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APPENDIX B Detailed Project Survey Data* Disaggregated by Service Area Descriptions (20062007) * Collected from 350 rural and small urban transit systems, 2007. 109

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110 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-1. Survey wage data by rural-urban area served. Standard No urban area served Low High Average Deviation N Administration (Annual) Director $14,000 $82,500 $42,121 $14,542 112 Administrative Assistant $12,168 $47,500 $25,468 $6,687 54 Transit Planner $16,000 $44,190 $27,892 $11,393 8 Finance Clerk $12,168 $62,400 $26,716 $10,133 41 Marketing Specialist $17,040 $43,680 $29,150 $11,717 4 Computer Operator $18,720 $26,000 $21,573 $3,886 3 Safety and Training Manager $16,640 $41,600 $30,260 $8,045 10 Rideshare Coordinator $28,565 $35,360 $31,962 $4,805 2 Trainer $15,816 $35,360 $26,072 $9,807 3 Operations (Hourly) Administrative Support $6.44 $15.36 $9.83 $1.95 33 Operations Supervisor $8.65 $25.00 $15.26 $3.84 49 Street Supervisor $11.70 $19.64 $14.60 $3.51 6 Scheduler/Call taker $6.78 $20.43 $10.86 $3.49 21 Dispatcher $5.85 $18.50 $10.56 $2.47 66 Maintenance Manager $7.50 $25.48 $15.07 $5.37 25 Maintenance Clerk $7.05 $15.89 $11.45 $4.17 4 Mechanic $9.90 $26.06 $14.22 $3.42 32 Mechanic Assistant $7.73 $14.81 $10.21 $2.61 10 Utility Worker $5.85 $13.57 $10.05 $2.42 8 Driver - CDL $6.06 $15.93 $10.17 $2.08 87 Driver - Non-CDL $5.85 $14.50 $8.58 $1.56 66 Standard Service area includes urban area Low High Average Deviation N Administration (Annual) Director $14,560 $105,000 $54,815 $20,698 105 Administrative Assistant $12,168 $55,000 $30,549 $9,410 70 Transit Planner $14,830 $83,500 $39,822 $18,386 18 Finance Clerk $12,168 $66,560 $32,743 $10,106 49 Marketing Specialist $20,800 $57,980 $39,374 $10,758 15 Computer Operator $34,000 $50,000 $43,199 $4,953 10 Safety and Training Manager $12,730 $55,736 $35,324 $11,439 23 Rideshare Coordinator $19,452 $55,736 $28,479 $11,412 8 Trainer $17,181 $54,000 $31,698 $8,593 15 Operations (Hourly) Administrative Support $6.12 $19.45 $12.09 $2.75 51 Operations Supervisor $7.25 $32.81 $19.32 $5.92 74 Street Supervisor $10.29 $26.80 $16.91 $3.86 26 Scheduler/Call taker $5.85 $24.93 $11.96 $3.87 41 Dispatcher $5.85 $20.25 $12.55 $3.48 76 Maintenance Manager $10.00 $33.39 $20.48 $5.88 49 Maintenance Clerk $6.68 $21.15 $13.96 $3.88 13 Mechanic $10.00 $23.58 $16.85 $3.31 61 Mechanic Assistant $6.83 $17.62 $12.49 $3.34 20 Utility Worker $8.50 $18.07 $12.19 $2.54 23 Driver - CDL $5.85 $20.00 $12.05 $2.84 104 Driver - Non-CDL $5.85 $16.18 $9.46 $2.30 51

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 111 Table B-2. Survey benefit data by urban/rural - 2007. Percentage Employer Employer Offers and Employer Does Not No Urban Area Served Contributes Offers Only Offer N = 179 Fringe Benefits Health Insurance - Employee 59.2% 11.7% 29.1% Health Insurance - Family 26.8% 20.7% 52.5% Disability Insurance 22.9% 12.3% 64.8% Life Insurance 43.6% 12.8% 43.6% Retirement Plan 52.0% 6.7% 41.3% Other Vacation NA 77.1% 22.9% Sick Leave NA 71.5% 28.5% Compensatory Time for Overtime NA 34.6% 65.4% Educational Opportunities NA 27.9% 72.1% Wellness Program NA 13.4% 86.6% Employees With Benefits All Employees 16.2% Full-Time Employees Only 50.3% Part-Time with Minimum Hours 14.5% Not Applicable 19.0% Benefits Compared to Labor Market Above Labor Market 43.1% About Labor Market 36.8% Below Labor Market 20.1% Percentage Employer Employer Service Area Includes Offers and Employer Does Not Urban Area Contributes Offers Only Offer N = 181 Fringe Benefits Health Insurance - Employee 62.4% 3.9% 33.7% Health Insurance - Family 32.6% 17.7% 49.7% Disability Insurance 32.6% 13.8% 53.6% Life Insurance 45.3% 11.6% 43.1% Retirement Plan 57.5% 5.5% 37.0% Other Vacation NA 70.7% 29.3% Sick Leave NA 67.4% 32.6% Compensatory Time for Overtime NA 50.9% 59.1% Educational Opportunities NA 35.9% 67.1% Wellness Program NA 28.2% 71.3% Employees With Benefits All Employees 12.2% Full-Time Employees Only 50.3% Part-Time with Minimum Hours 11.0% Not Applicable 26.5% Benefits Compared to Labor Market Above Labor Market 44.9% About Labor Market 43.4% Below Labor Market 11.8%

