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APPENDIX B User's Guide to the Workforce Toolkit Administration Site CONTENTS B-2 Introduction B-2 Edit Resources B-3 Add B-3 Edit B-4 Delete B-4 Edit Resource Facets B-6 Add B-6 Delete B-1

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B-2 Tools to Aid State DOTs in Responding to Workforce Challenges Introduction This User Guide is intended for the administrator of the Workforce Toolkit. In this version of the Workforce Toolkit, all of the data management, including data entry, editing, and deletion, can only be done by the administrator. The URL for the demonstration site is: http://146.115.18.166/ Workforce10Admin/login.aspx?ReturnUrl=%2fWorkforce10Admin%2fResourceEdit.aspx. The workforce toolkit administration site provides the ability to add, delete, and edit resources and their facets. It requires login with username and password to make any changes to resources. If a user is not logged in, there is no access to any page of the Web site. The login credential is saved in a cookie that expires in 30 minutes, when the user must log in again. After logging in, the administrator can navigate to the Edit Resources or Edit Resource Facet pages. There is also a logout page and a home page with a small amount of descriptive text. Edit Resources The Edit Resources page allows the administrator to add, delete, or edit resources in the database. Resources can be sorted by Resource ID number or by title by clicking on the desired column heading. Clicking "select" on the row containing the desired resource displays a box with Resource ID, Resource title, and the option to edit or delete.

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User's Guide to the Workforce Toolkit Administration Site B-3 Add Selecting "add new resource," located above the table, opens a screen with fields for the resource ID, resource title, short description, long description, author, reference, organization, contact information, web site, resource cost and format, resource application, and other resource users (if known). Resource ID numbers must be manually entered; the system will not allow resources with duplicate ID numbers. To determine the next sequential resource ID number, the user must navigate to the last page of the existing resources list. Once the new resource information is entered, the user can add the resource to the database by clicking on "accept" or discard the entry by selecting "cancel." Edit

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B-4 Tools to Aid State DOTs in Responding to Workforce Challenges The edit option opens a screen displaying the resource's ID, title, short description, long description, author, and other relevant information including reference, organization, contact information, web site, resource cost and format, resource application, and other resource users (if known). Once the desired change has been made, the user selects "update" to accept the changes or "cancel" to discard them. Delete The delete option removes the resource from the database. Edit Resource Facets The Edit Resource Facet page allows the user to add or delete facets associated with a document. Facets are aspects or characteristics of the resources and are used to identify the relevancy of sources to searches. Workforce Toolkit facets are grouped by type: Audience, DOT Role, Resource Type, Source, and Need/Workforce Challenge. These types are further defined by 56 facet values. Currently, the database recognizes 8 different audience types, 5 DOT roles, 9 item or resource types, 11 source types, and 22 workforce challenge or need types. Additional facet types can be added by the site administrator. The following are currently defined facet types and subtypes: Audience General private sector General public sector Human resources State DOT Training and development Transportation professionals Other Other Industry DOT role Human Resources Line managers/workgroup supervisors Senior managers (division chiefs and district administrators)

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User's Guide to the Workforce Toolkit Administration Site B-5 Top agency executives (CEOs) Other Item or resource type Case Consulting services General resource Measurement/assessment tool Methodology/guide/model Organization Policy/procedure Software application Other Source Journal/publisher National Academy of Public Administration National Association--human resources National Association--public administration National Association--transportation State Department of Transportation Transportation Research Board/National Highway Cooperative Research Program/Transit Cooperative Research Program United States Department of Transportation University research center Other Other state agency Workforce challenge or need type Compensation and benefits Competencies Downsizing Employee conflict Human Resources function Human Resources information systems Human Resources planning Knowledge management Leadership development Organizational change Organizational development Organizational performance Outsourcing/contract management Performance management Recruitment Reductions in Staff Retention Retirement Strategic planning Succession planning Training and development Workforce planning/development Other Resources can be sorted by Resource ID or by title by clicking on the desired column heading. Clicking "select" on the row containing the desired resource displays the selected Resource ID and title below the table and a second table with the existing facets for the resource.

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B-6 Tools to Aid State DOTs in Responding to Workforce Challenges Add Selecting a resource displays the existing facets associated with that resource. Using the drop-down facet menu, the user can select the facet to be added. "Insert" adds the facet; "cancel" discards the new facet and returns the user to the prior screen. Delete To delete a facet, select "delete" in that facet's row.