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8 Forty-five agencies responded to the broad-based invitation to participate in the survey, for an overall total of 86 transit agencies. These 86 agencies range in size from fewer than 10 to more than 2,000 buses. Table 1 presents the distribution of responding agencies by size. Exactly half of all responding agencies operate fewer than 250 vehicles in peak service. Table 1 Transit Agencies by Size Agencies Responding FIGURE 1 Map of FTA regions. Vehicles Operated in Maxi- No. % ORGANIZATION OF THE REPORT mum Service No. Fewer than 250 43 50.0 250 to 999 32 37.2 Following this introductory chapter, chapter two summa- 1,000 or more 11 12.8 rizes the findings of the literature review. Chapter three, the first of two chapters to present the results of the survey, Total 86 100.0 focuses on reasons that transit agencies collect ridership and travel time data and the means by which data are collected and analyzed. Table 2 shows the distribution of responding agencies by FTA region. Regions IV, V, and IX led in terms of agencies Chapter four discusses the responding agencies' assess- responding. Figure 1 is a map of FTA regions. ment of their APC systems. This chapter summarizes satis- faction with current methodologies, desired improvements, TABLE 2 lessons learned, and advice for other transit agencies. Transit Agencies by FTA Region Chapter five reports detailed findings from each of the six Agencies Responding case studies. Agencies were selected for the case studies for FTA Region No. % different reasons. Some approaches can be characterized as "best practices," and others highlight problems common to I 4 4.7 APC implementation. All show a thoughtful response to the II 7 8.1 issues posed in implementing APC systems. III 9 10.5 Chapter six summarizes the findings, presents conclu- IV 11 12.8 sions from this synthesis project, and offers recommen- dations for further research. Findings from the surveys V 17 19.8 and particularly the case studies provide an assessment of VI 4 4.7 strengths and weaknesses and likely future directions. VII 1 1.2 Appendix A presents a copy of the survey as it appeared online. Appendix B provides survey results by question. VIII 2 2.3 Appendix C lists all transit agencies participating in the sur- IX 20 23.3 vey. Appendix D summarizes APC implementation, includ- ing percentage of vehicles equipped with APCs, hardware X 7 8.1 supplier, software supplier, and procurement process, for Canada 4 4.7 each agency. Total 86 100.0