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112 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-3. Survey wage data by federal funding source. Standard S. 5311 Non-Urban N Low High Average Deviation Administration (Annual) Director 149 $14,000 $96,500 $43,175 $16,615 Administrative Assistant 79 $12,168 $47,500 $25,848 $7,177 Transit Planner 13 $14,830 $83,500 $28,366 $18,501 Finance Clerk 56 $12,168 $66,560 $28,494 $11,720 Marketing Specialist 6 $17,040 $41,101 $29,057 $8,545 Computer Operator 3 $20,000 $34,000 $26,667 $7,024 Safety and Training Manager 15 $12,730 $47,840 $28,864 $11,011 Rideshare Coordinator 6 $22,880 $35,360 $27,207 $4,610 Trainer 9 $15,816 $34,500 $25,876 $6,591 Operations (Hourly) Administrative Support 41 $6.12 $15.36 $9.91 $2.01 Operations Supervisor 69 $7.25 $28.85 $15.81 $5.17 Street Supervisor 11 $11.90 $19.64 $14.57 $2.74 Scheduler/Call taker 32 $6.30 $20.43 $10.65 $3.34 Dispatcher 94 $5.85 $18.50 $10.50 $2.51 Maintenance Manager 35 $7.50 $31.45 $16.67 $5.51 Maintenance Clerk 5 $6.68 $14.99 $10.32 $3.92 Mechanic 46 $9.90 $26.06 $14.69 $3.59 Mechanic Assistant 15 $6.83 $17.62 $10.26 $3.50 Utility Worker 11 $5.85 $13.57 $10.22 $2.21 Driver - CDL 123 $5.85 $17.23 $10.27 $2.30 Driver - Non-CDL 90 $5.85 $14.54 $8.65 $1.58 S. 5307 Small Urban N Low High Average Standard Administration (Annual) Director 29 $31,500 $100,805 $58,242 $14,022 Administrative Assistant 19 $2,180 $52,210 $33,225 $8,599 Transit Planner 6 $20,800 $71,349 $45,020 $17,441 Finance Clerk 15 $24,000 $57,980 $33,405 $8,563 Marketing Specialist 5 $20,800 $57,980 $41,133 $13,775 Computer Operator 1 $39,980 $39,980 $39,980 - Safety and Training Manager 9 $19,760 $55,736 $36,438 $10,990 Rideshare Coordinator 3 $24,211 $55,736 $36,356 $16,963 Trainer 3 $28,663 $39,884 $33,249 $5,884 Operations (Hourly) Administrative Support 21 $6.44 $15.95 $12.32 $2.46 Operations Supervisor 24 $11.50 $32.81 $20.28 $5.03 Street Supervisor 10 $13.93 $26.80 $18.13 $4.37 Scheduler/Call taker 7 $7.83 $15.49 $11.70 $2.46 Dispatcher 22 $7.50 $20.25 $14.68 $3.35 Maintenance Manager 20 $14.00 $31.32 $21.16 $4.37 Maintenance Clerk 5 $12.22 $18.29 $14.78 $2.43 Mechanic 22 $13.25 $21.00 $16.86 $2.06 Mechanic Assistant 7 $11.82 $13.82 $12.74 $0.70 Utility Worker 12 $9.00 $18.07 $12.29 $2.51 Driver - CDL 32 $7.75 $20.00 $13.35 $2.43 Driver - Non-CDL 4 $10.00 $13.91 $12.61 $1.82

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 113 Table B-3. (Continued). Small Urban N Low High Average Deviation Administration (Annual) Director 24 $224,960 $101,920 $62,278 $19,097 Administrative Assistant 16 $23,478 $55,000 $35,256 $9,854 Transit Planner 5 $31,000 $47,722 $42,082 $6,416 Finance Clerk 13 $24,000 $47,500 $32,335 $5,945 Marketing Specialist 6 $22,880 $54,000 $40,383 $10,352 Computer Operator 4 $40,000 $48,880 $43,956 $4,209 Safety and Training Manager 5 $35,220 $41,600 $37,922 $2,711 Rideshare Coordinator 1 $19,452 $19,452 $19,452 - Trainer 3 $31,200 $54,000 $40,187 $12,142 Operations (Hourly) Administrative Support 16 $8.25 $16.59 $11.72 $2.30 Operations Supervisor 18 $12.40 $28.43 $20.27 $4.56 Street Supervisor 6 $10.29 $21.15 $16.96 $3.97 Scheduler/Call taker 12 $5.85 $16.92 $12.01 $3.00 Dispatcher 16 $8.75 $18.93 $13.20 $2.87 Maintenance Manager 11 $12.50 $26.93 $18.66 $5.43 Maintenance Clerk 6 $10.84 $21.15 $15.31 $3.90 Mechanic 17 $10.00 $23.08 $17.14 $3.75 Mechanic Assistant 4 $8.25 $14.79 $11.37 $2.85 Utility Worker 5 $8.50 $16.95 $12.93 $3.40 Driver - CDL 22 $7.59 $16.59 $12.88 $2.19 Driver - Non-CDL 9 $7.59 $16.18 $10.81 $2.63 S. 5310 Only N Low High Average Standard Administration (Annual) Director 5 $22,704 $90,025 $51,522 $25,902 Administrative Assistant 3 $12,168 $31,262 $24,477 $10,678 Transit Planner 0 - - - - Finance Clerk 2 $24,960 $26,000 $25,480 $735 Marketing Specialist 0 - - - - Computer Operator 2 $18,720 $47,000 $32,860 $19,997 Safety and Training Manager 1 $38,750 $38,750 $38,750 - Rideshare Coordinator 0 - - - - Trainer 1 $38,750 $38,750 $38,750 - Operations (Hourly) Administrative Support 1 $12.63 $12.63 $12.63 - Operations Supervisor 3 $12.50 $32.45 $20.59 $10.50 Street Supervisor 1 $18.63 $18.63 $18.63 - Scheduler/Call taker 2 $8.40 $13.17 $10.78 $3.37 Dispatcher 2 $12.02 $12.63 $12.32 $0.43 Maintenance Manager 2 $7.61 $22.60 $15.10 $10.60 Maintenance Clerk 0 - - - - Mechanic 1 $18.88 $18.88 $18.88 - Mechanic Assistant 1 $16.79 $16.79 $16.79 - Utility Worker 0 - - - - Driver - CDL 5 $7.16 $12.63 $10.60 $2.35 Driver - Non-CDL 6 $5.85 $12.63 $8.15 $2.39

