• Front Matter R1-R9

• Summary 1-4

• Scope and Organization 5-5

• Background 6-9

• In-House versus Service Provider Collected Data 10-12

• Issues Associated with Location Referencing 13-14

• Pavement Condition Indicators 15-15

• Time-History Data Collection Issues 16-16

• New Demands Imposed by Changing Business Practices 17-17

• Summary 18-19

• Background on Quality Management Concepts and Processes 20-20

• Quality Management Plans 21-21

• Data Management Activities 22-22

• Reference Values/Ground Truth 23-23

• Sources of Variability in Pavement Condition Data Collection 24-26

• Effects of Network Size on Quality Management 27-28

• Summary 29-29

• Quality Control 30-36

• Quality Acceptance 37-40

• Independent Verification 41-41

• Summary 42-42

• Maryland 43-44

• Virginia 45-46

• Oklahoma 47-47

• British Columbia 48-48

• Summary 49-50

• Summary of Findings 51-52

• Issues Identified 53-53

• Suggestions for Future Research 54-54

• Glossary 55-56

• References 57-60

• Appendix A - State and Provincial Agency Survey Questionnaire 61-71

• Appendix B - Service Providers Survey Questionnaire 72-76

• Appendix C - Tabular Results of the State and Provincial Agency Survey 77-103

• Appendix D - Example of Pavement Condition Data Collection Request for Proposal - Louisiana Department of Transportation and Development 104-132

• Appendix E - Example of Pavement Condition Data Collection Request for Proposal (Oklahoma DOT) 133-144

• Abbreviations used without definitions in TRB publications 145-145

Flintsch, Gerardo W, McGhee, Kevin Kenneth, Transportation Research Board " Quality Acceptance ." NCHRP Synthesis 401: Quality Management of Pavement Condition Data Collection . Washington, DC: The National Academies Press, 2009 .

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