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APPENDIX F Detailed Project Survey Data* Disaggregated by Selected Employee Characteristics (20062007) * Collected from 350 rural and small urban transit systems, 2007. 176

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Detailed Project Survey Data Disaggregated by Selected Employee Characteristics (20062007) 177 Table F-1. Survey wage data by volunteer use. Standard Yes w/Paid Staff Low High Average Deviation N Administration (Annual) Director $20,800 $100,805 $45,904 $19,642 31 Administrative Assistant $12,168 $43,978 $26,833 $9,060 18 Transit Planner $14,830 $71,349 $40,975 $24,304 4 Finance Clerk $12,168 $45,000 $27,097 $9,622 16 Marketing Specialist $17,040 $33,280 $24,400 $8,226 3 Computer Operator $39,980 $47,000 $43,490 $4,963 2 Safety and Training Manager $12,730 $38,750 $26,229 $12,060 4 Rideshare Coordinator $22,880 $26,520 $24,700 $2,573 2 Trainer $38,750 $38,750 $38,750 $0 1 Operations (Hourly) Administrative Support $6.12 $15.50 $10.50 $2.37 12 Operations Supervisor $7.65 $32.45 $17.43 $6.70 13 Street Supervisor $18.63 $18.63 $18.63 $0.00 1 Scheduler/Call taker $6.78 $17.00 $11.96 $3.49 6 Dispatcher $7.00 $14.34 $10.27 $2.07 18 Maintenance Manager $10.30 $26.93 $18.70 $7.47 4 Maintenance Clerk $6.68 $6.68 $6.68 $0.00 1 Mechanic $12.00 $18.88 $14.88 $2.75 6 Mechanic Assistant $7.35 $16.79 $12.20 $4.72 3 Utility Worker $11.10 $11.10 $11.10 $0.00 1 Driver - CDL $6.50 $14.54 $10.05 $2.07 28 Driver - Non-CDL $6.73 $14.54 $9.21 $1.83 21 Standard No Volunteers Low High Average Deviation N Administration (Annual) Director $14,000 $105,000 $48,789 $18,747 184 Administrative Assistant $12,168 $55,000 $28,592 $8,632 106 Transit Planner $15,600 $83,500 $35,274 $16,274 22 Finance Clerk $12,168 $66,560 $30,625 $10,643 74 Marketing Specialist $20,800 $57,980 $39,626 $10,461 16 Computer Operator $18,720 $50,000 $37,248 $11,134 11 Safety and Training Manager $13,520 $55,736 $34,832 $10,253 29 Rideshare Coordinator $19,452 $55,736 $30,295 $11,322 8 Trainer $15,816 $54,000 $30,290 $8,795 17 Operations (Hourly) Administrative Support $6.44 $19.45 $11.32 $2.74 72 Operations Supervisor $7.25 $32.81 $17.73 $5.43 110 Street Supervisor $10.29 $26.80 $16.41 $3.90 31 Scheduler/Call taker $5.85 $24.93 $11.63 $3.80 55 Dispatcher $5.85 $20.25 $11.82 $3.30 124 Maintenance Manager $7.50 $33.39 $18.65 $6.22 70 Maintenance Clerk $7.05 $21.15 $13.79 $3.69 16 Mechanic $9.90 $26.06 $16.02 $3.60 87 Mechanic Assistant $6.83 $17.62 $11.68 $3.18 27 Utility Worker $5.85 $18.07 $11.65 $2.69 30 Driver - CDL $5.85 $20.00 $11.39 $2.74 163 Driver - Non-CDL $5.85 $16.18 $8.91 $1.99 96

