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28 Safety Management Systems for Airports You might wonder, in a hectic environment such as an airport, how people remember what happened during the year. The answer is corporate memory. XYZ understands that corporate memory can be preserved only by documenting what happened, why it happened, and what was done about it. To make sure that actions, decisions, and events are not lost or forgotten, XYZ has developed a document management system that ensures all important information is registered and recorded. XYZ also takes advantage of this system to make sure that they are always up to date with new regulations and legislation. This helps the airport comply with all the latest legal and regulatory requirements and is especially useful when a safety inspection is coming. Another benefit of this document control system is that obsolete documents are very difficult to find and hardly ever used. Things such as work instructions and SOP are kept current. This is good for employees because they know that when they use a document or procedure, it is the lat- est approved version. The document control system also ensures that any time a corrective action requires a new procedure or a modification to an existing one, it is updated and the training needs are reviewed. Training is reviewed on a continual basis, not only when changes are necessary. Normally, the department manager and the training coordinator (if available) will review training needs according to the schedule established in the training program. This review ensures that the skills necessary to perform each job safely and effectively are provided to each employee before the employee starts doing the work. That is why training development normally starts with a job analysis to identify the tasks associated with each job function. These tasks are then included in each job description, and an assessment is performed at a later date to make sure that the train- ing that was given is appropriate. XYZ is confident that, while accidents are sometimes inevitable, the processes set up, adopted, and included in their SMS documentation are supporting their ultimate goal of continuous improvement on safety. Moreover, they are experiencing collateral benefits such as an increase in employee morale and financial performance. 2.4 Objectives of SMS An SMS has two main purposes. The first is to reduce the safety risks for passengers, aircraft, personnel, and property to a level as low as reasonably practical (ALARP). The second is to assist managers with their constant challenge of balancing costs, volume of operations and safety. With SMS, hazards are identified and analyzed to bring about safety priorities and estimated costs for those actions that are needed to control the risks. There is construction debris on the runway Risks are rated and when found unacceptable it is shoulders. Should we stop operations and time to balance the volume of operations with the clean up the area or just keep going until we level of safety. It is wiser to interrupt operations get an opportunity later on? and clean up a movement area with foreign object debris (FOD) than continue operations under those circumstances. An SMS provides objective information that helps airports identify and prioritize safety needs, as well as choose cost-effective strategies to improve the safety of their activities. In safety man- agement, one size does not fit all. Airports should tailor the implementation process to consider their individual needs, priorities, goals, and level of resources. The SMS can be thought of as a tool or series of tools to assist in the management decision- making process. Its purpose is to provide consistent and accurate information based on actual