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ACRP Report 13: Integrating Airport Information Systems (2009)
Airport Cooperative Research Program (ACRP)

Citation Manager

Stocking, Christine, DeLong, James, Braunagel, Vicki, Healy, Thomas, Loper, Steve, Transportation Research Board. "Airline Direct Feed." ACRP Report 13: Integrating Airport Information Systems. Washington, DC: The National Academies Press, 2009.

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Page
59
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Page
59
Front Matter (R1-R10)
Summary (1-3)
Vision (4-5)
Handbook Overview (6-6)
Integration of Financial and Operational Data (7-7)
Billing from Flight Data (8-8)
Concessions (9-9)
Video Analytics (10-10)
Next-Generation Air Transportation System (11-11)
Airport Lease Agreements (12-12)
Recommended Practices (13-13)
Extensible Markup Language (14-14)
Collaboration and Sharing Information (15-15)
Chapter 3 - Best Practices for Integration (16-16)
Integration Steps (17-17)
Step 1: Define Business Objectives and Identify Information Needs (18-19)
Step 2: Identify, Define, and Evaluate Information Processes (20-20)
Step 5: Define All of the Business Rules (23-24)
Step 6: Perform a Gap Analysis (25-25)
Step 7: Evaluate the Non-Financial Costs and Benefits of Integration (26-26)
Step 8: Evaluate the Financial Costs and Benefits of Integration (27-27)
Step 9: Determine an Effective Integration Strategy and Technologies (28-29)
Step 11: Test, Evaluate, and Follow Up (30-31)
Setting Milestones (32-33)
Overview (34-35)
Significant Metrics from Finance and Administration Business-Critical Information (36-36)
Overview (37-40)
Significant Metrics from Operations Business-Critical Information (41-42)
Overview (43-45)
Significant Metrics from Maintenance Business-Critical Information (46-46)
Overview (47-49)
Significant Metrics from Engineering Business-Critical Information (50-50)
Overview (51-53)
Overview (54-55)
Significant Metrics from Public Relations Business-Critical Information (56-56)
Integration Failure Example (57-57)
Phased Approach (58-58)
Airline Direct Feed (59-59)
Systems Examination (60-61)
Systems Examination Exercise (62-63)
Information System Samples (64-69)
Open Architecture Systems (70-70)
Legacy Systems (71-71)
Integration Strategies (72-73)
Integration Technologies (74-75)
Software Escrow Agreement (76-76)
Enterprise Software Agreement (77-77)
The Dashboard (78-78)
Sample Dashboards (79-83)
Glossary (84-87)
Abbreviations used without definitions in TRB publications (88-88)

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OCR for page 59
Airport Systems 59 An airport that does not have the budget to replace all the legacy systems should consider an over- arching system, such as a data hub that receives only the pertinent data that decisionmakers need. This type of hub does not interfere with the needs and requirements of a functional area system. Rather it allows those systems to remain untouched, but pulls out of the system only the data rele- vant to the hub. The hub transmits that business-critical data to the senior managers' dashboards. For example, there might be 15 or more systems that house the different data necessary to cal- culate airlines' full rates and charges in compliance with the rate-making methodology employed at an airport. However, gathering bits of data from each of these systems can give the data needed to calculate the metrics for senior management, so only that data needs to be pulled into the hub. In other words, do not attempt to integrate everything in those 15 or more systems; there is no need to do so. Data Rules The steps in Chapter 3 discuss the business and data rules. Identifying how those data rules apply to the systems and how the rules are handled within the system are equal in importance. When using the central data hub approach, it is useful to also identify how the hub handles the rules and whether or not the rules can be set by airport decisionmakers. Disparate Data Sources Establishing the proper data rules--by defining and understanding the data from all parties and how information is used within the different divisions of an airport--is pivotal to success- fully integrate the various sources of flight data. This section provides an example of the discrep- ancies among the following different sources of flight information: · Official Airline Guide, · Airline Direct Feed, · FAA Direct Feed, and · Flight Information Display System. Official Airline Guide This service is updated every 30 days using a format called a Standard Schedules Information Manual (SSIM) file. (The SSIM file guide and formatting requirements document can be obtained directly from the OAG.) If the flight schedule changes within the 30-day period prior to a depar- ture or arrival, flights might not be updated by the OAG downloads into FIDS. Even if an airport has paid for an additional subscription service provided by the OAG for continuous updates of the flights, an airline's flight information is only as good as the last time that airline updated the data. The process relies heavily on each airline sending updates to OAG for each changed flight, and most airlines do not use a direct feed from their system into the OAG system. Therefore, airlines that do not update the data until the day of departure might bypass the OAG entirely. Airline Direct Feed Airlines and airports are working together to help bridge some of the information gap between them. In some cases, participating airlines can provide direct feeds to airports by using XML technology to integrate flight data. The data generated by these feeds comes from the airline's flight center. Airlines typically maintain two systems to manage flights--one that the public (including airports) is allowed to see and another that is real-time operations data controlled by the airline's dispatch center.