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30 REFERENCES Applied Resource Integration Ltd., Implementation Guide- Research Board, National Research Council, Washington, lines for Coordinated Agency Transportation Services, D.C., 1998, 7 pp. Transportation Initiative Report, Office of Human Develop- Motavalli, J., "Live From London, Civilized Cabs," New York ment Services, U.S. Department of Health, Education, and Times, Feb. 22, 2005. Welfare, Washington, D.C., Apr. 1980a, 83 pp. Multisystems, Inc., Innovative Practices in Paratransit Ser- Applied Resource Integration Ltd., Planning Guidelines for vices, Easter Seals Project ACTION, Washington, D.C., Coordinated Agency Transportation Services, Transporta- 2002, 50 pp. tion Initiative Report, Office of Human Development Ser- Multisystems, Inc., Transit Plus, K. Martin, T. Tull, and IBI vices, U.S. Department of Health, Education, and Welfare, Group, TCRP Report 56: Integrating School Bus and Pub- Washington, D.C., Apr. 1980b, 51 pp. lic Transportation Services in Non-Urban Communities, Balog, J.N., TCRP Report 24: Guidebook for Attracting Transportation Research Board, National Research Coun- Paratransit Patrons to Fixed-Route Services, Transporta- cil, Washington, D.C., 1999, 383 pp. tion Research Board, National Research Council, Wash- Public Transportation Fact Book, 57th ed., APTA, Ameri- ington, D.C., 1997, 400 pp. can Public Transportation Association, Washington, D.C., Burkhardt, J.E., D. Koffman, and G. Murray, TCRP Report Apr. 2006. 91: Economic Benefits of Coordinating Human Service "Solving ADA Paratransit Problems; How to Cope with Re- Transportation and Transit Service, Transportation Re- ality," Proceedings of a Transportation Research Board search Board, National Research Council, Washington, Conference, Committee on Paratransit and Committee on D.C., 2003, 172 pp. Specialized Transportation, Phoenix, Ariz., May 2729, Chia, D. and H.N. Ketola, Assessment of ADA Research and 1993, 162 pp. Development Needs, Federal Transit Administration, Thatcher, R.H., Americans with Disabilities Act (ADA) Washington, D.C., 1997, 196 pp. Paratransit Eligibility Manual, Federal Transit Adminis- Dalton, D. and K. Wolf-Branigan, Moving Forward To- tration, Washington, D.C., Sep. 1993, 335 pp. gether: A Workbook for Initiating and Increasing Accessi- Transit Authority of River City, Transit Standards Manual: A ble Taxi Services in Your Community, Easter Seals Project Reference Guide, First Draft, Louisville, Ky., June 2006. ACTION, Washington, D.C., 2005. TranSystems Corporation, Center for Urban Transportation Harrell, D.C., "Prototype Taxi Gets Rave Reviews," Seattle Research, Institute for Transportation Research and Edu- Post-Intelligencer, Sep. 20, 2006. cation, and Planners Collaborative, TCRP Report 105: Kachmar, B., "Travel Training in Indiana," Proceedings of the Strategies to Increase Coordination for Transportation American Public Transit Association Bus & Paratransit Services for the Transportation Disadvantaged, Trans- Conference, Columbus, Ohio, May 1518, 2005, 3 pp. portation Research Board, National Research Council, Koffman, D., TCRP Synthesis 53: Operational Experiences Washington, D.C., 2004, 76 pp. with Flexible Transit Services, Transportation Research Weiner, R., N. Poultney, and B. Perrone, "King County Board, National Research Council, Washington, D.C., Keeps Moving: Evaluating Best Practices in ADA Para- 2003, 57 pp. transit Eligibility," Proceedings of the American Public Lave, R. and R. Mathias, State of the Art of Paratransit, Mil- Transit Association Bus & Paratransit Conference, Den- lennium Paper, Committee on Paratransit, Transportation ver, Colo., May 26, 2004, 7 pp.