Guidebook for Conducting Airport User Surveys (2009)

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Chapter 1. Introduction Survey Methodology Baber, C.M., “Using License Plate Survey Data in Transportation Planning Applications,” Proceedings of the 4th International Conference on Microcomputers in Transportation, Baltimore, Md., July 22–24, 1992, American Society of Civil Engineers, New York, N.Y., 1992, pp. 247–256. Baker, J., Ground Transportation Facilities Survey Manual, Document AK-69-12-000, Report TP 1570, Transport Canada, Airport Facilities Branch, Ottawa, December 1983. Barton-Aschman Associates, Inc., Airport Travel Survey Manual, Report DOT-FH-11-7889, Prepared for the U.S. Department of Transportation, Federal Highway Administration, Chicago, Ill., July 1973. Blechinger, W., W. Broeg, and H.W.B. Messelink, “Comments on Airport Survey Methods Using Schiphol Airport in Amsterdam as an Example,” Transportation Research Record: Journal of the Transportation Research Board, No. 1025, Transportation Research Board, National Research Council, Washington, D.C., 1985, pp. 22–26. Cripwell, J.P., and M. Turpin, “Groundside Interview Survey Concepts and Design, Toronto Pearson International Airport, 2005,” Paper presented at the 85th Annual Meeting of the Transportation Research Board, National Research Council, Washington, D.C., January 22–26, 2006. Denstadli, J.M., “Analyzing Air Travel: A Comparison of Different Survey Methods and Data Collection Procedures,” Journal of Travel Research, Vol. 39, August 2000, pp. 4–10. Gosling, G.D., and M.M. Hansen, Implementation of a National Database of Air Passenger Survey Data, Research Report UCB-ITS-RR-2006-7, National Center of Excellence for Aviation Operations Research, Institute of Transportation Studies, University of California, Berkeley, Calif., December 2006. Groves, R.M., et al., Survey Methodology, John Wiley & Sons, 2004. Richardson, A.J., et al., Survey Methods for Transport Planning, Eucalyptus Press, Parkville, Vic., Australia, 1995. Schaller, B., TCRP Synthesis of Transit Practice 63: On-Board and Intercept Transit Survey Techniques, Transportation Research Board, National Research Council, Washington, D.C., 2005. Spitz, G.M., F.L. Niles, and T.J. Adler, TCRP Synthesis of Transit Practice 69: Web-Based Survey Techniques, Transportation Research Board, National Research Council, Washington, D.C., 2006. Reports on Specific Airport User Surveys Applied Management and Planning Group, 2001 Air Passenger Survey Final Report – Los Angeles International Airport, Prepared for Los Angeles World Airports, Los Angeles, Calif., April 2004. Applied Management and Planning Group, 2001 Air Passenger Survey Final Report – Ontario International Airport, Prepared for Los Angeles World Airports, Los Angeles, Calif., April 2004. Applied Management and Planning Group, 2006 Air Passenger Survey Final Report – Los Angeles International Airport, Prepared for Los Angeles World Airports, Los Angeles, Calif., December 2007. Charles River Associates, Inc., and Polaris Research & Development, Ground Access to the Bay Area’s Airports, 2001 and 2002. Volume 1: Overview and Methods, Final Report, Prepared for the Metropolitan Transportation Commission, Oakland, Calif., Report CRA No. D03144-00, Boston, Mass., revised January 2004. Franz, J.D., 1995 Metropolitan Transportation Commission Airline Passenger Survey, Final Report, Prepared for the Metropolitan Transportation Commission, Oakland, Calif., by JD Franz Research, February 1996. JD Franz Research, Inc., Metropolitan Transportation Commission 2006 Airline Passenger Survey: Oakland International Airport and San Francisco International Airport, Prepared for the Metropolitan Transportation Commission, Oakland, Calif., January 2008. 153 Bibliography

