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CHAPTER 2
Current State of the Industry
In the aviation industry, airport "integration" has been a buzzword for a long time. Initially,
the integration effort in airports, as in many other industries, focused solely on the technology.
It was common practice to try to make the data fit into the integration technology. Today, airports
focus more on data and information processes to ensure that these processes provide accurate,
useful information.
To assess the current state of the industry and create this Handbook, several research tasks
were conducted. These tasks were designed to illustrate the current state of the industry relative
to the following factors:
· Level of integration of airport systems,
· Data related to systems integration, and
· Business-critical information such integration delivers.
This chapter provides the research team's findings and describes current standards related to
the delivery of business-critical data and information.
Research Findings
Phased Integration
Airports tend to integrate in phases, usually by division or functional area. Airports might start
the integration process with one area, such as Flight Scheduling or Maintenance. Data rules are
applied through an airport information hub to "scrub" clean the data from that area. Then the air-
port brings another division or functional area into the integration effort. Specific integration efforts
that address both technology and information processes vary widely from airport to airport--
sometimes, from department to department within an airport.
Integration of Financial and Operational Data
Airports have had varying degrees of success in integrating their financial and operational
data, and the size of the airport does not necessarily indicate the level of integration achieved.
Some airports have engaged in significant integration, particularly those airports that are moving
into a common-use environment. Some airports have successfully integrated the Maintenance
work order systems with the Human Resources (HR) payroll system, ramp data with gate man-
agement systems, and landside activities with Security and Finance. Some airports have achieved
benefits by integrating their financial systems with those of HR. Many airports have not success-
fully integrated operational activities with financial activities. For example, flight information
management systems typically do not feed financial management systems.
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