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178 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table F-2. Survey benefit by volunteer use - 2007. Percentage Employer Employer Offers and Employer Does Not Use Volunteers Contributes Offers Only Offer N=1 Fringe Benefits Health Insurance - Employee 0.0% 0.0% 100.0% Health Insurance - Family 0.0% 0.0% 100.0% Disability Insurance 0.0% 0.0% 100.0% Life Insurance 0.0% 0.0% 100.0% Retirement Plan 0.0% 0.0% 100.0% Other Vacation NA 100.0% Sick Leave NA 100.0% Compensatory Time for Overtime NA 100.0% Educational Opportunities NA 100.0% Wellness Program NA 100.0% Employees With Benefits All Employees 0.0% Full-Time Employees Only 0.0% Part-Time with Minimum Hours 0.0% Not Applicable 100.0% Benefits Compared to Labor Market Above Labor Market NA About Labor Market NA Below Labor Market NA Percentage Employer Employer Use Volunteers and Paid Offers and Employer Does Not Staff Contributes Offers Only Offer N = 46 Fringe Benefits Health Insurance - Employee 71.7% 6.5% 21.7% Health Insurance - Family 21.7% 23.9% 54.3% Disability Insurance 30.4% 13.0% 56.5% Life Insurance 39.1% 6.5% 54.3% Retirement Plan 56.5% 6.5% 37.0% Other Vacation NA 82.6% 17.4% Sick Leave NA 78.3% 21.7% Compensatory Time for Overtime NA 37.0% 63.0% Educational Opportunities NA 39.1% 60.9% Wellness Program NA 19.6% 80.4% Employees With Benefits All Employees 13.0% Full-Time Employees Only 50.0% Part-Time with Minimum Hours 26.1% Not Applicable 10.9% Benefits Compared to Labor Market Above Labor Market 41.5% About Labor Market 41.5% Below Labor Market 17.1%

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Detailed Project Survey Data Disaggregated by Selected Employee Characteristics (20062007) 179 Table F-2. (Continued). Percentage Employer Employer Offers and Employer Does Not No Volunteers Contributes Offers Only Offer N = 256 Fringe Benefits Health Insurance - Employee 71.1% 9.4% 19.5% Health Insurance - Family 37.5% 21.9% 40.6% Disability Insurance 32.8% 15.6% 51.6% Life Insurance 54.7% 15.2% 30.1% Retirement Plan 66.0% 6.6% 27.3% Other Vacation NA 87.5% 12.5% Sick Leave NA 82.0% 18.0% Compensatory Time for Overtime NA 45.7% 54.3% Educational Opportunities NA 37.1% 62.9% Wellness Program NA 25.4% 74.2% Employees With Benefits All Employees 17.2% Full-Time Employees Only 60.5% Part-Time with Minimum Hours 12.9% Not Applicable 9.4% Benefits Compared to Labor Market Above Labor Market 44.2% About Labor Market 39.9% Below Labor Market 15.9%

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180 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table F-3. Survey wage data by labor union. Standard Employees Not In Union Low High Average Deviation N Administration (Annual) Director $14,000 $96,500 $44,805 $16,992 175 Administrative Assistant $12,168 $52,210 $26,865 $8,319 89 Transit Planner $14,830 $83,500 $34,703 $17,866 18 Finance Clerk $12,168 $66,560 $28,294 $10,652 66 Marketing Specialist $17,040 $41,101 $31,046 $9,023 8 Computer Operator $18,720 $48,880 $34,720 $12,848 5 Safety and Training Manager $12,730 $41,600 $28,301 $9,045 20 Rideshare Coordinator $19,452 $35,360 $26,396 $5,250 7 Trainer $15,816 $39,884 $27,592 $7,327 11 Operations (Hourly) Administrative Support $6.12 $15.36 $10.06 $2.01 54 Operations Supervisor $7.25 $28.85 $16.31 $5.08 88 Street Supervisor $10.29 $25.07 $15.17 $3.84 17 Scheduler/Call taker $6.30 $20.43 $10.78 $3.11 48 Dispatcher $5.85 $18.93 $10.78 $2.75 109 Maintenance Manager $7.50 $31.45 $16.22 $5.28 50 Maintenance Clerk $6.68 $16.18 $11.63 $3.61 6 Mechanic $9.90 $26.06 $14.62 $3.38 50 Mechanic Assistant $6.83 $17.62 $10.72 $3.26 19 Utility Worker $5.85 $16.95 $10.66 $2.74 13 Driver - CDL $5.85 $16.18 $10.29 $2.19 141 Driver - Non-CDL $5.85 $16.18 $8.71 $1.76 108 Standard Employees Are In Union Low High Average Deviation N Administration (Annual) Director $27,505 $105,000 $62,673 $19,572 42 Administrative Assistant $20,000 $55,000 $32,078 $8,563 35 Transit Planner $20,800 $71,349 $39,409 $16,454 8 Finance Clerk $24,025 $57,980 $34,683 $8,667 24 Marketing Specialist $20,800 $57,980 $41,713 $11,250 11 Computer Operator $20,000 $50,000 $40,389 $9,033 8 Safety and Training Manager $32,750 $55,736 $42,232 $6,812 13 Rideshare Coordinator $24,211 $55,736 $35,662 $17,441 3 Trainer $27,000 $54,000 $35,740 $8,985 7 Operations (Hourly) Administrative Support $8.41 $19.45 $13.26 $2.54 30 Operations Supervisor $14.01 $32.81 $21.20 $5.17 35 Street Supervisor $13.87 $26.80 $17.96 $3.40 15 Scheduler/Call taker $5.85 $24.93 $14.34 $4.55 14 Dispatcher $9.62 $20.25 $14.42 $3.02 33 Maintenance Manager $14.90 $33.39 $23.72 $4.92 24 Maintenance Clerk $7.05 $21.15 $14.32 $3.98 11 Mechanic $10.67 $23.58 $17.48 $3.14 43 Mechanic Assistant $9.13 $16.79 $13.48 $2.53 11 Utility Worker $8.17 $18.07 $12.34 $2.41 18 Driver - CDL $8.68 $20.00 $13.73 $2.31 50 Driver - Non-CDL $9.00 $14.54 $11.92 $1.83 9