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114 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-4. Survey benefit federal funding source - 2007. Percentage Employer Employer Offers and Employer Does Not S. 5311 Non-Urban Contributes Offers Only Offer N = 235 Fringe Benefits Health Insurance - Employee 63.4% 9.8% 26.8% Health Insurance - Family 27.2% 20.4% 52.3% Disability Insurance 24.3% 14.5% 61.3% Life Insurance 44.7% 13.6% 41.7% Retirement Plan 55.7% 6.4% 37.9% Other Vacation NA 80.9% 19.1% Sick Leave NA 75.3% 24.7% Compensatory Time for Overtime NA 41.7% 58.3% Educational Opportunities NA 32.8% 67.2% Wellness Program NA 17.9% 81.7% Employees With Benefits All Employees 16.6% Full-Time Employees Only 53.2% Part-Time with Minimum Hours 14.5% Not Applicable 15.7% Benefits Compared to Labor Market Above Labor Market 41.9% About Labor Market 37.9% Below Labor Market 20.2% Percentage Employer Employer Offers and Employer Does Not S. 5307 Small Urban Contributes Offers Only Offer N = 43 Fringe Benefits Health Insurance - Employee 69.8% 4.7% 25.6% Health Insurance - Family 58.1% 11.6% 30.2% Disability Insurance 51.2% 16.3% 32.6% Life Insurance 55.8% 16.3% 27.9% Retirement Plan 72.1% 4.7% 23.3% Other Vacation NA 76.7% 23.3% Sick Leave NA 74.4% 25.6% Compensatory Time for Overtime NA 37.2% 62.8% Educational Opportunities NA 46.5% 53.5% Wellness Program NA 37.2% 62.8% Employees With Benefits All Employees 11.6% Full-Time Employees Only 62.8% Part-Time with Minimum Hours 4.7% Not Applicable 20.9% Benefits Compared to Labor Market Above Labor Market 64.7% About Labor Market 32.4% Below Labor Market 2.9%

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 115 Table B-4. (Continued). Percentage Employer Employer Both Non-Urban and Small Offers and Employer Does Not Urban Contributes Offers Only Offer N = 28 Fringe Benefits Health Insurance - Employee 85.7% 3.6% 10.7% Health Insurance - Family 42.9% 32.1% 25.0% Disability Insurance 39.3% 10.7% 50.0% Life Insurance 64.3% 17.9% 17.9% Retirement Plan 67.9% 14.3% 17.9% Other Vacation NA 89.3% 10.7% Sick Leave NA 89.3% 10.7% Compensatory Time for Overtime NA 50.0% 50.0% Educational Opportunities NA 39.3% 60.7% Wellness Program NA 32.1% 67.9% Employees With Benefits All Employees 17.9% Full-Time Employees Only 53.6% Part-Time with Minimum Hours 17.9% Not Applicable 10.7% Benefits Compared to Labor Market Above Labor Market 36.0% About Labor Market 56.0% Below Labor Market 8.0% Percentage Employer Employer Offers and Employer Does Not S. 5310 Only Contributes Offers Only Offer N = 11 Fringe Benefits Health Insurance - Employee 45.5% 0.0% 54.5% Health Insurance - Family 9.1% 27.3% 63.6% Disability Insurance 18.2% 0.0% 81.8% Life Insurance 27.3% 0.0% 72.7% Retirement Plan 45.5% 0.0% 54.5% Other Vacation NA 45.5% 54.5% Sick Leave NA 45.5% 54.5% Compensatory Time for Overtime NA 18.2% 81.8% Educational Opportunities NA 27.3% 72.7% Wellness Program NA 18.2% 81.8% Employees With Benefits All Employees 9.1% Full-Time Employees Only 36.4% Part-Time with Minimum Hours 27.3% Not Applicable 27.3% Benefits Compared to Labor Market Above Labor Market 25.0% About Labor Market 62.5% Below Labor Market 12.5% (continued on next page)

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116 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-4. (Continued). Percentage Employer Employer Offers and Employer Does Not JARC Only Contributes Offers Only Offer N=3 Fringe Benefits Health Insurance - Employee 100.0% 0.0% 0.0% Health Insurance - Family 33.3% 33.3% 33.3% Disability Insurance 100.0% 0.0% 0.0% Life Insurance 66.7% 0.0% 33.3% Retirement Plan 66.7% 0.0% 33.3% Other Vacation NA 100.0% 0.0% Sick Leave NA 66.7% 33.3% Compensatory Time for Overtime NA 0.0% 100.0% Educational Opportunities NA 0.0% 100.0% Wellness Program NA 0.0% 100.0% Employees With Benefits All Employees 33.3% Full-Time Employees Only 66.7% Part-Time with Minimum Hours 0.0% Not Applicable 0.0% Benefits Compared to Labor Market Above Labor Market 33.3% About Labor Market 66.7% Below Labor Market Percentage Employer Employer Offers and Employer Does Not Other Funding Contributes Offers Only Offer N=3 Fringe Benefits Health Insurance - Employee 33.3% 0.0% 66.7% Health Insurance - Family 0.0% 0.0% 100.0% Disability Insurance 33.3% 0.0% 66.7% Life Insurance 33.3% 0.0% 66.7% Retirement Plan 66.7% 0.0% 33.3% Other Vacation NA 33.3% 66.7% Sick Leave NA 33.3% 66.7% Compensatory Time for Overtime NA 0.0% 100.0% Educational Opportunities NA 33.3% 66.7% Wellness Program NA 33.3% 66.7% Employees With Benefits All Employees 0.0% Full-Time Employees Only 33.3% Part-Time with Minimum Hours 0.0% Not Applicable 66.7% Benefits Compared to Labor Market Above Labor Market 50.0% About Labor Market 0.0% Below Labor Market 50.0%

