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Abbreviations, Acronyms, Initialisms AASHTO American Association of State Highway and Transportation Officials ASTD American Society for Training and Development BLS Bureau of Labor Statistics CCL Center for Creative Leadership CEG Council for Excellence in Government CEO Chief Executive Officer DOT Department of Transportation FAQ Frequently Asked Questions FHWA Federal Highway Administration GAO U.S. General Accountability Office GIS Geographic Information System GSA U.S. General Services Administration HR Human Resources HRI Human Resources Institute HRIS Human Resources Information System IPMA International Personnel Management Association ISPI International Society for Performance Improvement IT Information Technology NAPA National Academy of Public Administration NASPE National Association of State Personnel Executives NCHRP National Cooperative Highway Research Program OECD Organization of Economic Cooperation and Development OPM U.S. Office of Personnel Management ROI Return on Investment SHRM Society for Human Resource Management TCRP Transit Cooperative Research Program TRB Transportation Research Board USDOT United States Department of Transportation 63