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4 Guidebook for Managing Small Airports Direct Management Unattended Groundskeeper 3% Other 0% 7% Airport Commission 3% Public Works Director 1% FBO/Manager 13% Airport Manager 73% Figure 1. Survey responses indicating party responsible for airport management. key programs. The FAA's field organizations include nine geographical regions and two major centers. State aviation agencies organize, promote, and fund a wide variety of aviation programs. All states develop statewide aviation system plans and airport capital improvement plans. The states invest about $450 million annually in planning, operations, infrastructure development, maintenance, and navigational aids at 5,000 airports across the country. Many states also build, own, and operate their own airports. Each year, state aviation officials conduct safety inspections at thousands of public- use airports. Many states also license airports and thus conduct inspections to ensure statutory requirements are met. Countless aviation activities, such as statewide meetings, airport sympo- siums, pilot safety seminars, and aviation education forums, are also organized annually by states. Function and Roles of Airport Managers An airport manager is typically responsible for the daily operations of the airport. The airport manager directs, coordinates, and reviews all aircraft operations, maintenance of the airfield and buildings, community relations, and financial matters of the airport. Some airport managers are also responsible for running the airport's FBOs under a separate agreement with the airport- owning jurisdiction. No matter what specific duties an airport manager has each day, his or her number one respon- sibility is to operate a safe and efficient airport. The overall quality of the national airspace system depends on it. An airport manager reports to, and receives direction from, the airport's owner or operator. The manager is also responsible for interpreting the functions and activities of the airport to the public. Public relations is an important function of airport management. Airport management is a complex process of effectively directing resources toward the accom- plishment of the airport's goals. Central to achieving these goals is the ability of the airport owner to administer the basic functions of management including planning, organizing, staffing, lead- ing, and controlling. The position of airport manager has often been described as a "jack-of-all-trades." Serving as a successful airport manager requires a variety of skills to accomplish the managerial functions. Based