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 117 Table B-5. Survey wage data by service area. Standard Single Municipal Service Area Low High Average Deviation N Administration (Annual) Director $18,720 $85,000 $52,119 $14,813 42 Administrative Assistant $14,560 $52,210 $29,669 $8,801 22 Transit Planner $36,292 $55,000 $43,055 $10,374 3 Finance Clerk $16,640 $39,000 $29,858 $7,110 13 Marketing Specialist $20,800 $54,000 $37,400 $23,475 2 Computer Operator $50,000 $50,000 $50,000 $0 1 Safety and Training Manager $19,760 $53,040 $33,308 $9,715 9 Rideshare Coordinator $24,211 $24,211 $24,211 $0 1 Trainer $27,040 $54,000 $35,922 $9,977 6 Operations (Hourly) Administrative Support $6.44 $19.45 $12.10 $3.19 21 Operations Supervisor $8.50 $28.13 $17.85 $4.69 29 Street Supervisor $13.00 $25.07 $17.74 $3.54 12 Scheduler/Call taker $6.78 $24.93 $13.18 $4.73 12 Dispatcher $6.49 $18.79 $13.01 $3.03 29 Maintenance Manager $13.46 $32.45 $20.44 $5.53 17 Maintenance Clerk $12.22 $21.15 $15.29 $3.17 6 Mechanic $10.50 $23.58 $16.54 $3.10 24 Mechanic Assistant $11.82 $17.39 $13.51 $1.75 9 Utility Worker $10.31 $14.52 $12.12 $1.39 9 Driver - CDL $7.25 $16.87 $12.02 $2.43 47 Driver - Non-CDL $6.50 $14.54 $9.79 $2.49 17 Standard Multi-Town Service Area Low High Average Deviation N Administration (Annual) Director $14,000 $73,626 $49,305 $17,417 30 Administrative Assistant $20,000 $40,000 $29,943 $6,063 15 Transit Planner $15,600 $48,804 $25,981 $15,364 4 Finance Clerk $26,950 $57,980 $34,682 $9,485 10 Marketing Specialist $38,453 $57,980 $46,216 $8,985 4 Computer Operator $20,000 $20,000 $20,000 $0 1 Safety and Training Manager $13,520 $55,736 $34,439 $18,555 5 Rideshare Coordinator $35,360 $55,736 $45,548 $14,408 2 Trainer $29,120 $29,120 $29,120 $0 1 Operations (Hourly) Administrative Support $8.63 $15.36 $12.23 $2.24 11 Operations Supervisor $13.50 $32.81 $20.73 $4.86 17 Street Supervisor $16.36 $26.80 $20.55 $5.51 3 Scheduler/Call taker $6.50 $12.21 $9.30 $2.37 7 Dispatcher $5.85 $20.25 $12.83 $4.59 17 Maintenance Manager $13.60 $31.32 $22.49 $4.69 13 Maintenance Clerk $14.00 $18.29 $16.15 $3.04 2 Mechanic $12.50 $26.06 $17.99 $3.20 18 Mechanic Assistant $8.25 $14.81 $10.55 $2.93 4 Utility Worker $8.17 $18.07 $12.19 $2.92 10 Driver - CDL $7.25 $20.00 $12.70 $3.21 28 Driver - Non-CDL $5.85 $13.78 $8.46 $2.12 11 (continued on next page)

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118 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-5. (Continued). Standard Single County Service Area Low High Average Deviation N Administration (Annual) Director $14,560 $105,000 $45,987 $20,804 86 Administrative Assistant $12,168 $55,000 $27,791 $8,569 50 Transit Planner $14,830 $83,500 $35,297 $21,303 13 Finance Clerk $12,168 $66,560 $29,269 $12,828 37 Marketing Specialist $22,880 $45,000 $32,480 $9,744 4 Computer Operator $26,000 $48,880 $38,221 $7,643 6 Safety and Training Manager $12,730 $47,840 $37,233 $14,012 5 Rideshare Coordinator $26,520 $27,040 $26,780 $367 2 Trainer $27,000 $34,500 $31,092 $3,257 4 Operations (Hourly) Administrative Support $6.12 $16.59 $10.63 $2.90 25 Operations Supervisor $7.25 $28.13 $16.74 $6.30 41 Street Supervisor $12.50 $20.84 $15.39 $2.75 9 Scheduler/Call taker $5.85 $20.43 $11.91 $4.09 23 Dispatcher $6.31 $18.93 $11.12 $2.87 59 Maintenance Manager $7.50 $31.25 $17.62 $7.65 18 Maintenance Clerk $6.68 $16.83 $11.35 $4.89 5 Mechanic $10.00 $22.00 $15.84 $3.52 27 Mechanic Assistant $6.83 $17.62 $10.74 $3.76 8 Utility Worker $5.85 $16.95 $11.52 $3.55 8 Driver - CDL $6.06 $17.23 $10.65 $2.51 70 Driver - Non-CDL $5.85 $16.18 $8.86 $1.94 49 Standard Multi-County Service Area Low High Average Deviation N Administration (Annual) Director $19,885 $101,920 $48,537 $19,297 57 Administrative Assistant $12,168 $52,000 $27,631 $9,741 37 Transit Planner $31,000 $50,178 $41,331 $8,334 6 Finance Clerk $12,168 $47,424 $29,394 $8,770 30 Marketing Specialist $17,040 $49,920 $35,292 $10,230 9 Computer Operator $18,720 $47,000 $39,476 $11,828 5 Safety and Training Manager $21,840 $41,600 $32,636 $7,019 14 Rideshare Coordinator $19,452 $29,120 $24,579 $4,140 5 Trainer $15,816 $38,750 $26,381 $8,930 7 Operations (Hourly) Administrative Support $8.36 $17.43 $10.60 $1.95 27 Operations Supervisor $9.07 $32.45 $17.24 $5.26 36 Street Supervisor $10.29 $19.64 $14.27 $3.43 8 Scheduler/Call taker $7.83 $19.62 $11.06 $2.69 20 Dispatcher $7.25 $19.62 $10.91 $2.56 36 Maintenance Manager $7.61 $33.39 $16.29 $5.20 26 Maintenance Clerk $8.86 $15.89 $11.64 $2.99 4 Mechanic $9.90 $22.08 $13.93 $3.38 24 Mechanic Assistant $7.73 $16.79 $11.36 $3.81 9 Utility Worker $8.50 $11.06 $9.39 $1.14 4 Driver - CDL $6.50 $16.18 $10.35 $2.19 45 Driver - Non-CDL $6.49 $14.50 $8.89 $1.66 39