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Detailed Project Survey Data Disaggregated by Selected Employee Characteristics (20062007) 181 Table F-4. Survey benefit by labor union - 2007. Percentage Employer Employer Offers and Employer Does Not Not In Union Contributes Offers Only Offer N = 246 Fringe Benefits Health Insurance - Employee 70.7% 8.5% 20.7% Health Insurance - Family 28.5% 23.6% 48.0% Disability Insurance 29.3% 14.6% 56.1% Life Insurance 50.4% 13.4% 36.2% Retirement Plan 60.6% 7.7% 31.7% Other Vacation NA 87.0% 13.0% Sick Leave NA 81.7% 18.3% Compensatory Time for Overtime NA 45.5% 54.5% Educational Opportunities NA 36.2% 63.8% Wellness Program NA 22.8% 76.8% Employees With Benefits All Employees 17.1% Full-Time Employees Only 60.2% Part-Time with Minimum Hours 14.6% Not Applicable 8.1% Benefits Compared to Labor Market Above Labor Market 40.3% About Labor Market 41.2% Below Labor Market 18.6% Percentage Employer Employer Offers and Employer Does Not Employees in Union Contributes Offers Only Offer N = 60 Fringe Benefits Health Insurance - Employee 75.0% 11.7% 13.3% Health Insurance - Family 61.7% 18.3% 20.0% Disability Insurance 46.7% 18.3% 35.0% Life Insurance 60.0% 18.3% 21.7% Retirement Plan 80.0% 5.0% 15.0% Other Vacation NA 86.7% 13.3% Sick Leave NA 81.7% 18.3% Compensatory Time for Overtime NA 40.0% 60.0% Educational Opportunities NA 43.3% 56.7% Wellness Program NA 31.7% 68.3% Employees With Benefits All Employees 15.0% Full-Time Employees Only 55.0% Part-Time with Minimum Hours 16.7% Not Applicable 13.3% Benefits Compared to Labor Market Above Labor Market 60.4% About Labor Market 34.0% Below Labor Market 5.7%

