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ACRP Report 26: Guidebook for Conducting Airport User Surveys (2010)
Airport Cooperative Research Program (ACRP)

Citation Manager

Cripwell, J Paul, Gosling, Geoffrey D, Biggs, D C, Bol, M A, Baker, J, Franz, J D, Transportation Research Board. "Glossary and Acronym List." ACRP Report 26: Guidebook for Conducting Airport User Surveys. Washington, DC: The National Academies Press, 2010.

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152
Front Matter (R1-R11)
Summary (1-6)
1.2 Role of Surveys in Airport Planning, Development, and Management (7-7)
1.3 Survey Concepts (8-9)
1.4 Main Survey Types and Methods (10-10)
1.5 How to Use This Guidebook (11-11)
2.1 Defining the Purpose (12-12)
2.2 Selecting the Survey Method (13-15)
2.3 Survey Frequency and Timing (16-17)
2.4 External Agencies (18-18)
2.5 Preparing the Survey Budget (19-19)
2.6 Survey Planning Team (20-21)
2.7 Preliminary Schedule and Target Dates (22-22)
2.8 Survey Location and Security Clearance (23-23)
2.9 Contracting External Resources (24-25)
2.10 Summary (26-26)
Chapter 3 - Statistical Concepts (27-27)
3.2 Statistical Accuracy and Confidence Intervals (28-30)
3.3 Sampling Methods (31-35)
3.4 Sample Size (36-42)
3.5 Weighting (43-43)
3.6 Summary (44-44)
4.1 Survey Population (45-47)
4.2 Sampling Strategy and Plan (48-48)
4.3 Questionnaire Design and Structure (49-51)
4.4 Expected Data Collection Rate (52-52)
4.5 Survey Logistics (53-54)
4.6 Selection and Training of Field Staff (55-57)
4.7 Pre-Tests and Pilot Tests (58-59)
4.8 Maximizing Response Rates (60-62)
4.9 Use of Electronic Data Collection Devices (63-67)
4.10 Data Entry and Quality Control (68-68)
4.11 Analysis and Reporting of Survey Results (69-70)
4.13 Documenting the Survey (71-71)
4.14 Summary (72-72)
5.1 Purpose of the Survey (73-73)
5.2 Survey Methodology (74-89)
5.3 Sample Size, Survey Coverage, and Timing (90-97)
5.4 Questionnaire Wording and Length (98-100)
5.5 Weighting Survey Responses (101-105)
5.7 Location-Specific Guidelines (106-106)
5.8 Information on Greeters and Well-Wishers (107-107)
5.9 Groundside Surveys (108-113)
5.10 Checklists (114-114)
5.11 Survey Budget (115-116)
5.12 Summary (117-118)
6.1 Purpose of the Survey and the Data to Be Collected (119-119)
6.2 Survey Methodology (120-120)
6.3 Sampling Methodology (121-121)
6.4 Questionnaire Wording and Length (122-122)
6.6 Survey Budget (123-123)
6.7 Summary (124-124)
7.2 Survey Methodology (125-126)
7.3 Sampling Methodology (127-127)
7.5 Measures to Obtain Adequate Response (128-128)
7.7 Mystery Shopper (129-130)
7.8 Summary (131-131)
8.3 Sampling, Coverage, and Timing (132-134)
8.5 Measures to Obtain Adequate Response (135-135)
8.7 Summary (136-136)
9.2 Survey Methodology (137-138)
9.4 Questionnaire Wording and Length (139-139)
9.6 Survey Budget (140-140)
9.7 Summary (141-141)
10.2 Collection of Air Cargo Data (142-142)
10.3 Survey Methods (143-143)
10.4 Summary (144-144)
References (145-145)
Glossary and Acronym List (146-152)
Bibliography (153-155)
Appendix A - Airport User Surveys: Summary of Research (156-160)
Appendix B - Sample Sizes, Sample Estimates, and Confidence Intervals (161-177)
Appendix C - Material and Equipment Checklists for Air Passenger Intercept Surveys (178-179)
Appendix D - Sample Training Agenda (180-184)
Appendix E - High-Speed Scanning Technology (185-186)
Appendix F - Sample Questionnaires for Passenger Surveys (187-207)
Appendix G - Sample Questionnaires for Groundside Surveys (208-217)
Appendix H - Sample Questionnaires for Employee Surveys (218-223)
Appendix I - Sample Questionnaire for Tenant Surveys (224-228)
Appendix J - Sample Questionnaire for Area Residents Surveys (229-234)
Appendix K - Sample Questionnaire for Roadside Driver Cargo Surveys (235-239)
Abbreviations used without definitions in TRB publications (240-240)