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Compilation of Public Opinion Data on Tolls and Road Pricing (2008)

Chapter: Appendix A - Survey Questionnaire

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Page 53
Suggested Citation:"Appendix A - Survey Questionnaire." National Academies of Sciences, Engineering, and Medicine. 2008. Compilation of Public Opinion Data on Tolls and Road Pricing. Washington, DC: The National Academies Press. doi: 10.17226/14151.
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Page 53
Page 54
Suggested Citation:"Appendix A - Survey Questionnaire." National Academies of Sciences, Engineering, and Medicine. 2008. Compilation of Public Opinion Data on Tolls and Road Pricing. Washington, DC: The National Academies Press. doi: 10.17226/14151.
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Page 54

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54 Information on how the survey was conducted and its outcomes is presented in chapter two in the section on Survey of Practitioners. Part I: General Information and Perspectives We are doing an interesting national study for the National Cooperative Highway Research Program (NCHRP) to synthesize public opinion data on tolls and road pricing. We are interviewing relevant persons from state DOTs, metropolitan planning organizations, (MPOs), toll road authorities, and other agencies to identify public opinion surveys and polls on these topics so that we can gather the pertinent data. 1. Do you know of surveys or polls sponsored by your organization or any other organization since 2000 that measured public opinion on road pricing or toll roads? Who? When? Topics? 2. If talking to sponsor: Can we have access to the data? Findings? Methods? 3. What do you think influences public opinion on toll roads or road pricing? On what do you base that? 4. Have you noticed any shifts in public opinion about road pricing or toll roads in your region? State? On what do you base that? 5. Do you think public opinion varies according to type of project? e.g., toll road, HOT lane, truck only toll lanes, managed lanes, cordon pricing, congestion pricing? What evidence do you have? 6. What do you think public opinion is on Public–Private Partnerships (private investment in road infrastructure)? 7. What arguments supporting road pricing and tolling are prevalent among the customers/public you serve? Please detail. 8. What arguments for rejecting road pricing and tolling are prevalent among the customers/public you serve? Please detail. 9. How does media attention fit into your observations about public opinion on toll roads or road pricing? Was there any media attention about tolling or road pricing prior to this activity? 10. Any last comments about public opinion on toll roads or road pricing? Part II: Situational Context Description (for specific projects) 1. Project Sponsor: 2. Project Type: Toll Road APPENDIX A Survey Questionnaire

55 Managed Lanes: What type: Express Toll Lanes HOT Lanes Truck Only Toll Lanes Other:____________ 3. Project Goals: (Check all that apply). Congestion Mitigation Revenue Generation Finance the Facility Other:________________ 4. Enabling Laws or Legislative Support: 5. Does the project represent new capacity or conversion of existing capacity? 6. Price Structure: 7. Is Pricing: Flat Congestion Priced Dynamically Priced Other:_____________ 8. Tolls collected via: Attended Toll Booths Electronic Toll Collection Technology Open Road Tolling Other:____________ 9. Constraints of Pricing (i.e., use of revenues or time limitation): 10. Technology used for enforcement? 11. History or experience of potential customers or users with road pricing? 12. Did the opinions of the public have an impact on the implementation of the project or program? Yes: What was that impact? No Don’t Know 13. Any other important attributes of situational context. Please detail.

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TRB’s National Cooperative Highway Research Program (NCHRP) Synthesis 377: Compilation of Public Opinion Data on Tolls and Road Pricing explores how the public feels about tolls and road pricing, examines public opinion concerning charging for the use of roads, and highlights factors associated with the acceptance or rejection of road pricing.

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