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TCRP Report 136: Guidebook for Rural Demand-Response Transportation: Measuring, Assessing, and Improving Performance (2009)
Transit Cooperative Research Program (TCRP)

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Ellis, Elizabeth, McCollom, Brian, Transportation Research Board. "5.3 Categorization of Rural DRT Systems." TCRP Report 136: Guidebook for Rural Demand-Response Transportation: Measuring, Assessing, and Improving Performance. Washington, DC: The National Academies Press, 2009.

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Front Matter (R1-R9)
1.1 Development of Guidebook and Relationship to TCRP Report 124 (1-1)
1.2 Guidebook Organization (2-2)
2.1 Rural DRT - It's Different (3-3)
2.2 The Rural Transit Environment (4-6)
2.3 What Does All This Mean for Rural DRT Performance Assessment? (7-9)
3.2 Performance Data for Rural DRT - Now There Is NTD (10-10)
3.3 Key Performance Data for Rural DRT Performance Assessment (11-17)
3.4 Other Performance Data for Rural DRT Performance Assessment (18-21)
3.5 Rural DRT - Performance Data to Measure Transit Impact (22-22)
4.1 Key Performance Measures for Assessing Rural DRT (23-28)
4.2 Additional Performance Measures (29-30)
4.3 Transit-Impact Performance Measures (31-32)
5.1 Factors Influencing Rural DRT Performance (33-35)
5.2 Different Methodologies for Assessing DRT Performance (36-37)
5.3 Categorization of Rural DRT Systems (38-45)
6.1 Rural Systems Participating as Representative Systems (46-48)
6.2 Comparing Your Performance Against Other Systems - Performance Data of Representative Rural DRT Systems (49-54)
6.3 Summary Rural DRT Performance Data (55-58)
7.1 Actions for Improving Rural DRT Performance (59-60)
7.2 Performance Improvement Actions - More Details and Selected Experience (61-85)
References (86-87)
Appendix A - Rural NTD Data, Demand-Response-Only Systems, 2007 Report Year (88-88)
Appendix B - Summary Performance Data and System Characteristics by Individual System for Representative Rural DRT Systems, FY07 Data (89-90)
Abbreviations used without definitions in TRB publications (91-91)