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CHAPTER 2 Current State of the Industry In the aviation industry, airport "integration" has been a buzzword for a long time. Initially, the integration effort in airports, as in many other industries, focused solely on the technology. It was common practice to try to make the data fit into the integration technology. Today, airports focus more on data and information processes to ensure that these processes provide accurate, useful information. To assess the current state of the industry and create this Handbook, several research tasks were conducted. These tasks were designed to illustrate the current state of the industry relative to the following factors: · Level of integration of airport systems, · Data related to systems integration, and · Business-critical information such integration delivers. This chapter provides the research team's findings and describes current standards related to the delivery of business-critical data and information. Research Findings Phased Integration Airports tend to integrate in phases, usually by division or functional area. Airports might start the integration process with one area, such as Flight Scheduling or Maintenance. Data rules are applied through an airport information hub to "scrub" clean the data from that area. Then the air- port brings another division or functional area into the integration effort. Specific integration efforts that address both technology and information processes vary widely from airport to airport-- sometimes, from department to department within an airport. Integration of Financial and Operational Data Airports have had varying degrees of success in integrating their financial and operational data, and the size of the airport does not necessarily indicate the level of integration achieved. Some airports have engaged in significant integration, particularly those airports that are moving into a common-use environment. Some airports have successfully integrated the Maintenance work order systems with the Human Resources (HR) payroll system, ramp data with gate man- agement systems, and landside activities with Security and Finance. Some airports have achieved benefits by integrating their financial systems with those of HR. Many airports have not success- fully integrated operational activities with financial activities. For example, flight information management systems typically do not feed financial management systems. 7