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21 This chapter summarizes the communication and outreach techniques airports use to address noise outside DNL 65. COMMUNITY OUTREACH Nearly three-quarters of respondents (74%) reported that they use both websites and face-to-face meetings to com- municate with people exposed to noise outside DNL 65 (Figure 10). Airports also use online flight tracking (40%), newsletters (40%), and a variety of other tools such as quar- terly and annual noise reports, noise staff driven outreach tools (brochures, e-mail noise alerts, local newspaper adver- tisements, etc.). OUTREACH TO AIRCRAFT OPERATORS The responding airports communicate with pilots in a number of ways: the most common being pilot briefings (40%), flight manual inserts (40%), posters and handouts (37%), and FAA standards (17%); other methods include airfield signage, Air- port Facility Directory Special notices, videos distributed through flight schools, and phone calls (Figure 11). CHAPTER SIX COMMUNICATION AND OUTREACH FIGURE 10 Community outreach tools at surveyed airports.
22 FIGURE 11 Outreach tools to airport operators at surveyed airports.
