• Front Matter R1-R9

• Summary 1-2

• Background 3-3

• Disaster Readiness 4-4

• Aviation Requirements - Disaster/Emergency Planning 5-6

• Critical Incident Stress Management - Aviation 7-7

• Procedures Following an Aircraft Disaster 8-8

• Employees Assistance Programs 9-9

• Human Continuity through Crisis 10-10

• What Is Psychological Trauma and What Causes It? 11-11

• Post-Traumatic Stress and Human Reactions to Trauma 12-12

• Early Intervention Issues and Strategies in the Acute Stages Following a Traumatic Event 13-13

• Individual and Community Resilience and Exposure to Traumatic Circumstances 14-16

• Introduction to the Planning Stage 17-18

• Mental Health Recovery Planning and Development 19-19

• Five Essential Intervention Principles 20-20

• Response to Actions to Assist Psychological Recovery 21-22

• 1. Airports Helping Airports 23-23

• 3. A View from Those with Experience 26-27

• 4. Innovative EAP Builds Employee Resilience 28-28

• 5. Home Grown Resilience 29-29

• 6. Example Mental Health Recovery Plan 30-39

• Appendix A - Comprehensive Literature Review 40-56

• Appendix B - Research Methodology 57-58

• Appendix C - Data Analysis 59-67

• References and Bibliography 68-72

• Acronyms 73-74

• Abbreviations used without definitions in TRB publications 75-75

Kenville, Kimberly A, McBride, Rosanne B, Higgins, James A, Petros, Thomas V, Jensen, Warren C, Yurkovich, Eleanor, Transportation Research Board " References and Bibliography ." ACRP Report 22: Helping Airport and Air Carrier Employees Cope with Traumatic Events . Washington, DC: The National Academies Press, 2009 .

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