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 119 Table B-5. (Continued). Standard Indian Tribal Res Service Area Low High Average Deviation N Administration (Annual) Director $33,488 $50,000 $41,744 $11,675 2 Administrative Assistant NA NA NA NA NA Transit Planner NA NA NA NA NA Finance Clerk NA NA NA NA NA Marketing Specialist NA NA NA NA NA Computer Operator NA NA NA NA NA Safety and Training Manager NA NA NA NA NA Rideshare Coordinator NA NA NA NA NA Trainer NA NA NA NA NA NA NA NA NA NA Operations (Hourly) NA NA NA NA NA Administrative Support NA NA NA NA NA Operations Supervisor NA NA NA NA NA Street Supervisor NA NA NA NA NA Scheduler/Call taker NA NA NA NA NA Dispatcher $5.85 $5.85 $5.85 $0.00 1 Maintenance Manager NA NA NA NA NA Maintenance Clerk NA NA NA NA NA Mechanic NA NA NA NA NA Mechanic Assistant NA NA NA NA NA Utility Worker NA NA NA NA NA Driver - CDL $5.85 $5.85 $5.85 $0.00 1 Driver - Non-CDL $8.29 $8.29 $8.29 $0.00 1

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130 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-8. (Continued). Percentage Employer Employer Offers and Employer Does Not South Atlantic Contributes Offers Only Offer N = 58 Fringe Benefits Health Insurance - Employee 72.4% 3.4% 24.1% Health Insurance - Family 32.8% 20.7% 46.6% Disability Insurance 31.0% 12.1% 56.9% Life Insurance 46.6% 15.5% 37.9% Retirement Plan 62.1% 6.9% 31.0% Other Vacation NA 79.3% 20.7% Sick Leave NA 74.1% 25.9% Compensatory Time for Overtime NA 41.4% 58.6% Educational Opportunities NA 32.8% 67.2% Wellness Program NA 19.0% 81.0% Employees With Benefits All Employees 12.1% Full-Time Employees Only 58.6% Part-Time with Minimum Hours 10.3% Not Applicable 19.0% Benefits Compared to Labor Market Above Labor Market 51.1% About Labor Market 33.3% Below Labor Market 15.6% Percentage Employer Employer Offers and Employer Does Not East South Central Contributes Offers Only Offer N = 10 Fringe Benefits Health Insurance - Employee 0.0% 70.0% 30.0% Health Insurance - Family 20.0% 40.0% 40.0% Disability Insurance 40.0% 20.0% 40.0% Life Insurance 50.0% 20.0% 30.0% Retirement Plan 70.0% 0.0% 30.0% Other Vacation NA 60.0% 40.0% Sick Leave NA 60.0% 40.0% Compensatory Time for Overtime NA 50.0% 50.0% Educational Opportunities NA 30.0% 70.0% Wellness Program NA 30.0% 70.0% Employees With Benefits All Employees 10.0% Full-Time Employees Only 60.0% Part-Time with Minimum Hours 0.0% Not Applicable 30.0% Benefits Compared to Labor Market Above Labor Market 57.1% About Labor Market 42.9% Below Labor Market 0.0%

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 131 Table B-8. (Continued). Percentage Employer Employer Offers and Employer Does Not West South Central Contributes Offers Only Offer N = 49 Fringe Benefits Health Insurance - Employee 67.3% 4.1% 28.6% Health Insurance - Family 24.5% 24.5% 51.0% Disability Insurance 28.6% 16.3% 55.1% Life Insurance 57.1% 8.2% 34.7% Retirement Plan 59.2% 4.1% 36.7% Other Vacation NA 75.5% 24.5% Sick Leave 77.6% 22.4% Compensatory Time for Overtime 44.9% 55.1% Educational Opportunities 34.7% 65.3% Wellness Program 30.6% 69.4% Employees With Benefits All Employees 14.3% Full-Time Employees Only 55.1% Part-Time with Minimum Hours 8.2% Not Applicable 22.4% Benefits Compared to Labor Market Above Labor Market 56.4% About Labor Market 33.3% Below Labor Market 10.3% Percentage Employer Employer Offers and Employer Does Not Mountain Contributes Offers Only Offer N = 45 Fringe Benefits Health Insurance - Employee 42.2% 8.9% 48.9% Health Insurance - Family 28.9% 15.6% 55.6% Disability Insurance 17.8% 11.1% 71.1% Life Insurance 28.9% 13.3% 57.8% Retirement Plan 48.9% 4.4% 46.7% Other Vacation 62.2% 37.8% Sick Leave 57.8% 42.2% Compensatory Time for Overtime 42.2% 57.8% Educational Opportunities 37.8% 62.2% Wellness Program 35.6% 64.4% Employees With Benefits All Employees 17.8% Full-Time Employees Only 33.3% Part -ime with Minimum Hours 17.8% Not Applicable 31.1% Benefits Compared to Labor Market Above Labor Market 28.1% About Labor Market 40.6% Below Labor Market 31.3% (continued on next page)

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132 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-8. (Continued). Percentage Employer Employer Offers and Employer Does Not Pacific Contributes Offers Only Offer N = 22 Fringe Benefits Health Insurance - Employee 40.9% 18.2% 40.9% Health Insurance - Family 22.7% 18.2% 591.0% Disability Insurance 27.3% 13.6% 59.1% Life Insurance 40.9% 13.6% 45.5% Retirement Plan 45.5% 9.1% 45.5% Other Vacation NA 59.1% 40.9% Sick Leave NA 59.1% 40.9% Compensatory Time for Overtime NA 40.9% 59.1% Educational Opportunities NA 9.1% 90.9% Wellness Program NA 9.1% 90.9% Employees With Benefits All Employees 4.5% Full-Time Employees Only 40.9% Part-Time with Minimum Hours 13.6% Not Applicable 40.9% Benefits Compared to Labor Market Above Labor Market 46.2% About Labor Market 46.2% Below Labor Market 7.7%

