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5 needs and that this plan has the full support of the organiza- Task 7--Conduct Outreach. Conduct workshops to build tions and individuals who will be instrumental in its success- understanding of and support for the business plan. ful implementation. Task 8--Outreach Report and Recommendations. Sum- marize the results of the outreach effort and make recom- mendations for further activities to continue the process. Overview of Research Approach Task 9--Final Report. Draft a final report summarizing This research was undertaken in two phases. the entire project. Phase I consisted of the following five tasks: Task 10--Presentations. Present the results of the project at two national meetings. Task 1--Transportation Community Outreach. Elicit input from a variety of stakeholders to shape the content of Report Organization the business plan. Task 2--Draft Business Plan. Prepare a business plan This report is the deliverable for Task 9; it documents the for TKNs that describes the business case, defines prod- activities and findings of the research effort. ucts and services, and presents an implementation blue- print. Chapter 2 summarizes the initial outreach effort. Task 3--Products and Strategies Concepts. Define con- Chapter 3 presents the products and strategies concepts. cepts for products and strategies for improved information Chapter 4 summarizes the business plan. access. Chapter 5 documents the outreach activities and their Task 4--Outreach Plan. Develop a plan for dissemination findings. of information about the business plan and for obtaining Chapter 6 is an implementation plan for moving forward feedback on next steps. with the business plan. It includes some immediate next Task 5--Interim Report. Prepare a report summarizing steps that can be taken to continue outreach as well as steps the Phase I work. that should be taken when and if funding for full or partial implementation becomes available. Phase II consisted of the following five tasks: Appendix A is the business plan. Appendices B and C provide detailed results from the online Task 6--Products and Strategies. Develop materials illus- survey conducted for this project. trating the products and strategy concepts defined in Task 3, Appendices D and E provide the results of additional sur- suitable for use in the outreach task. veys, focus groups, and stakeholder meetings.