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182 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table F-5. Survey wage data by staff shortage. Standard No Shortage Low High Average Deviation N Administration (Annual) Director $14,560 $105,000 $48,640 $18,670 124 Administrative Assistant $12,168 $55,000 $29,592 $9,027 77 Transit Planner $14,830 $83,500 $36,327 $17,643 17 Finance Clerk $12,168 $47,500 $29,285 $8,331 54 Marketing Specialist $20,800 $49,920 $38,596 $8,280 11 Computer Operator $18,720 $44,720 $34,142 $10,023 6 Safety and Training Manager $12,730 $46,103 $32,571 $9,181 19 Rideshare Coordinator $22,880 $35,360 $27,554 $4,672 6 Trainer $24,752 $35,360 $30,150 $4,020 7 Operations (Hourly) Administrative Support $6.12 $17.43 $11.32 $2.75 45 Operations Supervisor $7.25 $28.85 $17.38 $5.35 67 Street Supervisor $10.29 $19.64 $14.54 $5.35 17 Scheduler/Call taker $6.30 $20.43 $11.65 $3.94 30 Dispatcher $5.85 $20.25 $12.09 $3.37 77 Maintenance Manager $7.50 $33.39 $17.79 $6.20 45 Maintenance Clerk $6.68 $18.29 $12.98 $3.54 12 Mechanic $9.90 $22.08 $15.76 $3.32 47 Mechanic Assistant $6.83 $16.43 $11.23 $3.27 16 Utility Worker $5.85 $15.41 $10.91 $2.15 18 Driver - CDL $6.55 $20.00 $11.29 $2.69 111 Driver - Non-CDL $5.85 $14.54 $8.96 $1.84 70 Standard Driver Shortage Only Low High Average Deviation N Administration (Annual) Director $15,150 $100,805 $48,468 $19,319 75 Administrative Assistant $12,168 $51,500 $26,116 $7,956 41 Transit Planner $16,000 $71,349 $35,504 $21,479 5 Finance Clerk $12,168 $66,560 $31,539 $13,621 33 Marketing Specialist $17,040 $578,980 $37,111 $15,547 7 Computer Operator $20,000 $48,880 $40,310 $10,613 6 Safety and Training Manager $19,760 $55,736 $37,494 $11,747 12 Rideshare Coordinator $19,452 $55,736 $31,609 $16,386 4 Trainer $15,816 $54,000 $29,778 $11,715 9 Operations (Hourly) Administrative Support $6.50 $19.45 $11.11 $2.76 35 Operations Supervisor $8.65 $32.80 $17.97 $5.93 47 Street Supervisor $13.87 $26.80 $19.18 $3.95 12 Scheduler/Call taker $5.85 $24.93 $11.44 $3.84 24 Dispatcher $6.49 $18.93 $11.13 $2.96 51 Maintenance Manager $10.00 $31.45 $19.51 $5.90 25 Maintenance Clerk $7.05 $21.15 $13.85 $5.88 4 Mechanic $10.00 $26.06 $16.69 $3.99 35 Mechanic Assistant $8.00 $17.62 $12.23 $3.54 12 Utility Worker $8.17 $18.07 $12.45 $3.10 10 Driver - CDL $6.06 $78.07 $11.09 $2.76 66 Driver - Non-CDL $5.85 $13.91 $8.87 $1.94 38

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Detailed Project Survey Data Disaggregated by Selected Employee Characteristics (20062007) 183 Table F-5. (Continued). Standard Short Drivers Plus Other Staff Low High Average Deviation N Administration (Annual) Director $14,000 $80,000 $44,379 $16,727 12 Administrative Assistant $20,280 $33,616 $26,098 $6,828 3 Transit Planner $37,876 $37,876 $37,876 $0 1 Finance Clerk $20,519 $26,936 $23,727 $4,537 2 Marketing Specialist NA NA NA NA NA Computer Operator $5,000 $50,000 $50,000 $0 1 Safety and Training Manager $32,750 $32,750 $32,750 $0 1 Rideshare Coordinator NA NA NA NA NA Trainer $34,750 $39,884 $37,317 $3,630 2 Operations (Hourly) Administrative Support $9.45 $11.73 $10.31 $1.24 3 Operations Supervisor $11.47 $25.24 $17.00 $4.75 6 Street Supervisor $13.30 $15.63 $14.46 $1.64 2 Scheduler/Call taker $9.27 $13.34 $11.82 $1.79 4 Dispatcher $5.85 $13.75 $10.66 $2.44 9 Maintenance Manager $19.18 $32.45 $25.81 $9.39 2 Maintenance Clerk NA NA NA NA NA Mechanic $10.67 $17.37 $14.06 $2.26 7 Mechanic Assistant $13.14 $13.14 $13.14 $0.00 1 Utility Worker $10.82 $11.98 $11.40 $0.82 2 Driver - CDL $5.85 $13.14 $10.21 $2.09 9 Driver - Non-CDL $7.00 $11.50 $9.15 $1.84 4 Standard Other Staff Shortage Only Low High Average Deviation N Administration (Annual) Director $24,731 $80,000 $50,254 $24,094 5 Administrative Assistant $25,000 $37,206 $31,103 $8,630 2 Transit Planner $43,649 $47,722 $45,685 $2,880 2 Finance Clerk $30,160 $30,160 $30,160 $0 1 Marketing Specialist $22,880 $22,880 $22,880 $0 1 Computer Operator NA NA NA NA NA Safety and Training Manager NA NA NA NA NA Rideshare Coordinator NA NA NA NA NA Trainer NA NA NA NA NA Operations (Hourly) Administrative Support $11.61 $11.61 $11.61 $0.00 1 Operations Supervisor $16.00 $27.18 $22.04 $5.65 3 Street Supervisor $20.84 $20.84 $20.84 $0.00 1 Scheduler/Call taker $10.00 $16.92 $13.46 $0.00 1 Dispatcher $9.00 $16.68 $12.28 $3.34 4 Maintenance Manager $14.98 $25.63 $20.31 $7.53 2 Maintenance Clerk $16.18 $16.18 $16.18 $0.00 1 Mechanic $11.54 $19.44 $14.94 $3.29 4 Mechanic Assistant $12.45 $12.45 $12.45 $0.00 1 Utility Worker $16.95 $16.95 $16.95 $0.00 1 Driver - CDL $9.52 $16.18 $12.20 $2.66 5 Driver - Non-CDL $7.50 $16.18 $11.06 $4.55 3

