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OCR for page 97
97 APPENDIX B INTERVIEW GUIDES Two interview guides follow: x One in interviews with ten chief engineers; and x The second, in interviews with five bridge unit engineers. NCHRP SYNTHESIS PROJECT 37-07 ROLE OF BRIDGE MANAGEMENT IN TRANSPORTATION AGENCY DECISION MAKING Guide for Interviewing Chief Engineers PRINCIPLES x Conduct in-person or telephone interviews x Interview a representative set of Chief Engineers from 10 to 15 states x Explain that we wish to know what key bridge-related decisions the CEO and Chief Engineer makes, what information is used to make those decisions, and what additional information would be helpful. x Focus on resource allocation within the bridge program and between the bridge and other program areas. x Promote an open discussion to elicit what is important to the top management team; use the key decisions below as a catalyst for discussion x Learn what bridge decisions top management delegates to lower levels x Find out how the bridge management process (including the BMS) informs bridge related decision making. KEY DECISIONS x Ensuring accountability x Setting goals and objectives for bridges x Establishing performance measures and targets for bridges x Making commitments to meet future needs in different time frames based on projected deterioration of different types of bridges or important bridge components (e.g., decks) x Establishing resource levels for bridges in the budget process x Allocating the bridge budget among capital expenditures, rehabilitation, maintenance, and operations (e.g., automated anti-icing, electronic toll collection, movable bridges) x Allocating the department budget between the bridge program and other program areas such as pavements, maintenance appurtenances, operations, and transit. x Allocating the bridge budget among districts and other subunits of the DOTs
OCR for page 97
98 x Other allocations of bridge funds to support specific bridge programs such as homeland security, scour prevention, and protection and mitigation of storm surge in hurricane prone states. x Determining how different types of bridges will be funded (federal, state, local, tolls as a part of a public/private partnership) x Determining which bridges will receive various treatments each year. NCHRP Synthesis Topic 37-07 Use of Bridge Management in Transportation Agency Decision making INTERVIEW GUIDE--DISCUSSION ITEMS August 2007 1. Current BMS(s) used by agency x Central Office x Districts/Regions 2. What rating systems are used in bridge management x NBI: SD and FO (percent of inventory? trends?) x Other? 3. Executive decision criteria for evaluating and deciding bridge investment and resource allocation x What do they ask for? x What does the bridge unit provide them? 4. Resource allocation/project programming and selection process--who makes decisions and on what basis in each of these areas? x Setting policy objectives and performance targets x Resource allocation between Bridge and Other Programs x Within the Bridge Program, allocations among districts/regions x Bridge project prioritization (statewide? by district/region?) 5. Are methods of economic evaluation (e.g., benefit-cost, life-cycle cost) used at any organizational level? 6. Does your agency have a defined program of performance measurement, established performance targets, and management accountability for meeting targets? 7. Does your agency have a regular program of communication of Bridge Program information to external stakeholders (e.g., legislature, executive branch, public at large)?