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References 1. Moffat, Gayland K., Alicia H. Ashton, and Diane R. Blackburn, TCRP Synthesis 40: A Challenged Employ- ment System: Hiring, Training, Performance Evaluation, and Retention of Bus Operators, 2001. 2. www.Salary.com website. 3. Larson, Todd A. "Salary Management," Kansas Transportation Reporter, April 2000. 4. Bureau of Labor Statistics, U.S. Department of Labor, National Compensation Survey: Guide for Evaluating Your Firm's Jobs and Pay, October 2003. 5. Vogal, Brian, Quatt and Associates, Identification of the Critical Workforce Development Issues in the Tran- sit Industry. TCRP Research Results Digest 45, December 2001. 6. Cook, Thomas J., and Jud Lawrie, Transportation Research Record 1884: Recruitment, Selection, and Reten- tion of Personnel at North Carolina Community Transportation Systems, 2004, pp. 75-82. 85