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OCR for page 25
Airport Evaluation Tool 25 already supporting business aircraft that range up to larger turboprops such as the King Air or small jets such as the Citation I. Operators of these airports may want to consider additional service/amenity improvements or enhancements to attract additional new generation aircraft for business and corporate purposes, particularly if there is a further desire to accommodate commercial operations (charter, on-demand air taxi, and per seat on-demand.) Level 4--Already Serving Most GA Aircraft--Level 4 airports generally have all the physical attributes (or infrastructure) and services/amenities to accommodate most new generation aircraft. These airports probably are supporting a wide range of aircraft, including larger busi- ness jets with operations for personal, business, and corporate purposes. The challenges for Level 4 airports may be to have the capacity to serve additional aircraft and to ensure that the aircraft owners/operators receive first-class service. Operators of Level 4 airports may also need to consider the current capabilities and willingness to readily accommodate commercial operations by new generation aircraft and what improvements, if any, are needed. 4.4 Air Taxi Evaluation Tool and Readiness Level In addition to establishing the physical infrastructure and services/amenities needed to serve new generation aircraft in traditional GA operations, airport operators may be interested in the poten- tial for supporting commercial operations with these aircraft at their facilities. As described in Chapter 2, new generation aircraft are being used in and proposed for commercial operations such as charter, on-demand air taxi, and per-seat on-demand operations. From an airport operator's perspective, an important factor in handling commercial operations is recognizing that commer- cial passengers may be less familiar with general aviation in general and how GA airports function relative to larger commercial airports. The following Air Taxi Evaluation Tool examines additional key features of airport readiness for commercial air taxi operations, above and beyond basic airport readiness: Ground Access--additional public or private commercial ground transportation options; airport signage Ground Handling Services Meet and Greet Services--personnel available to help passengers unfamiliar with the airport or community Passenger Accommodations--indoor waiting area, restrooms, short walk to aircraft Crew Accommodations--space to meet passengers, prepare for flight, and wait between flights The rest of Section 4.4 guides an airport operator through a self-assessment of key elements to identify how ready an airport is to serve commercial operations by new generation aircraft. This tool can help the airport operator understand what is in place and what may be needed to support commercial operations. To use the Air Taxi Evaluation Tool in Figure 4-2, all boxes that apply to the airport in question should be checked. The Air Taxi Readiness level is determined by the high- est level that has all or most of the boxes checked. Where in the Air Taxi Evaluation Tool an airport identifies opportunities for improvements depends in large part on the existing level of facility infrastructure, personnel and air taxi opera- tions at the airport. To better assess the facilities needed to accommodate new air taxi operations, airports have been divided into four levels. Level 1--Not Ready--Level 1 airports generally do not have the personnel available to pro- vide the services required to accommodate regular commercial operations. Level 2--Limited Service for Occasional Operations--Level 2 airports generally have the basic services available to accommodate commercial operations, but probably would need to improve or enhance the services available to serve commercial operations regularly.

OCR for page 25
26 Airports and the Newest Generation of General Aviation Aircraft Is the airport air taxi ready? Readiness to serve commercial operations is identified by the highest level that has all or the most items checked. Level 1 Level 2 Level 3 Level 4 Airport not attended Airport attended FBO service FBO with air taxi support services Self fueling Full service fueling Full service fueling Passenger seating Counter space Counter space Restrooms Passenger and package check-in Dedicated space for Phone provisions check-in and Transportation equipment storage Crew lounge with arrangements Internet Automated weight First aid kit and baggage check ADA accessible restrooms Passenger waiting lounge Phone Crew lounge Courtesy car or taxi Flight planning / First aid station weather briefing Apron close to ADA accessible terminal restrooms Conference room Phone Hotel and food within Rental car/hotel 10 miles shuttle Automated weight Courtesy car, taxi or balance calculation public transit Overnight hangar First aid station space Covered apron access Secured lighted parking Conference room and business center Wireless Internet Catering ATM machine access TV/newspaper available Hotel and food within 2 miles; shuttle service Overnight hangar space Figure 4-2. Air taxi evaluation tool.