer Specialist IV Project (SPM) Arkansas State Highway and Transportation AR Personnel Specialist Department California Department of Transportation, Division CA Agency-Wide Records Manager of Business, Facilities, and Security California Department of Transportation, CA Retired Supervising Librarian Transportation Library and History Center California Department of Transportation, CA Supervising Librarian Transportation Library and History Center Delaware Department of Transportation DE Support Service Administrator Georgia Department of Transportation GA State Materials and Research Engineer Georgia Department of Transportation GA Strategic Development Administrator Idaho Department of Transportation ID Research Program Manager Idaho Department of Transportation ID Records Program Manager Iowa Department of Transportation IA Director, Office of Rail Transportation Iowa Department of Transportation IA Librarian Iowa Department of Transportation IA Manager, Electronic Records Management System Iowa Department of Transportation IA Director, Operations and Finance Kansas Department of Transportation KS Bureau Chief of Personnel Services Kansas Department of Transportation KS Bureau Chief of Computer Services Kentucky Transportation Cabinet, Department of KY Administrative Branch Manager Administrative Services Louisiana Department of Transportation and LA Director, Louisiana Transportation Research Development Center Maine Department of Transportation ME Transportation Research Engineer Massachusetts Highway Department MA Assistant Chief Engineer

OCR for page 65
66 Michigan Department of Transportation MI Engineering Technician Minnesota Department of Transportation MI Director, Document and Records Management Missouri Department of Transportation MO Director, Organizational Results Montana Department Of Transportation MT Disaster Recover/Records Supervisor Montana Department of Transportation MT Research Engineer Nebraska Department of Roads NE Communication Division Manager Nebraska Department of Roads NE Communication Services Manager Nevada Department of Transportation NV Chief Operations Analysis Engineer New Jersey Department of Transportation NJ Executive Assistant I New Mexico Department of Transportation NM Research Engineer New York State Departm ent of Transportation NY Acting Director, Human Resources Ohio Department of Transportation OH Library Administrator Pennsylvania Department of Transportation PA Training Manager Rhode Island Department of Transportation RI Deputy Chief Engineer South Carolina Department of Transportation SC Research Engineer South Dakota Department of Transportation SD Research Program Manager Tennessee Department of Transportation TN Director, Human Resources Texas Department of Transportation TX Training Specialist, Human Resources Division Utah Department of Transportation UT Director of Research and Development Vermont Agency of Transportation VT Research and Testing Engineer Vermont Department of Transportation VT Analyst in Human Resources Virginia Department of Transportation VA Knowledge Management Officer Wyoming Department of Transportation WY Training Manager Department of Transportation and Works, NL Manager of Highway Design Government of Newfoundland and Labrador City of Edmonton, Transportation Department ED Manager, Streets Engineering New Brunswick Department of Transportation NB Research Engineer New Brunswick Department of Transportation NB Policy Analyst Northwest Territory Department of Transportation NT Assistant Director Highways . Note: Some STAs had more than one responder