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21 CHAPTER SIX COMMUNICATION AND OUTREACH This chapter summarizes the communication and outreach tools (brochures, e-mail noise alerts, local newspaper adver- techniques airports use to address noise outside DNL 65. tisements, etc.). COMMUNITY OUTREACH OUTREACH TO AIRCRAFT OPERATORS Nearly three-quarters of respondents (74%) reported that The responding airports communicate with pilots in a number they use both websites and face-to-face meetings to com- of ways: the most common being pilot briefings (40%), flight municate with people exposed to noise outside DNL 65 manual inserts (40%), posters and handouts (37%), and FAA (Figure 10). Airports also use online flight tracking (40%), standards (17%); other methods include airfield signage, Air- newsletters (40%), and a variety of other tools such as quar- port Facility Directory Special notices, videos distributed terly and annual noise reports, noise staff driven outreach through flight schools, and phone calls (Figure 11). FIGURE 10 Community outreach tools at surveyed airports.

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22 FIGURE 11 Outreach tools to airport operators at surveyed airports.