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184 Employee Compensation Guidelines for Transit Providers in Rural and Small Urban Areas Table F-6. Survey benefit by staff shortage - 2007. Percentage Employer Employer Offers and Employer Does Not No Shortage Contributes Offers Only Offer N = 163 Fringe Benefits Health Insurance - Employee 77.3% 8.6% 14.1% Health Insurance - Family 35.6% 22.7% 41.7% Disability Insurance 33.1% 13.5% 53.4% Life Insurance 51.5% 15.3% 33.1% Retirement Plan 68.1% 8.0% 23.9% Other Vacation NA 93.3% 6.7% Sick Leave NA 87.1% 12.9% Compensatory Time for Overtime NA 43.6% 56.4% Educational Opportunities NA 39.9% 60.1% Wellness Program NA 23.3% 76.7% Employees With Benefits All Employees 18.4% Full-Time Employees Only 63.2% Part-Time with Minimum Hours 16.0% Not Applicable 2.5% Benefits Compared to Labor Market Above Labor Market 45.0% About Labor Market 41.3% Below Labor Market 13.8% Percentage Employer Employer Offers and Employer Does Not Driver Shortage Only Contributes Offers Only Offer N = 101 Fringe Benefits Health Insurance - Employee 77.2% 11.9% 10.9% Health Insurance - Family 41.6% 27.7% 30.7% Disability Insurance 37.6% 20.8% 41.6% Life Insurance 66.3% 13.9% 19.8% Retirement Plan 72.3% 6.9% 20.8% Other Vacation NA 94.1% 5.9% Sick Leave NA 91.1% 8.9% Compensatory Time for Overtime NA 56.4% 43.6% Educational Opportunities NA 40.6% 59.4% Wellness Program NA 31.7% 67.3% Employees With Benefits All Employees 15.8% Full-Time Employees Only 64.4% Part-Time with Minimum Hours 18.8% Not Applicable 1.0% Benefits Compared to Labor Market Above Labor Market 45.5% About Labor Market 38.4% Below Labor Market 16.2%

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Detailed Project Survey Data Disaggregated by Selected Employee Characteristics (20062007) 185 Table F-6. (Continued). Percentage Employer Employer Offers and Employer Does Not Driver and Staff Shortage Contributes Offers Only Offer N = 13 Fringe Benefits Health Insurance - Employee 92.3% 0.0% 7.7% Health Insurance - Family 46.2% 23.1% 30.8% Disability Insurance 53.8% 15.4% 30.8% Life Insurance 61.5% 7.7% 30.8% Retirement Plan 69.2% 7.7% 23.1% Other Vacation NA 92.3% 7.7% Sick Leave NA 84.6% 15.4% Compensatory Time for Overtime NA 38.5% 61.5% Educational Opportunities NA 46.2% 53.8% Wellness Program NA 23.1% 76.9% Employees With Benefits All Employees 15.4% Full-Time Employees Only 69.2% Part-Time with Minimum Hours 7.7% Not Applicable 7.7% Benefits Compared to Labor Market Above Labor Market 38.5% About Labor Market 23.1% Below Labor Market 38.5% Percentage Employer Employer Offers and Employer Does Not Other Staff Shortage Only Contributes Offers Only Offer N=7 Fringe Benefits Health Insurance - Employee 42.9% 28.6% 28.6% Health Insurance - Family 14.3% 14.3% 71.4% Disability Insurance 14.3% 28.6% 57.1% Life Insurance 14.3% 57.1% 28.6% Retirement Plan 57.1% 14.3% 28.6% Other Vacation NA 100.0% 0.0% Sick Leave NA 71.4% 28.6% Compensatory Time for Overtime NA 42.9% 571.0% Educational Opportunities NA 42.9% 57.1% Wellness Program NA 28.6% 71.4% Employees With Benefits All Employees 42.9% Full-Time Employees Only 57.1% Part-Time with Minimum Hours 0.0% Not Applicable 0.0% Benefits Compared to Labor Market Above Labor Market 14.3% About Labor Market 57.1% Below Labor Market 28.6%