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 133 Table B-9. Survey wage data by APTA region - 2007. Standard New England Low High Average Deviation N Administration (Annual) Director $41,500 $87,899 $58,621 $13,260 17 Administrative Assistant $20,800 $41,873 $29,638 $5,907 10 Transit Planner $20,800 $47,722 $34,261 $19,037 2 Finance Clerk $26,000 $45,000 $31,914 $6,337 10 Marketing Specialist $17,040 $40,000 $28,300 $10,293 4 Computer Operator NA NA NA NA NA Safety and Training Manager $39,520 $40,200 $39,860 $480 2 Rideshare Coordinator $22,880 $35,360 $29,120 $8,824 2 Trainer NA NA NA NA NA Operations (Hourly) Administrative Support $7.45 $15.95 $11.89 $2.55 10 Operations Supervisor $11.78 $26.92 $17.93 $4.23 13 Street Supervisor $16.64 $19.64 $18.14 $2.11 2 Scheduler/Call taker $10.66 $12.21 $11.40 $0.70 4 Dispatcher $8.25 $19.01 $12.80 $4.02 10 Maintenance Manager $14.98 $26.93 $22.29 $3.95 7 Maintenance Clerk $15.95 $18.29 $17.12 $1.65 2 Mechanic $12.23 $21.00 $16.80 $2.74 11 Mechanic Assistant $10.00 $14.81 $12.42 $2.40 3 Utility Worker $13.36 $13.57 $13.46 $0.15 2 Driver - CDL $7.97 $20.00 $12.40 $3.05 19 Driver - Non-CDL $8.71 $12.08 $9.72 $1.00 10 Standard Middle Atlantic Low High Average Deviation N Administration (Annual) Director $37,005 $105,000 $67,450 $20,931 14 Administrative Assistant $20,000 $41,000 $28,210 $7,641 13 Transit Planner $22,880 $83,500 $48,950 $21,186 3 Finance Clerk $16,431 $49,920 $33,030 $9,471 10 Marketing Specialist $27,040 $54,000 $41,118 $12,316 4 Computer Operator $20,000 $40,471 $31,490 $10,463 3 Safety and Training Manager $40,000 $47,840 $44,485 $3,377 4 Rideshare Coordinator $27,040 $27,040 $27,040 $0 1 Trainer $27,000 $54,000 $38,500 $13,937 3 Operations (Hourly) Administrative Support $8.00 $16.59 $13.16 $2.79 9 Operations Supervisor $18.03 $28.13 $23.34 $3.54 10 Street Supervisor $13.87 $21.15 $16.35 $3.26 4 Scheduler/Call taker $9.68 $17.55 $14.18 $3.59 5 Dispatcher $9.04 $20.25 $14.28 $3.27 12 Maintenance Manager $16.59 $31.25 $22.72 $4.69 9 Maintenance Clerk $9.99 $21.15 $15.57 $7.89 2 Mechanic $12.50 $23.08 $18.10 $3.04 11 Mechanic Assistant $9.13 $15.10 $11.15 $3.41 3 Utility Worker $8.17 $12.68 $10.91 $1.69 5 Driver - CDL $9.04 $17.23 $13.66 $2.40 16 Driver - Non-CDL $9.00 $13.78 $11.82 $2.50 3 (continued on next page)

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134 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-9. (Continued). Standard Great Lakes Low High Average Deviation N Administration (Annual) Director $21,000 $82,500 $44,390 $14,762 42 Administrative Assistant $14,560 $55,000 $26,644 $10,725 18 Transit Planner $23,920 $55,000 $36,640 $16,289 3 Finance Clerk $12,168 $62,400 $30,872 $14,447 17 Marketing Specialist $33,000 $57,980 $45,326 $12,493 3 Computer Operator NA NA NA NA NA Safety and Training Manager $21,840 $55,736 $33,831 $13,502 5 Rideshare Coordinator $55,736 $55,736 $55,736 $0 1 Trainer $27,040 $27,040 $27,040 $0 1 Operations (Hourly) Administrative Support $7.75 $16.59 $10.72 $2.63 13 Operations Supervisor $7.25 $32.81 $17.60 $6.94 23 Street Supervisor $12.75 $26.80 $17.46 $6.56 4 Scheduler/Call taker $6.30 $17.50 $10.06 $3.49 8 Dispatcher $5.85 $18.79 $10.57 $2.67 32 Maintenance Manager $10.50 $31.32 $17.38 $6.27 11 Maintenance Clerk $7.05 $16.83 $11.94 $6.91 2 Mechanic $10.00 $20.00 $14.77 $2.88 21 Mechanic Assistant $6.83 $13.82 $9.85 $2.72 5 Utility Worker $10.31 $18.07 $14.90 $3.28 4 Driver - CDL $7.85 $18.07 $11.31 $2.53 32 Driver - Non-CDL $7.00 $10.65 $8.62 $0.91 25 Standard North Central Low High Average Deviation N Administration (Annual) Director $14,560 $76,960 $36,684 $13,840 45 Administrative Assistant $17,680 $41,600 $27,190 $7,735 19 Transit Planner $23,000 $30,000 $26,500 $7,735 2 Finance Clerk $12,168 $37,440 $26,838 $8,713 9 Marketing Specialist $20,800 $20,800 $20,800 $0 1 Computer Operator NA NA NA NA NA Safety and Training Manager $36,400 $37,224 $36,811 $582 2 Rideshare Coordinator $26,520 $26,520 $26,520 $0 1 Trainer $31,200 $31,200 $31,200 $0 1 Operations (Hourly) Administrative Support $6.44 $10.18 $8.26 $1.87 3 Operations Supervisor $9.45 $19.37 $15.27 $3.44 11 Street Supervisor $12.25 $15.45 $13.85 $2.26 2 Scheduler/Call taker $7.00 $12.02 $8.94 $2.15 4 Dispatcher $5.85 $17.57 $10.95 $3.21 24 Maintenance Manager $7.50 $19.03 $13.74 $4.13 6 Maintenance Clerk NA NA NA NA NA Mechanic $10.73 $20.00 $14.55 $3.39 5 Mechanic Assistant NA NA NA NA NA Utility Worker $11.10 $12.66 $11.83 $0.78 3 Driver - CDL $5.85 $15.46 $9.76 $1.97 39 Driver - Non-CDL $5.85 $14.50 $8.56 $1.93 23

