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NCHRP Report 616: Multimodal Level of Service Analysis for Urban Streets (2008)
National Cooperative Highway Research Program (NCHRP)

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Flannery, Aimee, Dowling, Richard G, Rouphail, Nagui M, Petritsch, Theodore Anton, Landis, Bruce W, Bonneson, James A, Ryus, Paul, Reinke, David B, Vandehey, Mark, Transportation Research Board. "1.2 The Research Plan." NCHRP Report 616: Multimodal Level of Service Analysis for Urban Streets. Washington, DC: The National Academies Press, 2008.

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Front Matter (R1-R11)
Summary (1-2)
1.2 The Research Plan (3-3)
1.3 This Report (4-4)
Highway Capacity Manual (5-5)
Transit Capacity and Quality of Service Manual (6-8)
Florida Quality/Level of Service Handbook (9-10)
Highway Capacity Manual (11-12)
Transit TCQSM Critique (13-13)
Florida DOT Q/LOS Handbook (14-14)
The Major Level of Service Manuals (15-15)
Implications for Research Project (16-16)
Urban Street LOS (17-17)
Intersection LOS Research (18-20)
Rural Road Research (21-21)
A Handbook for Measuring Customer Satisfaction (22-22)
3.3 Bicyclist Perceptions of LOS (23-23)
Segment LOS Models Based on Field Surveys or Video Lab (24-25)
Models of Rural Road Bicycle LOS (26-26)
Intersection Crossing LOS Studies (27-27)
Sidewalk and Path LOS Studies (28-28)
Midblock Crossing LOS Studies (29-29)
3.5 Multimodal LOS Research (30-31)
4.1 Selection of QOS Survey Method (32-34)
Auto Video Clips (35-35)
Bicycle Video Clips (36-37)
Pedestrian Video Clips (38-41)
Development of Master DVDs (42-45)
Selection of Video Lab Cities (46-46)
Recruitment (47-49)
Video Lab Sessions (50-50)
4.5 Effects of Demographics on LOS (51-51)
Effects of Demographics on Auto LOS Ratings (52-52)
Effects of Demographics on Pedestrian LOS Ratings (53-53)
Field Data Collection (54-54)
Survey Form Development (55-56)
Survey Distribution (57-57)
Route Characteristics (58-59)
4.7 Representation of Survey Results By A Single LOS Grade (60-61)
Linear Regression Tests (62-63)
Limitations of Linear Regression Modeling (64-64)
Performance of Candidates (65-68)
5.2 Recommended Auto LOS Model (69-70)
5.3 Performance of Auto LOS Models (71-71)
Selection of Explanatory Variables for LOS (72-73)
Elasticity Concept (74-76)
Reliability (77-77)
6.2 Recommended Transit LOS Model (78-78)
Estimation of the Transit Wait Ride Score (79-80)
6.3 Performance of Transit LOS Model (81-81)
7.2 Recommended Bicycle LOS Model (82-82)
Bicycle Intersection LOS (83-83)
7.3 Performance of Bicycle LOS Model on Video Clips (84-85)
8.1 Model Development (86-86)
Pedestrian Other LOS Model (87-87)
Pedestrian Midblock Crossing Factor (88-90)
8.3 Performance Evaluation of Pedestrian LOS Model (91-91)
Input Variable Interactions Among Modes (92-94)
Interactions Among Modal LOS Results (95-95)
Chapter 10 - Accomplishment of Research Objectives (96-97)
References (98-101)
Appendix A - Subject Data Collection Forms (102-104)
Appendix B - Study Protocol (105-109)
Appendix C - Example Recruitment Flyer/Poster (110-110)
Abbreviations used without definitions in TRB publications (111-111)

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3 CHAPTER 1 Introduction In many urban areas throughout the United States, there is · The HCM lists nine conditions (p. 15-1) not accounted for a desire to evaluate transportation services of roadways from in the current urban streets methodology: a multimodal perspective. Improvements to non-automobile 1. Presence or lack of on-street parking; modes are often emphasized to achieve community goals 2. Driveway density or access control; such as "Smart Growth" and curbing urban sprawl. The 3. Lane additions leading up to or lane drops leading away Transportation Equity Act for the 21st Century (TEA-21) and from intersections; its predecessor, the Intermodal Surface Transportation Effi- 4. The impacts of grades between intersections; ciency Act of 1991 (ISTEA), call for mainstreaming transit, 5. Any capacity constraints between intersections (such as pedestrian, and bicycle projects into the planning, design, and a narrow bridge); operation of the U.S. transportation system. In addition to 6. Mid-block medians and two-way left turn lanes; measuring the levels of service for automobile users, measur- 7. Turning movements that exceed 20 percent of the total ing the levels of service for transit, pedestrian, and bicycle volume on the street; users along U.S. roadways is also desired. 8. Queues at one intersection backing up to and interfer- ing with the operation of an upstream intersection; and 9. Cross-street congestion blocking through traffic. 1.1 Research Objective and Scope The objective of NCHRP Project 3-70 was to develop and These limitations were not necessarily to be accepted in test a framework and enhanced methods for determining lev- this project. els of service for automobile, transit, bicycle, and pedestrian modes on urban streets, paying particular respect to the in- · Although this project was to address automobile LOS, re- teraction among the modes. visions in operational techniques (e.g., calculation of aver- The scope of the project was as follows: age travel speed, mid-block running times, and control delay) for the automobile mode were not a significant part · Urban streets were defined as arterials and major collectors. of this project. · This research project was to address all vehicular and pedestrian movements along urban streets, including turn- 1.2 The Research Plan ing movements and pedestrian movements across urban streets. The research plan consisted of the following tasks: · Transit (i.e., bus and rail) was initially defined as at-grade, scheduled, fixed-route services that operated within the 0. Development of Amplified Work Plan roadway right-of-way. Other forms of transit services were 1. LOS Framework Revisions allowed be addressed subsequently. 2. Data Collection · The analysis techniques were not necessarily to be re- 3. Develop LOS Models stricted to 1-hour or 15-minute analysis time frames (tran- 4. Interim Report sit or pedestrian "micro-peaks"). 5. HCM Chapter · Safety and economic aspects were to be included only and 6. HCM Software insofar as they influenced the perceptions of LOS. 7. HCM Sample Problems