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72 APPENDIX E Detailed Results for Question 5 TABLE E1 CONTAINS DETAILED RESULTS BY STATE TRANSPORTATION AGENCIES FOR QUESTION 5 Go to Different Division Level Work Units On Informal Spend a Lot of Central Work Unit or Depending on Basis Go to Time Figuring Other (see Functional Individual with What Is Knowledge Where Things comments STA Unit KM Responsibility Needed Individuals Are below) AK X X AL X AR X X X AZ X X X X X X CA X X X X X DE X GA X X IA X X X ID X X X KS X X X LA X KY X X X X MA X X ME X X X MN X X X X MO X MT X X X X NE X X X X NJ X X X X NL X NM X X X NV X X X NY X X X OH X X X X PA X X X RI X SC X SD X X TN X X X X TX X X X X X X UT X X X X VA X X X X VT X X ED X X NB X Total 17 8 28 26 13 8 Note: Multiple selections allowed.

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73 TABLE E2 LISTS COMMENTS REGARDING QUESTION 5 STA Comments CA Library and History Center that includes archival information, records manager, individual units IA Library, records management. The Records Center is working toward recentralizing access to information through the use of the document management system. MA Transportation Library; archives ME Library, archives, TEDOCS (our e-filing system) MN Enterprise Document Management System (EDMS) staff and library staff. EDMS is in roll-out; transition from current storage to central repository. MT Library, records management, information technology (IT) (electronic data). Knowledge and written documentation is spread out throughout MDT. At times, different offices are contacted to share information. NE Library, archives, records management, IT PA It was in our training department, but I have changed positions and am now in the Drivers License/Motor Vehicle arena. (Note: the Pennsylvania respondent was the Training Manager.) TN Library, archives, and records management [are the central functional units] TX The agency's intranet, known as "Crossroads," contains links to all internal policy and procedures manuals, such as the Occupation Safety Manual, Human Resources Manual, Records Management Manual, and many more. It also gives employees access to information from each district, division, and office, including those listed in the answer to Question 3 (Appendix D). Much of this information is also available to the general public through the department's public website, www.dot.state.tx.us, as well as information of interest to the general public, such as news, programs, manuals, roadway information, transportation studies, customer services, etc. Search capabilities are very limited on both the intranet and Internet sites. You pretty much need to know which links to start with to drill down to find the information you need, especially on the intranet. A current project is to redesign the Internet site, among other things, addressing the public site's search capability. UT The library and archives [are the central units]. Also, the technology transfer engineer will acquire most requests. VA Have spent a lot of time trying to figure out where things are--we are trying to establish a systematic process. VT Selecting staff with experience and topic-based expert selection are possible within the size of the agency.