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OCR for page 51
Airport Information 51 Table 4-13. Business-critical information for materials management. Business-critical Key Data information data elements Metrics source Inventory valuation Warehouse units, value of each Number of units multiplied by Supply inventories type of unit, bench stock inventory, value date Accuracy of inventory Valuation prior to manual inventory Comparison of results of Periodic or perpetual by commodity vs actual valuation perpetual inventory to physical inventories confirmed by inventory process inventory Incidents reported on shift Sum of incidents by date, shift, and Building maintenance logs time Budget to actual: Vendor management and analysis Ratio of budgeted to actual Finance personnel, contractual can pinpoint costly off-contract services, parts and material buying Personnel statistics Number of employees Percentage vacancy HR Personnel statistics Approved vacancies for hire Comparison of approved HR positions to budgeted positions Excess or obsolete Inventory transactions, carrying Time in inventory without Finance and/or supply inventory costs, invoice/purchase order activity federal dollars to become available at the end of a fiscal year. While sometimes misleading, the percentage of change orders in both dollar value and number provides insight into how well the project has been managed or the completeness of the plans and specifications. CAD systems lend themselves to numerous calculations and metrics due to the nature of digitization. Formulas are easily developed to calculate total square footage of a leased area, revenues per square foot of concession space, and number of turns per space in a public parking facility. Table 4-14 lists business-critical information for Engineering. Larger airports have automated noise, water, and air quality data collection devices that can develop a set of metrics that monitor and analyze the status of each of these areas. For example, criteria for noise violations, decibel (dB) level, and time above threshold can be calculated and reported to managers so that immediate remedial steps can be taken. Air quality and water qual- ity data can be compared with defined acceptable standards to determine whether corrective action is necessary. For example, particulates per million levels might represent a violation of the State Implementation Plan, and thus result in the introduction of new regulations regarding types of vehicle operated on airport property. Smaller airports might rely on the number of public complaints about noise to determine the success of their noise abatement program. Table 4-15 lists business-critical information for Environmental. The Planning division might use many of the metrics referenced above, as well as many devel- oped by the Finance and Administration area, as some of their tools to predict the future. Using the financial data from the Master Plan as the base year, personnel can track annual operations, enplanements, vehicle traffic, and so forth to validate the original findings of the Master Plan study. As conditions change and demand for facilities rises and falls, capital and financial pro- grams are adjusted accordingly. Table 4-16 lists business-critical information for Planning. Security Overview Although many airports place the oversight of police, law enforcement, and some, if not all, security activities in a division reporting to the Operations functional area, the increasing impor- tance of these activities has caused some airports to create separate departments for this function.

OCR for page 51
52 Integrating Airport Information Systems Table 4-14. Business-critical information for engineering. Business-critical Key Data information data elements Metrics source CIP Project numbers, description, Percentage complete, current Engineering and engineer's estimates, source of status to budget, status of Finance funding, change orders, etc. budgeted federal funding level to current projection, engineer's estimate to actual Construction and design Original estimate, current Cost per calendar day to Contract (contactor, schedules projection, liquidated damage/bonus accelerate project architect, or engineer); provisions specifications; field engineer's estimates; capital budget; etc. FAA grant status; state and Project description, grant approval Ratio of federal funding to total FAA, congressional local, if applicable (yes/no), percentage funded, funds cost of project; ratio of original delegation, airport's received to date plan of finance, projections for lobbyists, bids, and federal funding to current expenditures to date on anticipated funding federally funded projects Change orders (approved, Project number, change order Ratio (percentage) of the sum Originated from one of pending, disapproved) number, price of change, status of all change orders in project-to- several sources: tenant, (approved, disapproved, pending), base contract price engineering group, field original requestor, scale of engineer, FAA importance (regulatory change), etc. Construction and design Name and action required for Engineering design contracts, grant requests, project, grant, contract, etc. and construction and other obligations of the airport that require approval from higher authority (e.g., council, board). Schedules for such submissions should be available to senior management Plans, specifications, utility Digitized points, plans, Infinite potential using CAD Existing plans and depiction, legal descriptions alphanumeric (e.g., when terminal building specifications, (metes and bounds, etc.). physical characteristics are contractor's drawings, Documents frequently written digitized, calculation of square manufacturers, master using CAD software feet within any given boundary is plans, etc. easily calculated) Engineering-related critical Project name, description of Engineering design items (e.g., federal, state, requirement, estimated completion and construction and local regulations date, etc. mandate corrective action for discrepancies deemed unsafe or environmentally unacceptable) For the purposes of this Handbook, Security is a separate functional area due to its critical nature and the need for senior management to have immediate access to the key information. The Department of Homeland Security (DHS) is a federal department that oversees the TSA, all federal security issues, and all customs and immigration activities. Although airports do not have direct access to sensitive DHS data, they work closely with DHS to oversee and influence these areas. Similarly, significant actions by law enforcement officers (LEOs) are essential infor- mation to those whose responsibilities include the safety and security of the traveling public and all airport facilities. Security issues affect operational planning and budgets. Customer wait times are a significant concern to airports and airlines, especially when it increases passenger frustra- tion and causes traffic flow issues.

OCR for page 51
Airport Information 53 Table 4-15. Business-critical information for environmental. Business-critical Key Data information data elements Metrics source Flight tracking information Flight number, altitude, location, NA Near-real-time flight- company name, etc. tracking software that ties into FAA's secondary radar system The number of noise Digitized noise contour maps, Number of events per quarter, Devices installed on violations based on FAA Part single-event and multiple-event per year; duration of violation and around airports that 150 criteria decibel levels, flight number, over maximum allowed decibels display flight activity altitude, location, company name, and single-event noise etc. levels that occur during aircraft passage; public complaints; FAA radar Noise complaints Number of public inquiries on noise Percentage of public inquiries In-person, email, or issues; number of noise complaints on noise issues responded to recorded phone by area within 10 business days of messages inquiry; percentage increase/decrease in noise complaints Water-quality or air-quality Information is collected, sometimes Water, air, and/or noise Storm sewer, potable compliance with sensors or with actual measurements out of tolerances water, air sampling measurements taken by staff established by regulation, devices, etc. permits, etc.; status of corrective actions Table 4-16. Business-critical information for planning. Business-critical Key Data information data elements Metrics source Forecast data Current enplanements; aircraft Percentage anticipated rate of Forecasts come from operations; vehicles on roadway; growth in enplanements, aircraft the following sources: parking occupancy; passengers by operations, passengers, master plan, plan of terminal by 15-minute segment, etc.; vehicles, etc., over forecast finance, capital maximum airfield practical annual period improvement program, capacities (PANCAP); maximum Part 150 study, FAA number of cars on roadway per 15- forecasts, chamber of minute segment; maximum commerce forecasts, throughput per 15 minutes in Department of terminal; peak parking occupancy Commerce, airline possible per 15 minutes; utility forecasts, etc. capacities (water, gas, electric, sewage, storm water); forecast enplanements and aircraft operations; future parking requirements; utility requirements; terminal requirements; and roadway needs Development permits Number of development permits Number and type of From tenants and reviewed for aviation impacts developments with potential city/county building airfield impact permit databases Current airport layout plan Depiction of runways, taxiway, NA Master plan, (ALP) Wind Rose, planned land uses; planametric databases, existing and planned physical photography, National facilities Weather Service, FAA, etc.