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Rights & Permissions Free PDF Access Sign in to download PDF book and chapters Free Resources Display this book on your site! Related Titles ACRP Report 28: Marketing Guidebook for Small Airports ACRP Report 55: Passenger Level of Service and Spatial Planning for Airport Terminals Other Related Titles ACRP Report 26: Guidebook for Conducting Airport User Surveys (2010) Airport Cooperative Research Program (ACRP) Citation Manager Export the bibliographic data for this book in your chosen format Web Search Builder Use this book's key terms to search within this book, across our collection, or across the Web. Skim This Chapter Skim this chapter and use this chapter's key terms to search within this book. Reference Finder Paste in your own text to find books that relate to your topic. Citation Manager Cripwell, J Paul, Gosling, Geoffrey D, Biggs, D C, Bol, M A, Baker, J, Franz, J D, Transportation Research Board. "Appendix G - Sample Questionnaires for Groundside Surveys." ACRP Report 26: Guidebook for Conducting Airport User Surveys. Washington, DC: The National Academies Press, 2010. Please select a format: Page 208   E-mail Share on facebook Facebook Share on delicious Delicious Share on stumbleupon Stumble Share on twitter Twitter More Sharing ServicesMore Page 208 Front Matter (R1-R11) Summary (1-6) 1.2 Role of Surveys in Airport Planning, Development, and Management (7-7) 1.3 Survey Concepts (8-9) 1.4 Main Survey Types and Methods (10-10) 1.5 How to Use This Guidebook (11-11) 2.1 Defining the Purpose (12-12) 2.2 Selecting the Survey Method (13-15) 2.3 Survey Frequency and Timing (16-17) 2.4 External Agencies (18-18) 2.5 Preparing the Survey Budget (19-19) 2.6 Survey Planning Team (20-21) 2.7 Preliminary Schedule and Target Dates (22-22) 2.8 Survey Location and Security Clearance (23-23) 2.9 Contracting External Resources (24-25) 2.10 Summary (26-26) Chapter 3 - Statistical Concepts (27-27) 3.2 Statistical Accuracy and Confidence Intervals (28-30) 3.3 Sampling Methods (31-35) 3.4 Sample Size (36-42) 3.5 Weighting (43-43) 3.6 Summary (44-44) 4.1 Survey Population (45-47) 4.2 Sampling Strategy and Plan (48-48) 4.3 Questionnaire Design and Structure (49-51) 4.4 Expected Data Collection Rate (52-52) 4.5 Survey Logistics (53-54) 4.6 Selection and Training of Field Staff (55-57) 4.7 Pre-Tests and Pilot Tests (58-59) 4.8 Maximizing Response Rates (60-62) 4.9 Use of Electronic Data Collection Devices (63-67) 4.10 Data Entry and Quality Control (68-68) 4.11 Analysis and Reporting of Survey Results (69-70) 4.13 Documenting the Survey (71-71) 4.14 Summary (72-72) 5.1 Purpose of the Survey (73-73) 5.2 Survey Methodology (74-89) 5.3 Sample Size, Survey Coverage, and Timing (90-97) 5.4 Questionnaire Wording and Length (98-100) 5.5 Weighting Survey Responses (101-105) 5.7 Location-Specific Guidelines (106-106) 5.8 Information on Greeters and Well-Wishers (107-107) 5.9 Groundside Surveys (108-113) 5.10 Checklists (114-114) 5.11 Survey Budget (115-116) 5.12 Summary (117-118) 6.1 Purpose of the Survey and the Data to Be Collected (119-119) 6.2 Survey Methodology (120-120) 6.3 Sampling Methodology (121-121) 6.4 Questionnaire Wording and Length (122-122) 6.6 Survey Budget (123-123) 6.7 Summary (124-124) 7.2 Survey Methodology (125-126) 7.3 Sampling Methodology (127-127) 7.5 Measures to Obtain Adequate Response (128-128) 7.7 Mystery Shopper (129-130) 7.8 Summary (131-131) 8.3 Sampling, Coverage, and Timing (132-134) 8.5 Measures to Obtain Adequate Response (135-135) 8.7 Summary (136-136) 9.2 Survey Methodology (137-138) 9.4 Questionnaire Wording and Length (139-139) 9.6 Survey Budget (140-140) 9.7 Summary (141-141) 10.2 Collection of Air Cargo Data (142-142) 10.3 Survey Methods (143-143) 10.4 Summary (144-144) References (145-145) Glossary and Acronym List (146-152) Bibliography (153-155) Appendix A - Airport User Surveys: Summary of Research (156-160) Appendix B - Sample Sizes, Sample Estimates, and Confidence Intervals (161-177) Appendix C - Material and Equipment Checklists for Air Passenger Intercept Surveys (178-179) Appendix D - Sample Training Agenda (180-184) Appendix E - High-Speed Scanning Technology (185-186) Appendix F - Sample Questionnaires for Passenger Surveys (187-207) Appendix G - Sample Questionnaires for Groundside Surveys (208-217) Appendix H - Sample Questionnaires for Employee Surveys (218-223) Appendix I - Sample Questionnaire for Tenant Surveys (224-228) Appendix J - Sample Questionnaire for Area Residents Surveys (229-234) Appendix K - Sample Questionnaire for Roadside Driver Cargo Surveys (235-239) Abbreviations used without definitions in TRB publications (240-240)

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APPENDIX G Sample Questionnaires for Groundside Surveys Forms for Toronto Pearson International Airport Groundside Survey 2005 The forms in this appendix have been included with the permission of the Greater Toronto Airports Authority. They include observation and interview forms for the vehicle/passenger sur- vey used during the 2005 Groundside Survey. The observation forms are provided here for com- pleteness, although observation surveys at airports are not within the scope of this guidebook. Each form was accompanied by a page of notes. These notes were affixed to the back of each clipboard for handy reference by the interviewer/surveyor. Table G-1 lists the groundside area associated with each form. Table G-1. Groundside interview forms and locations. Form Designation Associated Area CI--Curbside interview All curb areas including taxi queues, bus stops, and CA--Curbside activity public areas, both arrivals and departures PI1--Parking interview at the ticket spitter Entrance to the parking lots of Terminal 2 (demolished since 2005) and Terminal 3 PI2--Parking interview for "pay on foot" machines The two main payment machine areas at Terminal 1 RI--Rental car interview Drop-off and pick-up areas II--Inter-terminal bus interview Shuttle bus service between terminals Source: Cripwell, J.P., Survey Design Report, 2005 Ground Transportation Survey, Toronto Pearson International Airport, June 2005. G-1

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