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 135 Table B-9. (Continued). Standard Southeast Low High Average Deviation N Administration (Annual) Director $18,000 $100,805 $48,562 $17,406 50 Administrative Assistant $12,168 $52,210 $28,043 $9,328 34 Transit Planner $14,830 $71,349 $35,298 $18,720 10 Finance Clerk $12,574 $47,424 $28,841 $7,665 24 Marketing Specialist $22,880 $41,101 $35,543 $8,511 4 Computer Operator $18,720 $48,880 $35,916 $13,041 5 Safety and Training Manager $12,730 $41,600 $26,635 $10,820 10 Rideshare Coordinator $28,565 $29,120 $28,842 $392 2 Trainer $17,181 $24,752 $21,181 $3,803 3 Operations (Hourly) Administrative Support $6.12 $15.50 $10.40 $2.28 25 Operations Supervisor $7.65 $28.85 $16.05 $5.51 31 Street Supervisor $11.90 $20.84 $15.73 $2.99 8 Scheduler/Call taker $6.50 $16.92 $10.43 $2.74 21 Dispatcher $6.50 $18.93 $11.62 $2.98 28 Maintenance Manager $7.61 $31.45 $17.04 $5.43 21 Maintenance Clerk $6.68 $16.18 $12.36 $3.76 6 Mechanic $9.90 $19.44 $14.21 $2.71 21 Mechanic Assistant $7.35 $17.39 $11.12 $3.46 8 Utility Worker $5.85 $16.95 $10.15 $3.20 8 Driver - CDL $6.70 $16.18 $10.78 $2.52 38 Driver - Non-CDL $5.85 $16.18 $8.70 $2.18 31 Standard Southwest/Mountain Low High Average Deviation N Administration (Annual) Director $14,000 $90,025 $46,683 $18,186 38 Administrative Assistant $12,324 $43,404 $27,919 $7,525 23 Transit Planner $16,296 $37,876 $28,573 $9,008 4 Finance Clerk $12,168 $39,000 $23,495 $8,183 13 Marketing Specialist NA NA NA NA NA Computer Operator $47,000 $50,000 $48,500 $2,121 2 Safety and Training Manager $19,760 $53,040 $33,725 $10,909 7 Rideshare Coordinator $19,452 $24,211 $22,180 $2,455 3 Trainer $15,816 $39,884 $31,681 $8,049 7 Operations (Hourly) Administrative Support $6.50 $19.45 $11.16 $2.70 19 Operations Supervisor $8.65 $32.45 $17.53 $4.97 28 Street Supervisor $10.29 $25.07 $16.69 $4.41 11 Scheduler/Call taker $8.00 $24.93 $12.47 $4.07 14 Dispatcher $6.99 $17.35 $11.19 $2.75 29 Maintenance Manager $8.85 $32.45 $17.96 $7.11 15 Maintenance Clerk $10.84 $12.22 $11.53 $0.98 2 Mechanic $10.00 $23.58 $15.69 $3.77 16 Mechanic Assistant $8.00 $17.62 $12.82 $3.58 8 Utility Worker $8.50 $14.52 $11.57 $2.09 6 Driver - CDL $6.06 $16.00 $10.74 $2.55 36 Driver - Non-CDL $6.06 $13.91 $9.02 $2.12 23 (continued on next page)

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136 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-9. (Continued). Standard Pacific Low High Average Deviation N Administration (Annual) Director $59,572 $101,920 $79,884 $14,656 8 Administrative Assistant $29,000 $51,500 $38,288 $9,018 6 Transit Planner $44,190 $50,178 $47,183 $4,234 2 Finance Clerk $31,250 $66,560 $41,559 $13,410 6 Marketing Specialist $36,993 $49,920 $43,530 $6,464 3 Computer Operator $40,000 $44,720 $41,888 $2,497 3 Safety and Training Manager $35,360 $39,322 $37,341 $2,801 2 Rideshare Coordinator NA NA NA NA NA Trainer $29,120 $35,360 $31,546 $3,343 3 Operations (Hourly) Administrative Support $10.95 $17.43 $13.49 $2.40 5 Operations Supervisor $16.09 $28.43 $21.34 $4.25 7 Street Supervisor $18.50 $18.50 $18.50 $0.00 1 Scheduler/Call taker $5.85 $19.62 $14.30 $5.20 5 Dispatcher $8.88 $19.62 $14.11 $3.92 7 Maintenance Manager $20.00 $33.39 $26.02 $5.52 4 Maintenance Clerk $10.99 $15.89 $13.63 $2.27 3 Mechanic $15.50 $26.06 $20.79 $3.21 8 Mechanic Assistant $9.25 $16.43 $13.49 $3.76 3 Utility Worker $10.75 $11.83 $11.13 $0.61 3 Driver - CDL $9.63 $16.18 $13.10 $2.20 10 Driver - Non-CDL $14.54 $14.54 $14.54 $0.00 1