United Kingdom Civil Aviation Authority, CAA Passenger Survey Report 2006, Economic Regulation Group, London, England, 2007. United Kingdom Civil Aviation Authority, CAA Passenger Survey Report 2007/2008, Economic Regulation Group, London, England, 2008. Chapter 2. Planning a Survey Dillman, D.A., Mail and Telephone Surveys: The Total Design Method, John Wiley & Sons, 1978. Greenbaum, T., The Handbook for Focus Group Research, Sage Publications, 1998. McDaniel, C., and R. Gates, Contemporary Marketing Research: The Impact of the Internet, South-Western College Publishing, 2001. Stewart, D.W., et al., Focus Groups: Theory and Practice, Sage Publications, 2006. Chapter 3. Statistical Concepts Blalock, H.M., Jr., Social Statistics, McGraw-Hill, 2nd ed., 1979. Cochran, W.G., Sampling Techniques, John Wiley & Sons, 3rd ed., 1977. Kalton, G., Introduction to Survey Sampling, Sage Publications, 1999. Levy, P.S., and S. Lemeshow, Sampling of Populations: Methods and Applications, John Wiley & Sons, 4th ed., 2008. Moore, D.S., and G.P. McCabe, Introduction to the Practice of Statistics, W.H. Freeman, 5th ed., 2006. Stockburger, D.W., Introductory Statistics: Concepts, Models and Applications, available at http://www.psychstat. missouristate.edu/sbk00.htm, revised February 19, 1998. Chapter 4. Survey Design Centre for Health Promotion, University of Toronto, “Conducting Survey Research,” Version 2.0, March 31, 1999. CMOR [Council for Marketing and Opinion Research] and Marketing Research Association, Interviewer Training: Basic Training, Interviewer/Supervisor Training Modules, 2nd ed. CMOR and Marketing Research Association, Interviewer Training: Customer Satisfaction Interviewing, Interviewer/Supervisor Training Modules, 2nd ed. CMOR and Marketing Research Association, Supervisor Training: Basic Training, Interviewer/Supervisor Training Modules, 2nd ed. CMOR and Marketing Research Association, Supervisor Training: Interviewer Motivation, Interviewer/Supervisor Training Modules, 2nd ed. Griffiths, R.E., 2005 Washington-Baltimore Regional Air Passenger Survey, Metropolitan Washington Council of Governments, January 26, 2006. Payne, S.L., The Art of Asking Questions, Princeton University Press, 1951. Schuman, H., and S. Presser, Questions and Answers in Attitude Surveys: Experiments on Question Form, Wording, and Context, Academic Press, 1981. Statistics New Zealand, A Guide to Good Survey Design, Wellington, New Zealand, July 1995. Sudman, S., and N. Bradburn, Asking Questions: A Practical Guide to Questionnaire Design, Jossey-Bass, 1982. Weisberg, H.F., et al., An Introduction to Survey Research, Polling, and Data Analysis, Sage Publications, 1996. Chapter 5. Air Passenger Surveys Baker, J., Ground Transportation Facilities Survey Manual, AK-69-12-000, Surface Structures Division, Airport Facilities Branch, Transport Canada, December 1983. Cripwell, J.P., Coding Manual, 2005 Ground Transportation Survey, Toronto Pearson International Airport, June 2005. Cripwell, J.P., Interviewer Manual, 2005 Ground Transportation Survey, Toronto Pearson International Airport, June 2005. Cripwell, J.P., Observer Manual, 2005 Ground Transportation Survey, Toronto Pearson International Airport, June 2005. 154 Guidebook for Conducting Airport User Surveys

Cripwell, J.P., Supervisor Manual, 2005 Ground Transportation Survey, Toronto Pearson International Airport, June 2005. Cripwell, J.P., Survey Design Report (includes observation and interview survey forms), 2005 Ground Transportation Survey, Toronto Pearson International Airport, June 2005. Cripwell, J.P., Training Presentations for Interviewers and Supervisors, 2005 Ground Transportation Survey, Toronto Pearson International Airport, June 2005. Cripwell, J.P., and M. Turpin, Terms of Reference for Temporary Surveyors, 2005 Ground Transportation Survey, Toronto Pearson International Airport, June 2005. DelCan Corporation, Ground Transportation Facility Requirements Analysis, prepared for Surface Structures Division, Airport Facilities Branch, Transport Canada, June 1982. Hickling Corporation, Ground Transportation Survey: Lester B. Pearson International Airport July 1991, prepared for Public Works Canada, June 1991. Leigh Fisher Associates, M.A. Coogan, and MarketSense, TCRP Report 62: Improving Public Transportation Access to Large Airports, Transportation Research Board, National Research Council, Washington, D.C., 2000. Leigh Fisher Associates, M.A. Coogan, and MarketSense, TCRP Report 83: Strategies for Improving Public Transportation Access to Large Airports, Transportation Research Board, National Research Council, Washington, D.C., 2002. Transport Canada, Ground Transportation Facilities “Rule-of-Thumb” Sizing Methodologies Including “Categorization,” AK-67-09-119, Surface Structures Division, Airport Facilities Branch, May 1978. Transport Canada, Ground Transportation Planning Methodologies Course, AK-77-69-003, Surface Structures Division, Airport Facilities Branch, November 1982. Transport Canada, Ground Transportation Facilities Planning Manual, AK-69-13-000, Surface Structures Division, Airport Facilities Branch, July 1984. Chapter 8. Surveys of Area Residents Groves, R.M., et al., Telephone Survey Methodology, John Wiley & Sons, New York, N.Y., 2001. Chapter 10. Cargo Surveys Cripwell, J.P., Documentation for the 2005 Ground Transportation Survey, Toronto Pearson International Airport, January to June 2005: Working Papers on Cargo Studies; Cargo Survey Manual; Training Presentation – Cargo. Puget Sound Regional Council, PSRC Regional Air Cargo Strategy, Final Report, Seattle, Wash., October 2006. Bibliography 155