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OCR for page 70
60
UTAH DOT
Type of Contract: Lump-Sum, Fixed Price for Rest Area Maintenance;
disincentives for any service not meeting minimum performance standards.
Scope: Statewide maintenance for rest area buildings and grounds.
Contractor Selection Criteria: Price, experience, capacity
Length of Contract:
Base number of years Extension years Max. duration
2 3 5
Maximum award amount for base period plus extension(s)
Max. base award Max. award base + extensions
$3,300,000 $10,000,000
Performance Measures
Measures Methods Targets
Fresh smell
Sniff air in rest room
Janitorial Services No litter
Look around rest room and in stalls
No graffiti
Observe rest area open times Open 24 hr/day
Operation
Observe if attendant is on duty during contract times 100% attendant coverage
Steps of the Business Process to Carry out this PBMC
Description of Action Who Does It?
Publish RFP State Purchasing Division
Receive written questions State Purchasing Division
Put out addendum UDOT Maintenance Division
Receive proposals State Purchasing Division
Interview each company UDOT Maintenance Division
Make selection UDOT Maintenance Division
Notify contractor of award State Purchasing Division
Receive performance bond UDOT Maintenance Division
Contract is signed UDOT Maintenance Division
Notice to proceed UDOT Maintenance Division
Lessons Learned
Agency needs to be specific on con- Threat of invoking disincentives Repairs under $500 are paid after the
tract requirements and performance seems to have little effect on perfor- repairs are completed and documented.
standards wherever possible. mance outcomes. Repairs are invoiced monthly.
FIGURE 11 Information on UDOT's performance-based contracts for rest areas.
· Hybrid contracts The responses to these questions appear in Table 24.
· The ability of PBMC to foster innovation
· The allocation of certain types of risk
· The feasibility of incorporating PBMC in multiphase LESSONS LEARNED
contracts
· Simplification of contract administration Respondents were given an opportunity to provide up to
· Cost savings three lessons learned regarding their experience with PBMC.
· QC Table 25 presents the lessons various agencies offered.
· Legal issues.