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 137 Table B-10. Survey benefit data by APTA region - 2007. Percentage Employer Employer Offers and Employer Does Not New England Contributes Offers Only Offer N = 24 Fringe Benefits Health Insurance - Employee 79.20% 0.00% 20.80% Health Insurance - Family 41.70% 25.00% 33.30% Disability Insurance 33.30% 16.70% 50.00% Life Insurance 50.00% 12.50% 37.50% Retirement Plan 58.30% 8.30% 33.30% Other Vacation 79.20% 20.80% Sick Leave 79.20% 20.80% Compensatory Time for Overtime 29.20% 70.80% Educational Opportunities 45.80% 54.20% Wellness Program 33.30% 66.70% Employees With Benefits All Employees 12.50% Full-Time Employees Only 50.00% Part-Time with Minimum Hours 16.70% Not Applicable 20.80% Benefits Compared to Labor Market Above Labor Market 36.80% About Labor Market 52.60% Below Labor Market 10.50% Percentage Employer Employer Offers and Employer Does Not Middle Atlantic Contributes Offers Only Offer N = 20 Fringe Benefits Health Insurance - Employee 70.00% 15.00% 15.00% Health Insurance - Family 50.00% 10.00% 40.00% Disability Insurance 50.00% 15.00% 30.00% Life Insurance 60.00% 15.00% 25.00% Retirement Plan 70.00% 10.00% 20.00% Other Vacation 85.00% 15.00% Sick Leave 85.00% 15.00% Compensatory Time for Overtime 35.00% 65.00% Educational Opportunities 30.00% 70.00% Wellness Program 15.00% 85.00% Employees With Benefits All Employees 5.00% Full-Time Employees Only 65.00% Part-Time with Minimum Hours 15.00% Not Applicable 15.00% Benefits Compared to Labor Market Above Labor Market 82.40% About Labor Market 17.60% Below Labor Market 0.00% (continued on next page)

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138 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-10. (Continued). Percentage Employer Employer Offers and Employer Does Not Great Lakes Contributes Offers Only Offer N = 64 Fringe Benefits Health Insurance - Employee 57.80% 9.40% 32.80% Health Insurance - Family 34.40% 10.90% 54.70% Disability Insurance 25.00% 10.90% 64.10% Life Insurance 34.40% 15.60% 50.00% Retirement Plan 45.30% 7.80% 46.90% Other Vacation 76.60% 23.40% Sick Leave 67.20% 32.80% Compensatory Time for Overtime 34.40% 65.60% Educational Opportunities 28.10% 71.90% Wellness Program 7.80% 92.20% Employees With Benefits All Employees 18.80% Full Time Employees Only 46.90% Part Time with Minimum Hours 12.50% Not Applicable 21.90% Benefits Compared to Labor Market Above Labor Market 42.00% About Labor Market 38.00% Below Labor Market 20.00% Percentage Employer Employer Offers and Employer Does Not North Central Contributes Offers Only Offer N = 72 Fringe Benefits Health Insurance - Employee 61.10% 8.30% 30.60% Health Insurance - Family 23.60% 20.80% 55.60% Disability Insurance 25.00% 12.50% 62.50% Life Insurance 48.60% 6.90% 44.40% Retirement Plan Other Vacation 77.80% 22.20% Sick Leave 69.40% 30.60% Compensatory Time for Overtime 31.90% 68.10% Educational Opportunities 34.70% 65.30% Wellness Program 18.10% 81.90% Employees With Benefits All Employees 15.30% Full-Time Employees Only 52.80% Part-Time with Minimum Hours 15.30% Not Applicable 16.70% Benefits Compared to Labor Market Above Labor Market 33.30% About Labor Market 49.20% Below Labor Market 17.50%

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Detailed Project Survey Data Disaggregated by Service Area Descriptions (20062007) 139 Table B-10. (Continued). Percentage Employer Employer Offers and Employer Does Not Southeast Contributes Offers Only Offer N = 86 Fringe Benefits Health Insurance - Employee 67.40% 2.30% 30.20% Health Insurance - Family 27.90% 23.30% 48.80% Disability Insurance 30.20% 14.00% 55.80% Life Insurance 47.70% 12.80% 39.50% Retirement Plan 58.10% 4.70% 37.20% Other Vacation 73.30% 26.70% Sick Leave 70.90% 29.10% Compensatory Time for Overtime 39.50% 60.50% Educational Opportunities 30.20% 69.80% Wellness Program 25.60% 74.40% Employees With Benefits All Employees 12.80% Full-Time Employees Only 58.10% Part-Time with Minimum Hours 5.80% Not Applicable 23.30% Benefits Compared to Labor Market Above Labor Market 49.20% About Labor Market 35.40% Below Labor Market 15.40% Percentage Employer Employer Offers and Employer Does Not Southwest/Mountain Contributes Offers Only Offer N = 70 Fringe Benefits Health Insurance - Employee 54.30% 8.60% 37.10% Health Insurance - Family 27.10% 21.40% 51.40% Disability Insurance 22.90% 12.90% 64.30% Life Insurance 41.40% 12.90% 45.70% Retirement Plan 57.10% 4.30% 38.60% Other Vacation 70.00% 30.00% Sick Leave 67.10% 67.10% Compensatory Time for Overtime 48.60% 51.40% Educational Opportunities 38.60% 61.40% Wellness Program 32.90% 67.10% Employees With Benefits All Employees 17.10% Full Time Employees Only 40.00% Part Time with Minimum Hours 17.10% Not Applicable 25.70% Benefits Compared to Labor Market Above Labor Market 41.50% About Labor Market 37.70% Below Labor Market 20.80% (continued on next page)

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140 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table B-10. (Continued). Percentage Employer Employer Offers and Employer Does Not Pacific Contributes Offers Only Offer N = 20 Fringe Benefits Health Insurance - Employee 35.00% 20.00% 45.00% Health Insurance - Family 25.00% 15.00% 60.00% Disability Insurance 30.00% 10.00% 60.00% Life Insurance 40.00% 10.00% 50.00% Retirement Plan 45.00% 5.00% 50.00% Other Vacation 55.00% 45.00% Sick Leave 55.00% 45.00% Compensatory Time for Overtime 35.00% 65.00% Educational Opportunities 10.00% 90.00% Wellness Program 1.00% 90.00% Employees With Benefits All Employees 5.00% Full-Time Employees Only 35.00% Part-Time with Minimum Hours 15.00% Not Applicable 45.00% Benefits Compared to Labor Market Above Labor Market 36.40% About Labor Market 54.50% Below Labor Market 9.10%