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Rights & Permissions Free PDF Access Sign in to download PDF book and chapters Free Resources Display this book on your site! Related Titles ACRP Report 28: Marketing Guidebook for Small Airports ACRP Report 55: Passenger Level of Service and Spatial Planning for Airport Terminals Other Related Titles ACRP Report 26: Guidebook for Conducting Airport User Surveys (2010) Airport Cooperative Research Program (ACRP) Citation Manager Export the bibliographic data for this book in your chosen format Web Search Builder Use this book's key terms to search within this book, across our collection, or across the Web. Skim This Chapter Skim this chapter and use this chapter's key terms to search within this book. Reference Finder Paste in your own text to find books that relate to your topic. Citation Manager Cripwell, J Paul, Gosling, Geoffrey D, Biggs, D C, Bol, M A, Baker, J, Franz, J D, Transportation Research Board. "1.5 How to Use This Guidebook." ACRP Report 26: Guidebook for Conducting Airport User Surveys. Washington, DC: The National Academies Press, 2010. Please select a format: Page 11   E-mail Share on facebook Facebook Share on delicious Delicious Share on stumbleupon Stumble Share on twitter Twitter More Sharing ServicesMore Page 11 Front Matter (R1-R11) Summary (1-6) 1.2 Role of Surveys in Airport Planning, Development, and Management (7-7) 1.3 Survey Concepts (8-9) 1.4 Main Survey Types and Methods (10-10) 1.5 How to Use This Guidebook (11-11) 2.1 Defining the Purpose (12-12) 2.2 Selecting the Survey Method (13-15) 2.3 Survey Frequency and Timing (16-17) 2.4 External Agencies (18-18) 2.5 Preparing the Survey Budget (19-19) 2.6 Survey Planning Team (20-21) 2.7 Preliminary Schedule and Target Dates (22-22) 2.8 Survey Location and Security Clearance (23-23) 2.9 Contracting External Resources (24-25) 2.10 Summary (26-26) Chapter 3 - Statistical Concepts (27-27) 3.2 Statistical Accuracy and Confidence Intervals (28-30) 3.3 Sampling Methods (31-35) 3.4 Sample Size (36-42) 3.5 Weighting (43-43) 3.6 Summary (44-44) 4.1 Survey Population (45-47) 4.2 Sampling Strategy and Plan (48-48) 4.3 Questionnaire Design and Structure (49-51) 4.4 Expected Data Collection Rate (52-52) 4.5 Survey Logistics (53-54) 4.6 Selection and Training of Field Staff (55-57) 4.7 Pre-Tests and Pilot Tests (58-59) 4.8 Maximizing Response Rates (60-62) 4.9 Use of Electronic Data Collection Devices (63-67) 4.10 Data Entry and Quality Control (68-68) 4.11 Analysis and Reporting of Survey Results (69-70) 4.13 Documenting the Survey (71-71) 4.14 Summary (72-72) 5.1 Purpose of the Survey (73-73) 5.2 Survey Methodology (74-89) 5.3 Sample Size, Survey Coverage, and Timing (90-97) 5.4 Questionnaire Wording and Length (98-100) 5.5 Weighting Survey Responses (101-105) 5.7 Location-Specific Guidelines (106-106) 5.8 Information on Greeters and Well-Wishers (107-107) 5.9 Groundside Surveys (108-113) 5.10 Checklists (114-114) 5.11 Survey Budget (115-116) 5.12 Summary (117-118) 6.1 Purpose of the Survey and the Data to Be Collected (119-119) 6.2 Survey Methodology (120-120) 6.3 Sampling Methodology (121-121) 6.4 Questionnaire Wording and Length (122-122) 6.6 Survey Budget (123-123) 6.7 Summary (124-124) 7.2 Survey Methodology (125-126) 7.3 Sampling Methodology (127-127) 7.5 Measures to Obtain Adequate Response (128-128) 7.7 Mystery Shopper (129-130) 7.8 Summary (131-131) 8.3 Sampling, Coverage, and Timing (132-134) 8.5 Measures to Obtain Adequate Response (135-135) 8.7 Summary (136-136) 9.2 Survey Methodology (137-138) 9.4 Questionnaire Wording and Length (139-139) 9.6 Survey Budget (140-140) 9.7 Summary (141-141) 10.2 Collection of Air Cargo Data (142-142) 10.3 Survey Methods (143-143) 10.4 Summary (144-144) References (145-145) Glossary and Acronym List (146-152) Bibliography (153-155) Appendix A - Airport User Surveys: Summary of Research (156-160) Appendix B - Sample Sizes, Sample Estimates, and Confidence Intervals (161-177) Appendix C - Material and Equipment Checklists for Air Passenger Intercept Surveys (178-179) Appendix D - Sample Training Agenda (180-184) Appendix E - High-Speed Scanning Technology (185-186) Appendix F - Sample Questionnaires for Passenger Surveys (187-207) Appendix G - Sample Questionnaires for Groundside Surveys (208-217) Appendix H - Sample Questionnaires for Employee Surveys (218-223) Appendix I - Sample Questionnaire for Tenant Surveys (224-228) Appendix J - Sample Questionnaire for Area Residents Surveys (229-234) Appendix K - Sample Questionnaire for Roadside Driver Cargo Surveys (235-239) Abbreviations used without definitions in TRB publications (240-240)

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Introduction 11 that influence airport choice, and assessing the extent to which area residents are choosing to fly from other airports. Surveys of area businesses are frequently done as part of studies to determine the economic impact of the airport and its value to the community. Surveys may also be conducted to collect information on travel by local business people and their use of all the airports in the region to assist in airport planning and air service development studies. Air cargo surveys address any aspects of the movement of air cargo at the airport, including cargo moving on all-cargo aircraft or in the belly holds of passenger aircraft, and transit cargo that arrives and departs by road. 1.5 How to Use This Guidebook The guidebook has been structured so that readers can easily find the information that is most important to them. Topics and the chapters in which they are addressed follow: · The role of surveys, basic concepts, and main survey types: Chapter 1. · The steps and related considerations in planning and implementing any survey: Chapter 2. · Underlying concepts of sampling and statistical accuracy required for airport user surveys: Chapter 3. · The factors--such as sampling strategy, questionnaire design, survey period and interviewer training--that will need to be considered in the design of a particular survey: Chapter 4. · Specific issues and advice related to passenger surveys: Chapter 5. · Specific issues and advice related to employee surveys: Chapter 6. · Specific issues and advice related to tenant surveys: Chapter 7. · Specific issues and advice related to surveys of residents of the area served by an airport: Chapter 8. · Specific issues and advice related to surveys of area businesses and other organizations: Chapter 9. · Specific issues and advice related to surveys of air cargo activities: Chapter 10. The table of contents provides a detailed listing of the topics covered in the guidebook and can be used to locate information on particular topics that may be of interest.