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NCHRP Report 616: Multimodal Level of Service Analysis for Urban Streets (2008)
National Cooperative Highway Research Program (NCHRP)

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Flannery, Aimee, Dowling, Richard G, Rouphail, Nagui M, Petritsch, Theodore Anton, Landis, Bruce W, Bonneson, James A, Ryus, Paul, Reinke, David B, Vandehey, Mark, Transportation Research Board. "Highway Capacity Manual." NCHRP Report 616: Multimodal Level of Service Analysis for Urban Streets. Washington, DC: The National Academies Press, 2008.

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Page
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Page
5
Front Matter (R1-R11)
Summary (1-2)
1.2 The Research Plan (3-3)
1.3 This Report (4-4)
Highway Capacity Manual (5-5)
Transit Capacity and Quality of Service Manual (6-8)
Florida Quality/Level of Service Handbook (9-10)
Highway Capacity Manual (11-12)
Transit TCQSM Critique (13-13)
Florida DOT Q/LOS Handbook (14-14)
The Major Level of Service Manuals (15-15)
Implications for Research Project (16-16)
Urban Street LOS (17-17)
Intersection LOS Research (18-20)
Rural Road Research (21-21)
A Handbook for Measuring Customer Satisfaction (22-22)
3.3 Bicyclist Perceptions of LOS (23-23)
Segment LOS Models Based on Field Surveys or Video Lab (24-25)
Models of Rural Road Bicycle LOS (26-26)
Intersection Crossing LOS Studies (27-27)
Sidewalk and Path LOS Studies (28-28)
Midblock Crossing LOS Studies (29-29)
3.5 Multimodal LOS Research (30-31)
4.1 Selection of QOS Survey Method (32-34)
Auto Video Clips (35-35)
Bicycle Video Clips (36-37)
Pedestrian Video Clips (38-41)
Development of Master DVDs (42-45)
Selection of Video Lab Cities (46-46)
Recruitment (47-49)
Video Lab Sessions (50-50)
4.5 Effects of Demographics on LOS (51-51)
Effects of Demographics on Auto LOS Ratings (52-52)
Effects of Demographics on Pedestrian LOS Ratings (53-53)
Field Data Collection (54-54)
Survey Form Development (55-56)
Survey Distribution (57-57)
Route Characteristics (58-59)
4.7 Representation of Survey Results By A Single LOS Grade (60-61)
Linear Regression Tests (62-63)
Limitations of Linear Regression Modeling (64-64)
Performance of Candidates (65-68)
5.2 Recommended Auto LOS Model (69-70)
5.3 Performance of Auto LOS Models (71-71)
Selection of Explanatory Variables for LOS (72-73)
Elasticity Concept (74-76)
Reliability (77-77)
6.2 Recommended Transit LOS Model (78-78)
Estimation of the Transit Wait Ride Score (79-80)
6.3 Performance of Transit LOS Model (81-81)
7.2 Recommended Bicycle LOS Model (82-82)
Bicycle Intersection LOS (83-83)
7.3 Performance of Bicycle LOS Model on Video Clips (84-85)
8.1 Model Development (86-86)
Pedestrian Other LOS Model (87-87)
Pedestrian Midblock Crossing Factor (88-90)
8.3 Performance Evaluation of Pedestrian LOS Model (91-91)
Input Variable Interactions Among Modes (92-94)
Interactions Among Modal LOS Results (95-95)
Chapter 10 - Accomplishment of Research Objectives (96-97)
References (98-101)
Appendix A - Subject Data Collection Forms (102-104)
Appendix B - Study Protocol (105-109)
Appendix C - Example Recruitment Flyer/Poster (110-110)
Abbreviations used without definitions in TRB publications (111-111)

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5 CHAPTER 2 State of the Practice This chapter summarizes the state of the practice in the LOS A averages about 85% of the typical mid-block free-flow United States with regard to multimodal LOS analysis and speed, LOS B averages 67%, LOS C averages 51%, LOS D identifies needed improvements. The review includes national averages 39%, and LOS E averages 29%. and state guides on LOS analysis and profiles of typical and The HCM provides a methodology for estimating the state-of-the-art applications of modal and multimodal LOS by mean speed for through traffic on an urban street. The public agencies in the United States. methodology reduces the mid-block free-flow speed accord- ing to the average delay to through traffic at each traffic signal. This speed is further reduced to account for delays between 2.1 State-of­the-Practice Survey signals due to short signal spacing (called "segment running A brief state-of-the-practice survey was conducted of a few time" in the HCM). The effects of signal progression are selected representative public agencies to determine how taken into account in the computation of mean delay at each public agencies currently use level of service. Exhibit 1 lists signal. the people and agencies contacted. For comparison with the other model forms discussed The state-of-the-practice survey identified three major later, the HCM look-up table can be expressed (approxi- professional manuals typically referenced by public agencies mately) in the form of a linear function of facility type and when computing multimodal highway level of service. These speed, as follows: manuals are the Highway Capacity Manual [1], the Transit LOS = Integer{0.151231 * Speed Capacity and Quality of Service Manual [2], and Florida's + 0.636927 * Class - 2.17765} (Eq. 1) Quality/Level of Service Handbook [3]. The portions of these manuals relevant to the current research are summarized in Where the following subsections. LOS = HCM LOS Integer Scale (where A=5, F = 0) Integer = The integer function (rounds off the value to the nearest integer value). Highway Capacity Manual Speed = Mean speed of through traffic on arterial in mph. The Highway Capacity Manual (HCM) provides LOS Class = Arterial Class as defined by HCM (Class 1, 2, 3, measures, thresholds, and estimation procedures for auto, or 4) transit, bicycle, and pedestrian modes. (R-Square = 0.97, all variables significant) Urban Street LOS Transit LOS Chapter 15 of the HCM defines urban street LOS according Chapter 27 of the HCM provides four transit LOS measures, to the mean speed of through traffic on an urban street. The pre- adapted from the six presented in the Transit Capacity and cise thresholds vary by urban street class (see Exhibit 2), which Quality of Service Manual, First Edition: Service Frequency, affects the presumed mid-block free-flow speed on each street. Hours of Service, Passenger Load, and Service Reliability. When one takes into account the differing typical free-flow These measures are presented below under the Transit Capac- speeds for the urban street classes, the speed breakpoint for ity and Quality of Service Manual section.